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“Great Stay at Derwent House”

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Derwent House Boutique Hotel
Ranked #5 of 109 Hotels in Cape Town Central
Certificate of Excellence
Denver, Colorado
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great Stay at Derwent House”
Reviewed 27 June 2010

My partner and I stayed at Derwent House in late April. All of the reviews are correct. This is a great small hotel. The owners and staff take a direct role in making the stay comfortable and provide great travel advice. We stayed in one of the smaller, less expensive rooms. The room was a little tight, but had everything we needed. Great value for the price. Plus we had some many other parts of the hotel relax in. The location was good for getting to know Cape Town. There are some great restaurants within walking distance. Most other areas require some driving or public transport. I would highly recommend the Derwent House.

  • Stayed April 2010, travelled as a couple
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Helpful?
1 Thank RockyMountain2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Buena Vista, Colorado
1 review
Reviewed 20 June 2010

Carol and her team make you feel right at home from the moment you arrive after many hours of travel. The Derwent House is beautifully maintained in a very safe neighborhood in Cape Town. There are excellent restaurants all within walking distance. But you don't need to worry about breakfast because the gourmet breakfast cooked to order is the best we have ever had at a B&B! All the ingredients are fresh and the variety is amazing.
For sightseeing the staff made arrangements for us and had wonderful recommendations. They were able to pull together an impromptu guided tour of Boulders and the Cape of Good Hope. Our stay at the Derwent House was one of the highlights of our 16 day trip to Africa.
We traveled with our two children. Carol made them feel at home and the staff went out of their way to make us feel comfortable. We wouldn't stay anywhere else when traveling to Cape Town.

  • Stayed May 2010, travelled with family
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Helpful?
Thank activefamilytntnwnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2010

Derwent House hotel is at the top of Cape town tucked beneath Table mountain. It has an old fashioned, friendly atmosphere, from the honesty bar to the relaxed sitting room.
The rooms are comfortable and contemporary, with modern ensuite facilities, satellite TV and free WiFi.
They offer 'big name hotel' services, like airport transfers, sightseeing tours and laundry facilities, even though they are small enough to be described as 'Boutique'.
Walking to the Capetown waterfront or Cape Quarter from Derwent house Hotel, will take you down the excellent, and quite bohemian, Kloof Street. A great place to get lunch or just a coffee, and to sample the wares of the varied businesses plying their trade.
Breakfast was great, and the pool looked inviting (even though it was a little cool and rainy while I was there).

  • Stayed May 2010, travelled on business
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Helpful?
1 Thank Oceantreader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakeville, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2010

Wife and I left USA (MN) to visit SAA for vacation. I searched for places to stay in Capetown and discovered Derwent House reviews in TripAdvisor. The dominance of positive reviews attracted me - so much so that I questioned their authenticity. Skeptical, I continued looking - but kept coming back to those reviews. Now I'm writing one, a rarity - just as Derwent House turned out to be.

I liked the style in which Carol promptly answered all my email questions. Her answers were direct, specific & complete. She offfered appropriate suggestions when asked. (Have you ever been frustrated by someone who fails to answer a simple question or does so with "attitude?"). It was obvious Carol was a professional inn keeper. I booked 5 nights at Derwent in early March 2010, on the strength of the string of back and forth emails and, of course, the TripAdvisor reviews.

What's the bottom line? Simply: great location (we walked several times to the V&A Waterfront, only about 35 minutes away); really attractive/well appointed/comfortable property; helpful, pleasant staff; and last, but certainly not least, incredible breakfasts, including an unexpected brown bag breakfast on our departure (we left at 05:00).

I recommend Derwent House and applaud Carol and her staff. Definitely, we would stay there again. Terry & Judy from Lakeville, MN/USA

  • Stayed March 2010, travelled as a couple
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Helpful?
1 Thank TJBJAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level Contributor
112 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 8 June 2010

Super place; organised airport transfers for us, stored extra luggage whilst we were on safari; suggested restaurants etc, etc. Nothing is too much trouble for the staff at Derwent House and this is apparent from the moment you arrive. We had a good sized twin room and small courtyard. We loved the breakfasts; the cake and coffee/tea whenever you like; the honesty bar; comfortable lounge (gorgeous art work) - several restaurants nearby. We were out and about all the time, but there is a garden with pool and loungers if you have a "day in".

  • Stayed March 2010, travelled with friends
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Helpful?
1 Thank PaulineNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 June 2010

Derwent nice??? I had a terrible experience trying to reserve a night in July for the semifinal of the World Cup, and the reservations manager Carol [-] showed her true colors. I called and found out that there were rooms available. immediately I sent an email with my details. Then [-] indicated they preferred to assign these rooms to repeat guests, like I had not been one. Then realizing the big mistake she sent some emails rewriting history indicating the rooms were booked which was not true. Clearly they were trying to maximize income with the boom of the World Cup. Not a real friendly place. There are so many better places in Cape Town for the same or less money.

Stayed May 2010, travelled as a couple
Helpful?
11 Thank Juan_in_Pretoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derwentowners, Owner at Derwent House Boutique Hotel, responded to this review, 20 June 2010
Wholly untrue and completely misleading
This review is a complete rewrite of history. The reviewer is motivated by anger and disappointment that he did not act quickly enough to secure a booking at Derwent House.
The reviewer called and was told we had two rooms available for the date he wanted but that he needed to send us an email quickly if he wanted to book – he waited over 24 hours before sending an email by which time the two rooms were booked.
Had he done as he said in his review and emailed immediately, he could have booked. Whilst we use feedback from guests and Tripadvisor reviews to help us improve our business, we are struggling to find anything we can learn from this experience.
We would rather this review were removed. How anyone can express a view like this about Derwent House without staying here is beyond us. Therefore it is with sadness and regret that we have to post this management response.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2010

Well located between Table Mountain and the city centre, do not let the unpretentious frontage of Derwent House fool you; It is a delightful oasis of chic, boutique accomodation offering a very warm, proprietorial welcome, a charming, sun-trapped poolside area, intimate communal spaces and excellent staff. My wife and I stayed for 2 nights pre- cruise and 1 night post-cruise using 2 different rooms, 1 poolside room which was fine if a little small and a larger, balcony room which we preferred. We found the surrounding area quite safe and, although well away from the tourist -laden V&A Waterfront, within easy walking distance of local restaurants and bars.

  • Stayed January 2010, travelled as a couple
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Helpful?
1 Thank robdennerly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Derwent House Boutique Hotel

Property: Derwent House Boutique Hotel
Address: 14 Derwent Road | Tamboerskloof, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Cape Town Central
#5 Luxury Hotel in Cape Town Central
#6 Family Hotel in Cape Town Central
#10 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Derwent House Boutique Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
In a city renowned for hospitality, Derwent House stands out as one of Cape Town's leading boutique guesthouses. Located in the heart of the vibrant Tamboerskloof/Gardens neighbourhood, this small hotel combines historic charm, contemporary Afro-chic style and all mod-cons for a uniquely Capetonian blend of ambience, warmth, and comfort. Our wonderful team completes the picture -- we go the extra mile for you and our guests leave as friends. We love colour and celebrate African design - you'll find it everywhere. But when it comes to the basics - like breakfast, bedding, showers, climate control, Wi-fi or news from home - we don't compromise so you don't have to. At Derwent House, you're steps away from the hustle and buzz of Kloof Street, with its collection of superb restaurants, bars and trendy boutiques--and just a few further to the nightlife hub of Bree and Long Streets. Yet just a short car journey from the Table Mountain cable car, the beaches of Clifton or Camp's Bay, and the V&A Waterfront. There's nowhere more central -- but come and see for yourself. We're waiting for you! ... more   less 
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Also Known As:
Derwent Hotel Boutique
Derwent House Boutique Hotel Cape Town, South Africa

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