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George Lodge International
Jhb
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Thank you”
4 of 5 bubbles Reviewed 2 April 2013

The ladies were brilliant! Always happy, willing and available to assist; no matter the time nor task. From booking in our delegates, to a well-placed conference room to extra fans in the sleeping area, they were impeccable… Thank you very much. I will definitely recommend this place to everyone coming this side.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank TumeloM_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
    58
    45
    24
    8
    6
See reviews for
28
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74
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Pretoria, South Africa
1 review
4 of 5 bubbles Reviewed 27 March 2013

The service of George Lodge's staff and their friendliness is of the best I've received.
The Lodge is very central situated with all the major restaurants at walking distance.

Keep it up - I'm sure I'll see you soon again....

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Marius L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermanus, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 March 2013

Very accommodating by letting us use their kitchen facilities and their fridges. Supplied our alcohol requirements at cost. Would have liked a fridge in the rooms though. Ice is a problem at night when you are around the pool and the kitchen is locked.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Raymond C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reinette M, Owner at George Lodge International, responded to this review, 4 March 2013
Dear Raymond

Thank you very much for your review and it was only a pleasure having you guys here.

I would just like to clarify the matter of the fridges. Our rooms are split up in the following categories - Standard, Family and Self Catering rooms. The family and self catering units do have mini fridges and off course is a little bit more expensive than the standard rooms as they have the facility of the fridge and the rooms are a bit bigger.

Furthermore when we do a group booking, we do give a discount on the rates, which we have done in your case, so we first fill up the standard rooms and if there is not enough standard rooms available for the group we also source out the family and self catering rooms to the group at the same discounted rate.

I hope this gives a bit more clarity on the subject and we look forward on having you guys at our lodge again.

Kind Regards
Reinette
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeuwarden
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 5 January 2012

Even though George lodge is fairly easy to find and the reception staff was decent ,this does not make up for the terrible night we had here. Especially since we paid quite a high price for staying here.

Also reading trough the other reviews the comments from the hotel staff as a reply are extremely unprofessional denial is not just a river in Egypt. Admitting your mistakes is the first step towards improvement.

Like previous reviewers already mentioned the mattresses feel like granite and are extremely uncomfortable. The bed was too short as well and there is no way that taller people can sleep in that bed. The room smelled very weird like the previous guest had left a personal aroma in the room.Or as my wife stated it "Is this the room or the fitness centre?"

The rooms themselves felt very dark and uncomfortable and the mirrors everywhere made it even stranger (mirrors in front of the master bed is very bad in Feng shui)

After our 6 hour long travel from Houtbay to George we wanted to take a swim. When we saw the swimming pool we passed immediately it's so disgusting and if the tourism grading council would visit this day I think the lodge would receive a formal warning. We could not see the bottom of the swimming pool it was filled with sand,stones and bugs. (photos will be added later on)

Also the gardens in front of the rooms were filled with trash (paper/plastic and even a half eaten orange was in the bushes lovely but we prefer a real garden over a landfill)

The breakfast did not taste nice at all and the service offered during the breakfast was cold and unfriendly. One of our group asked for some extra bacon and the lady looked at us like it was unheard of to ask for such a thing.

When we left no one asked us if we enjoyed our stay on our way home we received an SMS to give our opinion about George lodge international, we can give it in one simple word that pretty much sums it all up:

AVOID

Room Tip: Do not choose any room is the best tip
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_dude_1984_Kees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at George Lodge International, responded to this review, 2 July 2012
Dear Guests

It give us great pleasure in sharing the latest upgrades at the George Lodge to you. With reference to the complaints about our beds we have now equipped all our beds with slumber pads, which ensures that the bed is soft and comfortable with the option of removing that for guests who prefer a harder mattress. Furthermore we have revamped our whole breakfast area and conference centre have added some delicious dishes to our already scrumptious menu.

We have also enhanced our security and for the peace of mind of our clients have surrounded our parking area with palisades as well as electric fencing.

We now also have a lovely bon fireplace at our swimming pool where you can enjoy the ambiance of the cool winter evenings.

We look forward in having you back as guests to enjoy all the new additions at our Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ware, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 29 August 2011

On arrival, all looked neat and tidy. However we soon realised a few issues, first of all how uncomfortable the beds were and then our window did not shut. In fairness, they moved us to another room. The rooms were neatly decorated however when switching on our heater, the TV then switched off! This provided some amusement until realising that it was too cold not to have the heater on. The bathrooms could do with some heating too and maybe a bit of redecorating.
Breakfast was OK however served by a unwelcoming lady.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TSP2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReinetteM, Owner at George Lodge International, responded to this review, 31 August 2011
We refer to our previous correspondence and reiterate that the beds conform to the requirements as stipulate by the South African Tourism Grading Coundil. We find the scenariou with the TV and heater quiet funny, on inspection we found the the two run on seperate wall plugs and try as we may were unable to duplicate the actions as described, myth busted. We apologise for the windown not being able to close. We found that a screw was missing and have replaced it.

With regards to the heating of the bathrooms, we are only a 3 star graded establishment, this is usually reserved for five star and higher graded establishments. (heated bathrooms)

We have attended to the staff issue regarding there unfriendliness as perceived by your group (previous review part of same group). As u know the morning at breakfast there was a "private birthday party " for one of the gentleman in your group and we did not want to intrude on your privateness furthermore, I was chatting to you in reception about your wedding and where you guys are from etc.
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UK
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 15 August 2011

This was the most expensive hotel of our holiday and the worst by far. The pick up from the airport at George was the only good thing about this place. The beds were so hard the mattress had no give in at all. The rooms were freezing and the heater was an old thing which when turned on lit up the whole room. There were curly hairs in the bed and the whole room and bathroom was grubby and dated. The bathroom door was old and rusty and the cold tap feel off in the bath. The breakfast was OK but the lady who served looked so miserable. The reception could not find a record of our deposit and they asked us to produce proof of the payment, lucky we had printed it off. No one asked us if we had a nice stay, they did not care at all. I would never go again.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank jempyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReinetteM, Owner at George Lodge International, responded to this review, 24 August 2011
In reply to the review we have noted the contents thereof and reply as follows. We have once again just had our establishment graded by the South African Tourism Grading council who have found our establishment within the three star grading.

Our mattresses are of the best quality and are accepted as the norm for 3 to 4 star graded establishemnt. The heater supplied is fo the standard 2 bar heater which is more than adequate for the size of the room. Due to the design of the unit is will automatically light up the room to some extent. (extra bedding is supplied in the cupboard, each bed has a blanket, duvet and through as well as extra blanket supplied in the cupboard - also bearing in mind we are in the middle of winter now)

We apologize for any curly hairs found in the bed, if any, our linen is washed and ironed on a daily basis. Our bathroom has been passed by the Tourism Coundil and meets with 3 str grading requirements.

With regards to the record of proof of deposit. The guest booked through nightsbridge booking system and their wording states that we are to obtain the guests permission to debit their credit card for the deposit, we did not take off any deposit from the client's credit card. The guest did not agree with this as he was under the impression that we did take the deposit, we asked him for proof of that which he could not provide as he was from the UK. We agreed when het got back home to England he would check and advise, we therefor only charged him the balance of the booking in the meantime. To date we have not received the deposit nor heard anything from the guest.

The guests was a group of 8 - 10 people and we have not heard any negative comments from the others. In fact some of the party, bride and groom were in reception the following morning talking with management and staff whilst the deposit problem was being sorted out.

On inspection of the room after departing of the guest it was found that the mattress had been SOILED either by the guest or child. It was wet right thru to the base of the mattress, we pressume it was urine. This was not brought to our attention by the guest, but was discovered by our cleaners on departure of the guest.

We thank you.
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Pretoria
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 August 2010

the Lodge is soo beautiful, located just outside the perimeters of town for peace and quiet but within walking distance to the Town and Tourism centre. will most definitely recoomend it to friends and family.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Arlaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about George Lodge International

Property: George Lodge International
Address: 86 Davidson Road, George 6529, South Africa
Region: South Africa > Western Cape > George
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 29 Speciality Lodging in George
Price Range (Based on Average Rates): £
Hotel Class:3 star — George Lodge International 3*
Number of rooms: 22
Official Description (provided by the hotel):
Lenie Stander and Reinette Marais form the mother-daughter team behind the success and allure of George Lodge International. With many combined years of experience within the hospitality industry, we appreciate the individual requirements of each guest – and go out of our way to reach and exceed your requirements and needs. Our personal and intimate knowledge of the area, along with our experience in managing wonderful weddings, fabulous functions and successful conferences, allows us to tailor-make your stay. While George Lodge International is a family run establishment and visitors may expect all the comforts of home, our professional team adheres to the highest of standards. This combination ensures that your stay will not only be exactly what you needed and expected, but so much more. We offer a truly value for money experience with 22 en suite rooms, a swimming pool and braai area, cooked breakfasts, packages for tour groups and complimentary WiFi connectivity. Our conference centre also offers wireless access to the Internet with various rooms available that would suit the specific needs of every corporate group – regardless of the size of the group. All Rooms are equipped with fridges, some have microwaves as well. DSTV - each room own decoder with 50 channels to view. Free wifi in all areas of the lodge. Communal lounge for relaxation and designated information area with information packs and brochures of all the areas in the Garden Route. For corporate traveller, we offer business services ie: copying, laminating, faxing, book binding etc. Airtime and Data purchasing for all the networks also available at reception. For convenience the following items are available to purchase from reception. Braai wood, Charcoal, Blitz, Sunscreen, Milk and Bottled Water. ... more   less 
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