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“Urban Chic Hotel - Outstanding!”

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Urban Chic Boutique Hotel
Ranked #89 of 109 Hotels in Cape Town Central
Maun, Botswana
1 review
“Urban Chic Hotel - Outstanding!”
Reviewed 8 November 2010

Had the pleasure of staying at the Urban Chic Hotel in Long Street with my husband and children. The staff were amazing and very helpful. They could suggest wonderful restaurants and family friendly activities, my kids enjoyed the Aquarium and the Red Topless bus immensely. We requested a family room on a higher floor and we had no problems with the noise, the location in Long Street was ideal to see the city with my children. Transport was freely accessible. Would definitely recommend this unique hotel to my friends planning to visit Cape Town.

  • Stayed October 2010, travelled as a couple
    • Value
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Helpful?
Thank Shelz_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siranne, Manager at Urban Chic Boutique Hotel, responded to this review, 11 November 2010
We are so happy that you and your children enjoyed your stay so much!

Our staff pride themselves on having the ability to make our guests stay a memorable one, and this is obviously true of your experience.

We look forward to welcoming you back to The Urban Chic Boutique Hotel when you return to South Africa

Warm regards,

Siranne Ungerer
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Sydney, Australia
2 reviews
Reviewed 6 November 2010

We stayed in the king room and it was sensational, with unbelievable views of Table Mountain and Long Street. Right in the thick of the action of Long Street. We could hear the noise at night, but didn't give us any issues with sleeping and thats what you expect staying right in the middle of Long Street. And the staff were friedlier than anywhere Ive been before and breakfast was great too! Great hotel all round!!!

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Waz_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siranne, Manager at Urban Chic Boutique Hotel, responded to this review, 11 November 2010
Thank you very much for your lovely review of our hotel!

We look forward to welcoming you and your wife back to The Urban Chic Boutique Hotel when you return to South Africa

Stay Well!

Siranne Ungerer
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zürich
2 reviews
Reviewed 2 November 2010

perfect hotel for you in capetown, modern clean big and well equiment rooms with wonderful view on the table mountains, friendly competent and professionell acting crew. the laundry is the best in the world (i gave a expensive designer suit and it was handeld like i have never seen before, you do not have to expalin what to do, they know all, just put the stuff in the bag), very well situated for night life, you do not waste your money for taxis, the best restaurant in town are in walking distance, some shows too, but you can sleep well even if you go to sleep early. I was victim of a thief and becasue the connections of hotel security agency andrew i got back all my stuff with ipod in some days without stress. The price is more than fair for what you get back, i stay in capetown regularly for business and alwasy stay there, all locals know why and understand and see you as smart, if you contact the hotel directly you got same price than on hotel websites, they are not one of these hotels charging you more than by travel agency. i feel as real friend when i stay there 4 times a yera for 10 days., check it out, Dr. Bernhart, Switzerland

  • Stayed October 2010, travelled solo
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Helpful?
Thank ChrisBernhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
2 reviews
Reviewed 1 November 2010

On Friday Oct 29, impossible to sleep befor 4am.
Bar, Restaurant and Disco are too noisy, and even with windows closed, you have participate to the "fiesta"

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank majesio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siranne, Manager at Urban Chic Boutique Hotel, responded to this review, 11 November 2010
We would like to take this opportunity to apologise for a stay that was evidently below your expectations. It is evident that yourself and your family were less than happy with your stay at the Urban Chic Boutique Hotel.

We would like to address the noise factor by saying that we pride ourselves on our location being in the most vibey and party orientated street in Cape Town, but also due to the fact that being where we are means that our guests have everything they might need right on their doorstep.

We are in walking distance from countless restaurants, bars and clubs and while 90% of our guests enjoy the vibe of Long street, there are those who are light sleepers and the opposite would be true for them.

Had you stayed with us for more than one night, and had you brought the problem to our attention, we would have moved you to a higher floor so that you would not have been hindered by the noise as much.

Once again, we apologise for your bad experience.

Warm regards,

Siranne Ungerer
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
Reviewed 14 October 2010

I recently returned from South Africa after an incredible honeymoon,my spouse and I had the privilege of staying at the Urban Chic Hotel in Cape Town ,recommended by our travel agent. We loved the room the hotel had prepared for us,it had a view of Table Mountain. As a bonus the hotel offered us a bottle of sparkling wine a fruit platter,which was quite a nice gesture. The staff was wonderful and planned all our tours and recommended great restaurants within walking distance. Longstreet is quite busy at night ,so it does get a bit loud over the weekend but we hardly felt it cause we slept like logs,after a long day of sightseeing.

  • Stayed October 2010, travelled as a couple
    • Value
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Helpful?
Thank Worldclasstraveller0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 October 2010

Stayed in this hotel at the end of a short trip to Cape Town for a friends wedding. If you want a hotel that's close to bars and restaurants with easy access to Cape Town's tourist attractions then I couldn't recommend this hotel more. Opening the curtains to a view of Table Mountain wasn't bad either. Highly recommended. A word of note mind you, the walk in rate for this place was cheaper than Laterooms so it might be worth booking direct through the hotel.

  • Stayed October 2010, travelled with friends
    • Value
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Helpful?
Thank marlonbunyip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 5 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 October 2010

The Urban Chic is a comfortable, generic hotel in a good location, right on Long St. We stayed in room 602, on the top floor, and this large, corner room had a fantastic view of Table Top mountain. The view more than made up for the shortcomings of the hotel - the breakfast was very ordinary, and although all the fittings and furnishings were fine and everything was clean, it did look a bit tired to us. Service was very good.

During the stay, the hotel had barely any guests.

Other reviewers have complained about street noise at night, but we didn't find it to be loud.

Our tip would be to skip the breakfast, and wait for a coffee shop to open on Long St.

  • Stayed August 2010, travelled as a couple
    • Value
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Helpful?
1 Thank cjm33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Urban Chic Boutique Hotel

Property: Urban Chic Boutique Hotel
Address: 172 Long Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#67 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): £
Hotel Class:4 star — Urban Chic Boutique Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Urban Chic Hotel has 20 bedrooms and luxurious en-suite bathrooms that offers everything that an overseas tourist or corporate client could want, in the form of comfort and state-of-the-art amenities. The well-appointed rooms all have air-conditioning, and wireless communication ensure instant internet access for laptop users. Our Rooms have large windows that offer breathtaking views of Table Mountain, Lions Head and Signal Hill. ... more   less 
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Also Known As:
Urban Chic Boutique Hotel Cape Town, South Africa

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