We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent customer service”
Review of Steenberg Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Steenberg Hotel
Ranked #2 of 5 Hotels in Constantia
Certificate of Excellence
Melbourne, Australia
2 reviews
“Excellent customer service”
Reviewed 11 July 2014

Fantastic stay at your hotel for a week. Staff very helpful and went out of their way assist me with arranging transport, internet assistance/research and messages from Australia. The staff were helpful but not intrusive and were proactive in offering suggestions in relation to my itinerary and transport. All staff appeared to work as a team and their enthusiasm made me as a feel at home. I appreciated the offer of a room up grade which was excellent. The suggestions as to where to dine and transport to and from the restaurant was appreciated but one could not go wrong eating at the hotel, the food and service were excellent.
Thanks to the Steenberg Team I will be back next year.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
Thank Rossco T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

480 reviews from our community

Traveller rating
    419
    42
    13
    3
    3
See reviews for
64
290
16
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Cape Town
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014 via mobile

We checked into the hotel on the 15th June 2014, we were welcomed by Natalie & Bronwyn. They made us feel warm and fuzzy. Room 20 is an absolute beautiful room, spacious with a large bathroom, we had mountain facing views, glorious to say the least. The estate is beautiful, with tranquil surroundings, I can live here forever, we both sleep like babies, the only negative is that we had to check out the next day....absolute heaven on earth at Steenberg Estate.......

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Eddie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 June 2014

Fantastic hotel, excellent attention to detail and the setting is incredible.

Rooms are quiet, spacious, comfortable, well laid out and host every amenity that one would expect in a 5* property. The staff that we interacted with were warm, hospitable and charming.

Although we only stayed for one night, we felt incredibly relaxed and refreshed when leaving the hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BrendanBoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NE US
Level Contributor
553 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed 7 June 2014

We had a Premier Room which was of a nice size and had a nice outdoor seating area as well. The bathroom was huge, but open to the entire room (toilet was separate though). The room was well kept. We had no problems getting taken to Cape Town one day and transfers to/from local dinners were also included and a big bonus. The staff were super friendly and attentive. Breakfast was excellent. In fact we ate dinner here two nights. We were also able to walk the grounds and have a nice stroll over to their wine tasting area. We would stay here again.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hattiesburg, Mississippi
Level Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 June 2014

We were passing through and had only one night to spend here. How we wished we'd had more time! The property is simply stunning. Our room was in the main lodge, and it was quite comfortable and quiet. They kept the wine tasting room open a bit late to accommodate us--very nice!--and the wines (esp. the Magna Carta) were wonderful. We topped off the evening with a fabulous meal at their restaurant Catarina's. Excellent service all around!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank daisygirl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 June 2014

We stayed at Steenberg for a wedding. Steenberg was also our first stop in South Africa on our first trip to South Africa ever. It could not have been a better welcome. From gorgeous grounds to incredibly helpful and friendly staff, this is an excellent place to stay and unwind. We started with a lovely lunch (with house wine) at the pool on a lazy early fall day and had it not been for other activities we might have never left the property. Unfortunately the secret is out and their tasting room and restaurant up the hill towards the top of the property becomes very crowded on weekends as we found out on our last day - shame on me for not planning better. I only wish their wines would be more accessible in the US.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewYorkNYC10003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, Hotel Manager at Steenberg Hotel, responded to this review, 5 June 2014
Great to read your time at Steenberg was special. I am pleased to advise we have recently collaberated with Cape Ardor who ditributes our wines in the USA. Please find this available on
www.cape-ardor.com. Alternativley you can order through our Cellar Door and Wine Sales Manager.Chantelle Johansson, her contact details are chantelle@steenbrg.co.za.

Till your return.

Catherine Schulze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
279 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 25 May 2014 via mobile

Disappointing experience at the spa. Place is small and outdated. Changing rooms are tiny with only one male and one female shower so if you visit as two girl friends together you have to shower in turns or one will have to use the male shower provided there is no male guest in the spa at that time. Female shower drain needs a clean (half the changing room got flooded). The place is not light; it lacks fresh air and because it is old it does not look super clean. Treatment was nice but cheesy love songs did not do a great job at relaxing. Would have preferred some zen notes. Did not like the smell of the oil used and when I asked what was in there I was told a "house mix" without anymore details. Service was not very professional, and this is what was the most disappointing aspect of our experience. Staff was young, not polite and not discrete. There was no one at reception when we arrived. We got by passed by other customer at check in as staff handled everyone as a group instead of individuals. Interaction was not smooth throughout. At the end of the treatment we were asked to leave the room quickly as other customers were booked after us. Staff kept on coming in and out of changing room when we were getting ready. Overall not a unforgettable experience and very likely my last visit to this spa.

  • Stayed May 2014
    • Location
    • Cleanliness
Helpful?
2 Thank VBNR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine S, Hotel Manager at Steenberg Hotel, responded to this review, 3 June 2014
Dear Valentine

I was sorry to read about your disappointing experience at Steenberg. We work closely with both the Spa and Catharina’s and all strive to deliver great service and create an exceptional guest experience, I am so sorry that was not your experience during your visit.

We would like to invite you and your friend to return to Steenberg and experience our true hospitality. Please contact me so that I can arrange a wonderful lunch or dinner for you at Catharina’s.

Best regards
Catherine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Constantia
The Cellars-Hohenort
#5 of 5 in Constantia
4.5 of 5 bubbles 400 reviews
Cape Grace
#7 of 109 in Cape Town Central
5.0 of 5 bubbles 1,973 reviews
Vineyard Hotel
#2 of 3 in Newlands
4.5 of 5 bubbles 1,275 reviews
Show Prices
Show Prices
Show Prices
City Bowl
Belmond Mount Nelson Hotel
Belmond Mount Nelson Hotel
#10 of 109 in Cape Town Central
5.0 of 5 bubbles 1,516 reviews
The Last Word Constantia
#3 of 5 in Constantia
5.0 of 5 bubbles 179 reviews
Show Prices
Show Prices
Show Prices

Been to Steenberg Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Steenberg Hotel

Property: Steenberg Hotel
Address: Tokai Road | Steenberg Estate, Constantia 7945, South Africa
Region: South Africa > Western Cape > Cape Town > Constantia
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Constantia
#1 Romantic Hotel in Constantia
#2 Luxury Hotel in Constantia
#2 Business Hotel in Constantia
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Steenberg Hotel 5*
Number of rooms: 24
Official Description (provided by the hotel):
This luxury hotel surrounded by vineyards nestles at the foot of the magnificent Stone Mountain. Here the elegance & tradition of the 17th century blend harmoniously with the luxuries and conveniences of our modern age. A Championship golf course, an award winning Winery, Catharina’s Restaurant and Steenberg Spa complete the serene picture of this 24-bedroom Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Ebookers, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, HotelQuickly and Hotel.de so you can book your Steenberg Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steenberg Hotel Cape Town
Steenberg Hotel Constantia, Cape Town, South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing