experienced some of the worst customer service ever in this hotel.
Bar staff rude and very unhelpful, consistantly lacking beers, wine, and food options, no manager to speak to about these issues. Reception staff tried dealing with my complaints, still waiting for some feedback. Asked for hotel manager, whom i am yet to see (do they even have one?) wouldnt reccommed this place to any one, you'd be better of on Robbin Island.
- Official Description (provided by the hotel):
- From the moment you step into the lobby of this edgy Tamboerskloof, Cape Town hotel, you will be greeted by the welcoming sounds of deep house lounge beats and immersed into a world of best GUEST service known to mankind. Protea Hotel Fire & Ice! by Marriott Cape Town is ideally situated in the heart of Cape Town and a mere 5 minutes from the V&A Waterfront. Set within walking distance of tourist attractions such as the hip night life of Long Street as well as 15 minutes from Cape Town's famous beaches, Camps Bay and Clifton. Mingle with fellow GUESTS and locals at the renowned Communal Table, or enjoy our crisp glass bar, a coffee brewery by day and party ticket by night featuring signature cocktails. Our snug yet sexy rooms are modern and trendy and features all the bells and whistles needed to ensure the comfiest stay. Your cheeky bedroom, ranging from 18 m² - 23 m² (remember that saying about dynamite?) comes standard with the most comfortable king size beds and is the base from which you can explore our slick social spaces and beautiful Mother City This is Protea Hotel Fire & Ice! by Marriott Cape Town, Cape Town's Hottest Place to Chill. ... more less
- Reservation Options:
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- Also Known As:
- Protea Hotel Fire And Ice! Cape Town
- Protea Hotel Fire & Ice! By Marriott Cape Town South Africa
- Protea Hotel Cape Town
- Extreme Hotel Cape Town