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“Don't stay here”

Castle Street Backpackers
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Castle Street Backpackers
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't stay here”
Reviewed 24 November 2006

I booked this hostel online during the very busy christmas period (and paid a deposit). Upon phone up to confirm that I was coming, which I didn't have to as it was confirmed online, I was told by the very rude owner / manager that there was no booking.

He told me that there was nothing he could do for me at all and no apology. Now I was stuck because it was Christmas and there was no place to stay.I asked him, what about my deposit and he said that was my problem 'leave it, what was it something like 5 pounds to you.' The conversation was for about 10 mins and he bascially told me it was my problem and he didnt really care.

The end result was I didnt have a place to stay. (I finally found a cheap hotel with cancellations) and no deposit back.


II've lived in Cape Town for three years - was just returning for a holiday - and the service there in general is great. This place is truly the exception and there are so many better to stay.

  • Stayed November 2006, travelled as a couple
    • Value
    • Service
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2 Thank j_jjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Castle Street Backpackers

Property: Castle Street Backpackers
Address: 57 Castle Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Hotel Style:
Ranked #101 of 127 Speciality Lodging in Cape Town Central
Price Range (Based on Average Rates): £
Number of rooms: 5
Reservation Options:
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Also Known As:
Castle Street Backpackers Cape Town, South Africa

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