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“Excellent value for money” 4 of 5 bubbles
Review of FlatRock Suites

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FlatRock Suites
Helsinki, Finland
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent value for money”
4 of 5 bubbles Reviewed 17 December 2013

Stayed here three nights on our way to the Antarctica. The apartment was spacious for three and well equipped. Location just off Longstreet is perfect and the noice fron the street does not bother you here. Raymond did everything to make us feel at home. What a great guy!

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Timo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 reviews from our community

Traveller rating
    49
    47
    20
    6
    1
See reviews for
37
35
4
10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Amstedam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 November 2013

Very satisfied with the rented apartment. This was our second time and still very satisfied .. Apartment is clean and a nice view. What we did miss was the cola, water and beer normally always been supplemented by cleaners..

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank ACruz60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renier S, Manager at FlatRock Suites, responded to this review, 13 November 2013
Dear Alexis

Thank you for your continued support by being staying again at Flatrock Suites.

Also would like to thank you for your positive feedback. This is always good to see that we do our job properly and keeping guests happy with all their expectations.

Please accept my apologies for not having the minibar in your apartment but please note that we still do provide the minibar with water,coca cola and beer.

Regrettably the housekeepers somehow missed to stock your apartment with the beverages. I do really apologize and have spoken to the relevant staff to make sure they understand need to check the minibar everyday and replace the beverages which was used by the guests. We do hope to see you soon at Flatrock Suites in future.

Kind regards

Renier Snyman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

Very nice place located just off Long street. Quite well setup inside with many upmarket features. Excellent staff and good security. Many restaurants, bars and pubs in the area and its a short walk to the waterfront shopping and tourist areas. Fantastic view of Table mountain. I would definitely stay again.
P.s
I didn't have any issues with noise, even over the weekend.

Room Tip: I stayed in 505. It does not overlook Long st so that may be why it was quiet.
See more room tips
  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JackDarwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
1 review
5 of 5 bubbles Reviewed 4 October 2013

A very good experience. Parking was organised when I arrived. The staff (Andile) was very helpful and professional. You might consider to change the plug on the one hair drier to a three prong. Please leave instructions on how to operate the safe at the safe. I made a mistake but Andile assisted.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Helena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renier S, Manager at FlatRock Suites, responded to this review, 7 November 2013
Dear Helena B

Thank you so much for your feedback on your stay at Flatrock Suites. We do value all the feed back we get. I have instructed the staff to ensure that all safes have instructions on how to operate it and that it is place next to the safe in clear view to enable the guests to view it while operationg the safe. Also a very good suggestion that we change at least one of the hairdryers to have a three prong plug. So hopefully when you do stay with us again it will be more comfortable. Thank you for staying at Flatrock Suites.

Kind regards

Renier Snyman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
4 of 5 bubbles Reviewed 30 September 2013

I really loved the place its as beautiful as it looks on the pictures. Very clean, I had forgotten my jacket and the staff called me to inform me I was really impressed. It was cold though, the floor heating seemed not to work properly.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Valeria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lamberts Bay, South Africa
1 review
5 of 5 bubbles Reviewed 18 September 2013

Not the first time we stay over………so it must be very good!

Service - Excellent
Rooms - Tasteful, modern, everything works……..neat and clean
Location - Best of all walking distance to restaurants etc.
View - Balcony with a mountain view and the old buildings of Cape Town

Will I and have I recommended Flatrock: YES to all my friends, family and guests!

Thank you for one of that wow moments!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Elsa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh
1 review
3 of 5 bubbles Reviewed 5 September 2013

Well equipped and furnished apartments with a lovely view and excellent service and staff. Clean and comfortable. Unfortunately it is situated above an extremely noisy nightclub and even though we were on the 7th floor, the din made our stay almost unbearable. Not recommended for families or older couples.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about FlatRock Suites

Property: FlatRock Suites
Address: Flatrock | 8 Buiten Street, Cape Town Central 8000, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Hotel Style:
Ranked #37 of 130 Speciality Lodging in Cape Town Central
Price Range (Based on Average Rates): £
Hotel Class:4 star — FlatRock Suites 4*
Number of rooms: 8
Official Description (provided by the hotel):
The spectacularly beautiful city of Cape Town, in Southern Africa, is home to FlatRock Suites. Here, just off Long Street – the street that never sleeps – you’ll find this unique combination of luxury apartments… serviced in hotel style.FlatRock Suites provides you with the privacy and independence of apartmentliving combined with many of the services that you would expect from a top-class hotel… including changes of linen, daily service, concierge, reception and more.It’s known as an “Aparthotel” with each suite comfortably furnished, fully equipped but so much more spacious and comfortable than a hotel room would be. All of which combines to make excellent budgeting sense… for holidays or lifestyle living.The location, at the top end of the town, was chosen specifically because it has one of the most soughtafter views in the world… a close-up of the breathtaking Table Mountain. ... more   less 
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Also Known As:
FlatRock Suites Cape Town, South Africa

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