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2Inn1 Kensington
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Reviews (779)
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All reviewslocal mobile phonesundowner drinkstable mountainour honeymoonheated floorslion's headstay in cape townrestaurant reservationsunderfloor heatingthe entire staffsouth africaother guestscoffee machineboutique hotelthought of everythinghelped us planevery member of staff
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345 - 350 of 779 reviews
Reviewed 25 September 2012

We stayed for 6 nights in Sep 2012. Everything was perfect. Impeccable service, great location, delicious breakfast and charming facilities. Steffi, Claire, and Klaus think of everything to make life easier for guests. Helped us rent a car, book restaurants and gave us great tips about Cape Town. They even gave us a cell phone so we could call a taxi anytime when we were out or call the hotel if we needed to.We were in a front room on the ground floor with no view, but very comfortable. It is a very very special place to stay.

  • Stayed: September 2012, travelled with friends
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Thank Gisela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2012

We stayed for 5 nights in Feb 2012, my review is slightly overdue! Cape Town is a wonderful place to visit but staying here certainly helped to make our visit even more special. Steffi, Clare and Klaus work so hard to ensure you have everything you could possibly want or need - they gave us some great restaurant recommendations and booked them for us. Also booked table mountain tickets for us. When we said we were keen to try parasailing from Lion's Head, Steffi was on the phone to the parasailing company every morning checking the weather conditions to see if we could go. We had tried to reserve a table at Test Kitchen, and were told there was a 2 month waiting list. Steffi gave up her own 8pm reservation for us on Valentine's day. We were very touched by that, and won't ever forget it!
We have lots of places in the world we would like to visit, but Cape Town is top of the list for a repeat visit - we have recommended 2inn1 to all family and friends and will 100% stay here if we do return.

Room Tip: Next time we will request a room in the upper floors of main house - for views, balconies and slightly more light than the pool-side rooms.
  • Stayed: February 2012, travelled as a couple
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Thank Catc000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2012

My husband and I stayed here with another couple for 3 nights in August, and it was absolutely beyond our wildest expectations. NEVER have we ever experienced the service provided by Steffi, Claire and the rest of the staff. They answered all our questions, made wonderful suggestions on things to do and places to go, and then made all the reservations for us! We would recommend this lovely place to anyone. Great location, great facility, fabulous staff, wonderful food, hot tub, I could go on and on.

  • Stayed: August 2012, travelled as a couple
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Thank Shelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2012

There's no point in repeating all the good things about 2inn1 that all the previous reviewers have said except to say: Yes, it's all true! We spent 5 lovely days at 2inn1 and now we know what it's like to have top notch personal assistants. Because that's how Steffi and Claire, as well as the rest of the staff and the owners, function. They tackle all problems with gusto - small or big. Some personal examples: when the Robben Island ferry cancelled our long held reservation, Claire immediately swung into action and got us a new reservation - for that very morning! When I had a problem with my half of the mattress, Klaus and Steffi immediately tore the bed apart and inserted another duvet underneath and worked some other kind of magic. When there was a taxi mix-up around the time we had a dinner reservation, Klaus insisted on driving us himself to the restaurant.

What we especially liked about all the staff was that although they were always professional in manner, they were also casual, warm, and approachable. There is nothing snooty about them.

We chose 2inn1 based on trip advisor reviews. Now that we've stayed there, we would never consider staying anywhere else in Capetown. In fact, we only wish we lived a lot closer so we could visit more often.

  • Stayed: September 2012, travelled as a couple
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1  Thank mid214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2012

This was one of the very rare decisions, when I decided not to take a Hilton Hotel (like I normally do), but to look onto tripadvisor's home page and to take No 1 suggestion. Even the email traffic all around reservation was quick, informative and helpful, I ordered a room, and they asked me soon afterwards if they should arrange anything (like airport transportation, some events as table mountain eg) advance for , just to avoid any bad surprises in long queues etc. The welcome was friendly, honest, attentive and very personal, never had a welcome like this We were brought to our room, that really was perfect equipped, absolutely clean. Everything is designed in a lovely and authenthic regional manner. The breakfast leaves you without any additional wishes, you might get really everything you would decide, brought to you by the owners themselves (who are always present as well as Steffi and Claire, the managers). You can always ask everybody, and they will assist you immidiately. The suggestions for trips and restaurants are always top, and just when you decided to go there they will make the booking or reservation for you without any further notice. Nearly the whole staff ist there from the early beginning, which gives a strange idea of the overall atmosphere. The place is safe, even you might not need him, but the guard is on duty every night. Do I really have anything to complain for? No, perhaps 1 thing they could improve for me in future: an additional hook in the bathroom for my toiletry kit,. Coming back in future? Definitely, and I truly hope that they will have a room for me, because 2inn1 deserves being No 1 in Cape Town!

Stayed: September 2012, travelled as a couple
3  Thank Mchenchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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