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“Almost perfect ”

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Mandela Rhodes Place Hotel
Ranked #34 of 109 Hotels in Cape Town Central
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
374 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Almost perfect ”
Reviewed 5 July 2014 via mobile

I really loved the rooms. The hotels location is great. The staff are very friendly. The Taj is next door and you have your food there charged to your room.

The only things stopping me from giving this hotel 5 stars the very expensive internet and poor amount of hot water. You get 100mb a day free and it's 174 rand for 3 gb. I eat data so this wasn't ideal. The shower is hot for approximately 5 mins too.

Stayed July 2014
Helpful?
Thank Rocknrollah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this review, 7 July 2014
Dear Aziz S,
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. In response, we are increasing the Complimentary Wifi to 200 Megs per day, and will attend to the cost of additional vouchers. I have asked my Maintenance manager to look into the hot water supplies and why the amount is so limited, which it really should not be. Thank you for bringing this to our attention, as we need this sort of detailed feedback, good or bad.
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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969 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (227)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
österreich
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 July 2014 via mobile

Excellent staff and room service. You get so much for a little price. Breakfast is very good. No problems with the rooms. Perfect service. The location is very good and a very good place to start sightseeing tours :)

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cityhopperin2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this review, 3 July 2014
Dear Cityhopperin2014
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. I will be sure to pass your message to my Staff, thank you.
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 June 2014

We stayed 3 nights in this hotel. But the start was not so good. We booked our rooms via an agency in Cape Town. Then we add another room the day before check in for our another friend. We went to hotel but unfortunately they couldnt find the last room altough we have confirmation number and paid in advance. After an hour later, they offered to send our friend to another hotel nearby which we didnt accept. We said that then cancel all rooms we will find another hotel but they didnt accept. So more or less we waited 2 hours in reception. On the other hand, the apartment rooms was comfortable.

Stayed June 2014, travelled with friends
Helpful?
Thank Ece B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this review, 3 July 2014
Dear Ece B
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. I have taken note of your comments on the difficulty with Reservations, and can assure you I am looking into this and will rectify what has gone wrong. Thank you for bringing this to my attention.
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eagle, Idaho
Level 5 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 June 2014 via mobile

We stayed in a two room suite. The room was incredible and clean. The staff were always more than helpful and always wanted to reach out and be of assistance. We were there for great white shark diving at seal island. Very impressed and would go back in a heartbeat.

Stayed August 2013
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this review, 3 July 2014
Dear Steve M
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. I will be sure to pass your kind words on to my Staffing compliment, thank you.
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ware
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 June 2014

We stayed in a beautiful 2 bedroomed apartment on the 17th floor. Excellent facilities and such welcoming, friendly staff especially on the front reception desk.

We would definitely stay here again. 5*

Room Tip: The apartment was amazing and everything that you could need was provided.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 775sarahc775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this review, 3 July 2014
Dear 775Sarahc775
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. I will be sure to pass your kind words on to my Staffing compliment, thank you.
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level 5 Contributor
90 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 June 2014

I really enjoyed my stay here. Pro's include:
- amazing view of table mountain
- excellent apartments with seperate room, kicthen, lounge area that make it great for longer stays to avoid the feeling of being permanently in a hotel room
- great resteraunt attached to the hotel for breakfast and dinner (Albeit for dinner if you dont like italian it may be a problem)

There wasn't any major con to the hotel only a few niggles
- service was a bit hit and miss - while never 'bad' it wasnt always fantastic
- location is great for the view and good for company gardens but for travelling on my own some of the side streets around the hotel didn't always feel entirely safe

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcg1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this review, 3 July 2014
Dear mcg1979
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. I will be sure to pass your kind words on to my Staffing compliment, thank you. I will sharpen up service levels, following your comments, as we do not accept the "hit and miss" standards at all :) Thank you for bringing this to my attention.
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2014

My Mum and I recently stayed at One of the Studios, I must say EXCELLENT!!!!!, would not go anywhere Else, The rooms are spacious, Ammenties excellent and Friendly staff, enjoyed my breakfast at Doppio Zero! Kudos

Lorna - Nairobi/kenya

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William d, General Manager at Mandela Rhodes Place Hotel, responded to this review, 3 July 2014
Dear Lorna O
Thank you for visiting Mandela Rhodes Place Hotel & Spa recently. My Team and I are delighted to note from your survey, that you enjoyed your stay with us! 
It makes me extremely proud when we have lived up to the ethos of “Ubuntu” and by doing so, created an exceptional experience for our Guests. This in turn will hopefully ensure that Mandela Rhodes Place becomes your “home” when visiting Cape Town. I will be sure to pass your kind words on to my Staffing compliment, thank you. I'm glad you enjoyed Doppio Zero's famous breakfast, and we would love to have you back even if just for breakfast!
We look forward to welcoming you back in the hopefully not too distant future.
“Wamkelekile” (Xhosa – Your Welcome)
Best regards and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandela Rhodes Place Hotel

Property: Mandela Rhodes Place Hotel
Address: Wale Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#16 Spa Hotel in Cape Town Central
#20 Family Hotel in Cape Town Central
#30 Romantic Hotel in Cape Town Central
#34 Luxury Hotel in Cape Town Central
#42 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mandela Rhodes Place Hotel 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Mandela Rhodes Place Hotel Cape Town Central
Mandela Rhodes Place Cape Town
Mandela Rhodes Place Hotel Cape Town, South Africa

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