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“Great First Time Experience In Cape Town”

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Mandela Rhodes Place Hotel
Ranked #34 of 111 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 18 April 2014

Myself, husband and another couple visited Mandela Rhodes March 31-4/4/14 and it was a great experience.

We rented a car from the airport and parked in their garage...roughly $5 a day..not too bad and it's guarded.

Hotel / Apartment room was clean and had everything we needed including coffee for each morning as well as a washer and dryer...we did have to buy detergent at the local grocery store.

We drove in late at night...around 11 pm and the area looked kinda sketchy.

We were all hungry and asked about dining options and were advised by the front desk that we not go out at night....scary....
Instead they offered to have someone make a run for us.
In the end we had a bell hop hit McDonalds for us and tipped him for doing so.

We ventured out the next morning and loved the area. On Thursday's there is a food/ vendor fair right outside the hotel at lunch...great experience and food!...and shopping.

On Thursday night's they have an art walk....felt totally safe walking around and loved the vibe in the area!!!

Would definitely stay here again...you do need to cab it to the waterfront as it's a bit of a walk...$5.00 cab ride so not too bad. The hotel does offer a free shuttle down there like 4 times a day but you need to get a ride home.

Room Tip: Ask for the apartments..
  • Stayed: April 2014, travelled as a couple
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Thank Campbellfam04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this reviewResponded 7 July 2014

Dear Campbellfam04,
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. In response, I would like to assure you that the area is more than safe to walk at night, as we have a great deal of CCID officers also patrolling the area, which is very much part of the inner city safety initiative. I would like to apologize if my Staff created a different impression.
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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504 - 510 of 994 reviews

Reviewed 16 April 2014

We had an executive 2 bedroom apartment and enjoyed the spacious rooms. The 2 bathrooms were spacious and both ensuite with each bedroom The receptionists were all very helpfull. The location was perfect and very centrally. It is highly recommendable.

  • Stayed: April 2014, travelled with friends
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Thank BenteM_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this reviewResponded 7 July 2014

Dear BenteM_11,
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. We always appreciate your feedback, good or bad, as we love hearing form our Guests and exactly which aspects of the Hotel they enjoyed most / least.
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

Fabulous stay in a great city hotel. Central position with easy access to city centre etc...
The room was terrific with a view of table mountain C320.
We booked an apartment and this was a real bonus as we were able to get all our clothes washed and dried. After 6 months working in the dust of Rwanda the washing machine was really useful.
Breakfast was to die for with a huge choice.

One small criticism was the wi-fi. you were entitled to 100mb free per day but after that you had to pay for it. I would expect free wi-fi given the quality of the rest of the experience.

Room Tip: We stayed in C302 this had a balcony with a great view of Table Mountain.
  • Stayed: April 2014, travelled as a couple
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Thank G W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this reviewResponded 7 July 2014

Dear G W,
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. We always appreciate your feedback, good or bad, as we love hearing form our Guests and exactly which aspects of the Hotel they enjoyed most / least. Many thanks also for the feedback on the Complimentary Wifi, and I can assure you we have recently increased the daily amount from 100 to 200 Megs. The cost of additional vouchers thereafter is also being looked at.

We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)

Best regards and safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

We rented a suit with kitchen facilities (1 bedroom apt). Perfect for a 1 week stay. Location is central, close to all major visiting sites. Easy to get to waterfront by cab or bus. On the St George's mall with lots of weekend activity.

Stayed: April 2014, travelled as a couple
Thank Danielle_Roger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this reviewResponded 7 July 2014

Dear Danielle_Roger,
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. We always appreciate your feedback, good or bad, as we love hearing form our Guests and exactly which aspects of the Hotel they enjoyed most / least.

We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)

Best regards and safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

We rented the suite style room. Two separate bedrooms and shower/baths, living room, patio, kitchen (well stocked with utensils, purifying water pitcher, coffee pot and even a toaster), washer/ dryer, and dishwasher. Hotels location is perfect! It is in the center of down town. You have restaurants, grocery, cafes, bars, shopping, markets, and vendors all just steps from the hotel. A 5 minute drive to the V&A waterfront and Table Mountain. A 20 minute drive from the airport and less than 5 minutes to major highways. We were pleased with this hotel. There are a few things that could be improved. They have covered and guarded parking, but you must pay a daily rate. Housekeeping needs to pay closer attention to the small details.We had some hair and dust/dirt in the floors corners and glass rings on the counters that just needed to be wiped off. Nothing major, but it does matter! No televisions in the bedrooms, but beds were very comfortable! The robes in the rooms were much to short! I believe that they may have ordered or we were given child sizes instead of adult sizes. We did not have time for the spa, but maybe next time! We would definitely stay here again. We found the price to be very reasonable especially for a large suite like this one.

Room Tip: We were on the 14th floor and had great views!
  • Stayed: March 2014, travelled with family
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1  Thank Cristin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this reviewResponded 7 July 2014

Dear Cristin 1,
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. We always appreciate your feedback, good or bad, as we love hearing form our Guests and exactly which aspects of the Hotel they enjoyed most / least. I did note of your comments about Housekeeping services, and would like to assure you that this has been dealt with and the quality of services sharpened up. We always strive towards the best for our Guests, and this really is not our standard, or the standard I'm sure you are used to.

We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)

Best regards and safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

Stayed here for 3 nights at the start of a two week trip to South Africa. Arriving late after a long flight check-in was quick and easy. We were given a very spacious 2 bed suite which was very clean and much more than we needed. Good shop nearby to get things for kitchen. All staff were very friendly and helpful. Excellent location for city centre, 5mins in a taxi to waterfront, sightseeing bus stops across the road.

Stayed: March 2014, travelled as a couple
1  Thank nice_tie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this reviewResponded 7 July 2014

Dear Nice_Tie,
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. We always appreciate your feedback, good or bad, as we love hearing form our Guests and exactly which aspects of the Hotel they enjoyed most / least.

We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)

Best regards and safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

Stayed in multiple hotels during our stay and as flight crew we stay in 180 hotels a year! This was amazing. Cheaper than some of the inferior hotels and well worth it. Had problems checking in but once we did well worth it!! Wouldn't hesitate to stay again.

Stayed: March 2014, travelled as a couple
1  Thank Kondy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this reviewResponded 7 July 2014

Dear Kondy 1,
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. We always appreciate your feedback, good or bad, as we love hearing form our Guests and exactly which aspects of the Hotel they enjoyed most / least. I have briefed my Front Office manager about your lack of a smooth and efficient check in, and he will address this with his Staff and get the standard up to where it should be, and I'm sure you are used to.

We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)

Best regards and safe travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandela Rhodes Place Hotel

Address: Wale Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#17 Spa Hotel in Cape Town Central
#20 Family Hotel in Cape Town Central
#30 Romantic Hotel in Cape Town Central
#34 Luxury Hotel in Cape Town Central
#42 Business Hotel in Cape Town Central
Price Range: £65 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mandela Rhodes Place Hotel 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Mandela Rhodes Place Hotel Cape Town Central
Mandela Rhodes Place Cape Town
Mandela Rhodes Place Hotel Cape Town, South Africa

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