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“Amazingly unreal!”
Review of 2Inn1 Kensington

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2Inn1 Kensington
Ranked #1 of 109 Hotels in Cape Town Central
Certificate of Excellence
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazingly unreal!”
Reviewed 6 November 2011

In all my travels around the world, I have never experienced such amazing service from a hotel. The room alone had several wonderful surprises like panic button, local cellphone, nespresso, free soft drinks, etc. I especially love the feeling of heated floor when I wake up to brush my teeth in the morning. These are the little things that made a huge difference.

The freshly prepared breakfast was fantastic as well. The omelette, definitely the best I had. And whenever does a hotel has its owners serve their customers at breakfast? They definitely made us feel like royalties!

Not forgetting their great advice to help us plan our fulfilling trips around cape town, making dinner reservations, and of course finally helping me to make picnic arrangement in such short notice to propose to my girlfriend.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jerryhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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742 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Boulder, CO
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed 31 October 2011

As everyone says this hotel delivers an excellent B and B experience for a very reasonable price. The owners and staff from top to bottom are highly energetic and engaged. They go the extra mile to be sure your stay in Capetown is perfect.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Boomer_from_Boulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 29 October 2011

The best ways to advocate this small establishment is to highlight that:
- you can have breakfast when you want (and very good it is too) - no cut off;
- you are provided with a local cellphone (with pre-programmed numbers for the hotel and a trusted taxi service);
- complimentary drinks are offered late afternoon to early evening;
- the rooms are comfortable (bed & communal) and shower rooms well appointed;
- most importantly, nothing is too much trouble for the team.

Ok, so it is not an uber-cool, marble, steel & glass edifice with the very best of designer finishings. This place's excellence is not in its labels (relevant to some) but in the way it is run. It is completely comfortable, very welcoming & generous in nature and a pleasure to stay in. This is as comfortable as if you were going to stay with good friends who are happy for you to come and go at your leisure. And to be clear, you are not suffocated in over the top and over familiar levels of service (Thai style). Just if you want something, the team provides.

We stayed in two rooms (reason to follow). Not too sure if they were "good" or "bad" relative to others: they were very similar, one having an outdoor deck over looking Lion's Head. Perfectly spacious (given that there is a welcoming communal drawing room) and an exceedingly comfy & large bed. Shower room well fitted as well. Furniture may look slightly retro to some.

On the morning we were leaving (flight required a 1500 departure from the hotel), we were told that our day room was ready when we were packed. We had not asked for a day room (never crossed our minds) and the offer was made gratis. As it was sunny, we just lazed around the very attractive pool area, had a light lunch, used the room to shower pre-flight and effectively gained an extra day's vacation! The day room (room 9) was pretty much identical to our original room, except for the Lion's Head view. It made that "hanging around until our flight" syndrome evaporate. So many, many thanks to the team.

From a location perspective, there is no "ideal" location to stay in Cape Town. The Waterfront has it's issues, Camps Bay, whilst being most beautiful, is that little bit further out of town, and Claremont/Bishops a little further still. As such, unless you must have a view of the sea, 2inn1 is a good location compromise for the touring tourist. Most "Cape Town" destinations are only 10-15mins by taxi (call that Z50-75). We had a hire car (parked on the residential road outside) but only used it for day trips. Evening restaurant trips were all by cab. And it only took us 25 min to CPT.

In summary, 2inn1 was, as a complete package, without fault on all the TripAdvisor ratings.

Congratulations to the hotel's management & staff.

Room Tip: The Lion's Head room had a nice, private deck.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TFJ_301J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 October 2011

We had the fortune to have a 4 night stay in this amazing hotel. It was the great final of our south africa journey. In this hotel we felt like staying with friends the wohle time and not as in a hotel.
They thought of all your questions even before we had thought of them.
You are enjoying your breakfast and Steffi is already thinking about what can be done during the day and give sugggestions for dinner, She has a wide knowledge about things to
do and knows many restaurants which could be right for you. Not only Steffi but also all staff members are as well friendly and obliging.
We were more than sad as we had to leave but we promise to come back as soon as we can.
Beside all the great service the hotel it self stays nothing behinde this. Klaus and Christoph had build a nice modern hotel in two historic buildings. Our room was very big and equipped with all modern facilities you want.
Everywhere in the hotel they have installed a nice ambient lightening.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LarsYvonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 25 October 2011

We stayed at the 2inn1 for 4 nights in October. The hotel and courtyard are very stylishly done and it is a very comfortable boutique hotel. We were in the large front room with a bay window which was lovely. It was well located in a posh suburb and was a 5-10 minute walk to Kloof Street and its restaurants, bars, etc. As most reviews have noted, the service provided is kind of extraordinary. Claire, Klaus and Steffi (there was no Chris when we were there) were always available to help book a cab or a restaurant. In particular, the advice we received about the winelands was useful. We're fairly independent travellers and probably made less use of their services than some might but it was nice to know the help was always there if needed. They also provide guests with a local mobile phone which is very useful (you pay a tiny charge for calls made). It was also nice to get an email after we left, wishing my partner a happy birthday and asking how we got on in the winelands. All in all, it was a great way to start a fabulous holiday and I don't think you'll regret booking it.

Room Tip: The large front room was certainly lovely. Very spacious and stylish with a great shower.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Merchant-fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2011

We found the 2inn1 Kensington on Tripadvisor and at first thought it was a little too good to be true, surely people exaggerate on these sites? Having booked for the whole week of our Cape Town Trip we were hoping the reviews were accurate. We can safely say without reservation that from our first e mail until the morning we left that the complete 2inn1 experience is one you should definitely have if you are going to Cape Town. Our emails were answered promptly, (normally within minutes) and always contained accurate and extremely useful information. They helped us with our itinerary, collection from the airport and a multitude of other 'Tourist' questions.

Klaus, Chris, Steffi, Claire and the whole 2inn1 Team were 'bend over backwards' helpful at all times and this made our stay all the more relaxing and enjoyable. They booked our restaurants, taxis and any other activity we wanted and were always on hand with their expert local knowledge and advice without being pushy; the focus was on what we wanted to do, not what they thought we should do. Steffi even gave us a lift to the Robben Island Ferry when our taxi failed to turn up on time and we would have missed it. The food is excellent and the free sundowners are very welcome after a long day.

The 2inn1 is ideally situated in the Gardens area of Cape Town, a relaxing 15 minute walk down to the popular areas and a leisurely 30 minute walk to the V&A area if you are feeling energetic. The guesthouse very clean, modern, has all the necessary amenities, including toiletries, free WiFi and even has hair dryers, but at the same time manages to remain a relaxed and friendly home. Home is the key word here as you are made to feel at home the minute you arrive and you leave the 2inn1 feeling you have just extended your family. Nothing is too much trouble for this great Team and long may it continue. Thanks to the whole 2inn1 Team for making our stay so memorable for all the right reasons. I would unreservedly recommend the 2inn1 and we will be going back very soon.

Room Tip: We stayed in the Suite and it was perfect for our needs. A private pation , a longe area and seperat...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mick-Paula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 October 2011

I think this was the first time we have booked a place purely because of the reviews on tripadvisor. It was part curiosity - can it really be as good as people say? Well, it is. In fact, despite the high expectations created by tripadvisor reviews, I think our expectations were surpassed. Why? Simpler said than done - great service. Steffi should be renamed steffi.com such is her ability to immediately serve up helpful and practical advice on which restaurant to go to, which route to take, when to start, what clothes to take, the best wineries to stop off at etc etc. All members of the team from Mr Eric to Klaus, Steffi and Claire create a great sense of wellbeing. There is just a wonderful feeling of harmony about this place, a singleness of purpose to help and enhance the guest's experience.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank blah1025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 2Inn1 Kensington

Property: 2Inn1 Kensington
Address: 21 Kensington Crescent | Oranjezicht / Gardens, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Romantic Hotel in Cape Town Central
#1 Luxury Hotel in Cape Town Central
#22 Family Hotel in Cape Town Central
#23 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — 2Inn1 Kensington 4*
Number of rooms: 9
Official Description (provided by the hotel):
2inn1 Kensington is flanked by the imposing slopes of Table Mountain and Lion's Head. It combines an authentically, stylishly remodeled Victorian house and a modern designed bungalow set in a beautiful tranquil garden. The pool area has sunbathed terraces offering magnificent views. The luxury rooms are equipped with every possible comfort. ... more   less 
Also Known As:
2inn1 Kensington Hotel Cape Town Central
2Inn1 Kensington Cape Town, South Africa

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