We did the 16 Day Grand Tour booked via Travelbag in the UK. The tour is supplied by Ilios and was small group style which suited me as I was travelling with my father. There were 12 in our group, 8 from UK and 4 Aussies. A wide age range too from early 30s to a sprightly 89. We had excellent service from Ilios and had a marvellous time. We had Nelson and Alfred as our team in the north and Zelda with Ashley in the southern section. All were very good and Zelda was outstanding and went out of her way to make sure everyone had a great time.
The hotels were all good with an average 4 star rating. All the included meals were great too. Some of our group found the more commercial tourist activities ( e.g Birds of Eden, Elephant Encounters, Swazi Cultural "village" ) not to our taste but overall the positives outweighed the negatives.
This style of travel allows you to sit back and cover a huge area in an efficient way with no stress. There is a very good balance in this trip between urban and rural, wildlife and culture and I learnt a great deal about South Africa and its people. A point to note is that there is an offer to add on a trip to Robben Island on the last day subject to available tickets and the weather.More