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The Charles
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      Reviews (88)
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      All reviewsvillage cafede waterkantno air confree standing bathguest housewalking distance to the waterfrontthoroughly enjoyed our staysmall hotelstayed here for nightsevery morningcamps bayguesthouse
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      50 - 55 of 88 reviews
      Reviewed 13 February 2014

      We stayed in The Charles for 5 nights and found it excellent. All the staff are friendly and nothing is too much trouble, but Dorian was exceptionally helpful. The guesthouse is in the Waterkant area, which is very cool and trendy and great for cool bars and great restaurants. And a 10 minute walk from the V&A waterfront. Our room was spacious and modern. We highly recommend The Charles.

      Room Tip: We had room 4 and the bed was soooo comfortable!
      • Stayed: February 2014, travelled as a couple
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      Thank RT69
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      Reviewed 23 January 2014

      I stayed 2 nights in one of The Charles' self catering units in Loader Street. The location in the Waterkant is perfect - such a lovely neighborhood with steep streets, colorful houses and views of the sea and with lots of small boutiques and cafees around. On top of this, Loader Street is very quiet and peaceful - despite its central location.

      The apartment was recently renovated and was tastefully decorated. The kitchen was fully equipped and all in all we were pleasantly surprised by the high standard of this place. During our holiday in South Africa we stayed at four different self catering apartments and this was by far the nicest one (and only slightly more expensive than the others).

      Only one hick up to blur our otherwise very positive impression: Even though check in time was 2 pm; the apartment was still being cleaned when we arrived close to 3 pm. Staff from the Charles helped us carry all our luggage to the apartment and the cleaners quickly finished - a bit too quickly perhaps, because the apartment came with only 2 towels - and with a half-empty pizza box in the fridge and a cardigan belonging to the previous guest as a bonus ;-)

      The following morning, we left our used, wet towels on the bathroom floor indicating that we wanted clean ones. But when we returned 8 hours later, housekeeping had simply hung our still wet towels on the rack. We complained at the reception and were promised clean towels. Nothing happened. We complained again and now they admitted that they had run out of clean towels!?! After insisting, they found fresh towels in another apartment which wasn't occupied...

      The hick up with the towels apart; we were very please with the apartment and would definitely return next time we visit Cape Town!

      Room Tip: Loader Street no 56 is recently renovated and very quiet
      • Stayed: November 2013, travelled with family
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      Thank Dane-in-Tanzania
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      Reviewed 10 January 2014

      The Charles is a great place with great location! Room was nice, but extremely hot as there is no air conditioning in the room and the fan does not help at all. Staff were friendly. Will definitely stay there again!

      • Stayed: December 2013, travelled as a couple
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      Thank Uzzy01
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      Reviewed 9 January 2014

      The Charles is a gem in De Waterkant. Great room (#7), big with comfortable bed and open plan shower and bath. I think it´s good value for money as I booked "early bird".
      The staff was very helpful, carrying our heavy suitcases up and down all stairs.
      I will go stay here again next time in CPT.

      Room Tip: Book room #7 or #8. Great view and direct access to roof deck.
      • Stayed: November 2013, travelled as a couple
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      Thank PirmaP
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      Reviewed 13 November 2013 via mobile

      My husband and I stayed 1 night here. The staff were friendly and the location great. It is situated in the heart of 'De Waterkant' it is surrounded by beautiful colourful streets and you can walk to restaurants and shops. It is a quaint 'town' and we had a wonderful adventure

      • Stayed: October 2013
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      Thank StephanieK5
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
      TheCharlesCapeTown, General Manager at The Charles, responded to this reviewResponded 24 December 2013

      Dear StephanieK5

      Thank you for taking the time to review The Charles.

      We enjoyed having you stay with us and look forward to welcoming you back in the near future.

      Kind regards
      Michelle Pretorius

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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