I have now been to the Alphen Hotel on several occations, and am getting the impression that they do not know what they are doing. The service is apallingly bad, the place is not clean as ther is cobwebs every where and clearly no supervision of any kind. On two occations I was there with guests for lunch, and on both you could not get a waiter, when you finally get one you wait for ever for your order, the food is always cold, nobody comes around to see if everything is in order. The restaurants are not clean the toilets are dirty. One would expect that when you have a hotel of this calliber that the Gm or his deputy would be on the floor to ensure that everything runs smoothly. It is very obvious that very little attention is given to the housekeeping, judging by the cleanliness of the hotel.
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