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Southern Sun Waterfront Cape Town
Ranked #30 of 111 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 6 May 2014

Got service excellence and value for money, will definitely recommend hotel to my friends and colleages. Will check in the same hotel when ever am in Cape on business or holiday with family and friends

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Tsogo Sun Hotels
Thank Zvinaiye Satoro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 7 May 2014

Dear Zvinaiye Satoro S

Thank you so very much for your feedback

We are delighted that you enjoyed our services and facilities and that you have selected our hotel for all your future stays in Cape Town

It will be a pleasure to welcome you back

Warm regards


JEFF ROSENBERG
GENERAL MANAGER

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1,195 - 1,201 of 1,998 reviews

Reviewed 6 May 2014

Who needs to rent a car when staying at Southern Sun Waterfront, enjoy Cape Town on foot, bus ride, boat rides and local meter taxis. Relax in the comfort of the room and holiday in Cape Town. The surrounding creates a sense of security and safety. Wow

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Tsogo Sun Hotels
Thank Tshepo073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 7 May 2014

Dear Tshepo073,

Thank you for four comments following your recent stay with us

Your feedback is important to us and we are pleased that you enjoyed our hotel and facilities

Warm regards


JEFF ROSENBERG
GENERAL MANAGER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

Our family had a room to ourselves with amazing view of the V&A Waterfront. Breakfast was buffet and excellent. The weather was windy and cool so no swimming, but the pool looked inviting. Good service, great comfort, excellent location with attractions within walking distance. Would recommend a stay. Only let down was the privately owned spa...cancelled my appointment a few hours before the booked time without a reschedule that day.

Stayed: December 2013, travelled with family
Thank Bernadette A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 7 May 2014

Dear Bernadette A

Many thanks for your valuable feedback

We are pleased that you enjoyed our facilities and service, however, we are also disappointed that you had a problem at our in house salon. I can only but apologize for the cancallation of your reservation with them - and rest assured that I will personally investigate the circumstances surrounding this

Warm regards

JEFF ROSENBERG
GENERAL MANAGER

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Reviewed 5 May 2014

This was the first stop on our honeymoon through aftrica. The motel had prepared our room fantastically with champage, rose petals and a personalise congratulation note from the service manager. This was a great first impression as to the type of hotel this was, and from there the experince only got better.

Firstly the resort was very well appointed all the way through including the rooms, the bar, the resturant and the breakfast buffet. The food served in the restuarant and even more so at the breakfast buffet was beautiful. This was even further enhanced by the service of the staff.

The staff were very friendly and always willing to help and answer questions. The staff all seemed very happy and made for an enjoyable experience.

This hotel is also perfectly located within a short walk of the V&A Waterfront. However for those who prefer not to walk or for the late at night walk to the V&A Waterfront the hotel has a door to door shuttle that runs from the front door of the hotel to the front door of the restuarant area at the V&A Waterfront.

  • Stayed: March 2014, travelled as a couple
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Thank AshKav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 7 May 2014

Dear AshKav,

Thank you for your detailed feedback following your recent stay with us and we are delighted that you selected our hotel to start off your honeymoon

We certainly do strive for service excellence and we like to treat all of our guests with special care and to enable our guests to celebrate and enjoy their special days in style

Once again m many thanks

Warm regards


JEFF ROSENBERG
GENERAAL MANAGER

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Reviewed 4 May 2014 via mobile

Had a fantastic stay with my family at Southern Sun Waterfront this weekend. Super friendly staff and awesome service throughout our stay. We will definitely return. Cant wait to stay in one of the newly renovated rooms. They look superb. Marion

Stayed: May 2014, travelled with family
Thank Marion C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 7 May 2014

Dear Marion C

We truly appreciate your comments following your recent stay with us

All your feedback has been noted and we will endeavor to ensure that you are allocated one of the newly refurbished rooms on your next visit

Warm regards

JEFF ROSENBERG
GENERAL MANAGER

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Reviewed 4 May 2014

I forgot my laptop charger at home, as a result couldn't charge my iPhone. The hotel has chargers for all phones and assisted me with charging my phone. Also had access to the business centre. Impressed with the helpfulness of the staff. They even arranged an early check in for me.

  • Stayed: February 2014
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Thank Sanet v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 7 May 2014

Dear Sanet V,

Thank you for your feedback

We are pleased that we managed to assist you with a charger for your iPhone and that you enjoyed our services and facilities.

Your comments are importnant to us as we constantly strive to I,prove onmour service levels

Warm regards


JEFF ROSENBERG
GENERAL MANAGER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

stayed with family at this hotel for 8 days. Very impressed. Well situated to V& A Waterfront and Cape Town city centre. Breakfast very good quality and lots of fresh fruit etc. We stayed on 12th floor with lovely views. Bedrooms are very clean and linen changed daily. In all ,this will be our future hotel of choice on our yearly 3 visits to Cape Town.

Room Tip: 12th floor sea facing was a good choice. we had 2 rooms
  • Stayed: April 2014, travelled with family
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1  Thank Jon482
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 4 May 2014

Dear Jon482,

Many thanks for posting your comments following your recent stay with us

We are pleased that you enjoyed your experience and that you found our services to your satisfaction.

Warm regards

JEFF ROSENBERG
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#30 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
Price Range: £135 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Official Description (provided by the hotel):
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa

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