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“George Lodge International”

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George Lodge International
Certificate of Excellence
Reviewed 21 April 2014

Paid too much for the quality we received. Not prepared to help us with early breakfast. Inside of rooms need urgent redo. Will never stay here again. Very central in George. Reception lady was very inviting.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
Thank Ina-marie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reinette M, Owner at George Lodge International, responded to this reviewResponded 13 May 2014

Dear Guest
I refer to your comments and were frankly shocked by your statement "paid too much for quality received and urgent redo of the rooms." The room has new hospitality white sheeting, new headrboards, new bedlamps, new carpet, so I was not sure what your comment meant. I inboxed you to discuss it and phoned you and left a message, but to both did not get a reply from you.
We like to discuss complaints if any, from our guests personally to understand the problem, but in your case you were clearly not interested in doing so.
As far as your request for breakfast is concern, once again i did not have the opportunity to discuss it with you so I can only comment on normal procedure. Our breakfast hours are from 07h00 to 09h00 in the morning, however our staff arrives at about 06h30 to start the preparation of the ingredients. If however one client wants breakfast earlier than that, we feel it is a bit unfair to expect our staff, who travels by taxi to come in earlier than that for one person only, so to make up for that we offer to make the guest a breakfast pack for takeaway. Unfortunately in your case, i am unaware of the conversation that transpired regarding the breakfast and would have loved to discuss it with you to clear the matter.

However I hope in future we can discuss it and that you will visit our Lodge again.

Kind Regards
Owner

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116 - 122 of 159 reviews

Reviewed 10 April 2014

1. We had no reservation, however when I called the receptionist(Shani) was excellent in explaining to us the rate, the type of room available and she even assisted us with directions as we are not familiar with the area.

2. For summer aircon would be great instead of having a fan in the room, no problem with the fan but aircon is always welcome :-)

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Andrea L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reinette M, Owner at George Lodge International, responded to this reviewResponded 13 May 2014

Dear Guest

This is what we love to hear and thank you for sharing that, I am sorry that we did not have air conditioner's, but we would look into the matter and see how cost effective it would be for us.

We hope that you would visit our Lodge again in the near future.

Kind Regards
Owner

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Reviewed 4 April 2014

I found my stay at your facility very enjoyable. The professionalism and friendliness of staff, cleanlines exceeded expectations. George Lodge International will definitely my choice of accommodation in future.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with this hotel
Thank abraham18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reinette M, Owner at George Lodge International, responded to this reviewResponded 13 May 2014

Dear Guest

Thank you in taking the time to write this review, we are so glad you enjoyed your experience at the George Lodge and we trust that we will see you again in the near future.

Kind Regards
Owner

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Reviewed 13 March 2014

excellent service and nice stay, nice breakfast, it's situated at my favourite nice place I have no words, nice people around, excellent service and overall a place to be. I want to relocate there soon

  • Stayed: March 2014, travelled on business
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Review collected in partnership with this hotel
Thank Lusanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reinette M, Owner at George Lodge International, responded to this reviewResponded 13 May 2014

Dear Guest

We can just see from your review you had a great time staying at our Lodge and we are so glad we can be part of this great memory you have of us.

Please visit us again in the future, we would love to hear from you.
Kind regards
Owner

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Reviewed 5 March 2014

I would stay again on my next trip as long as I have a propper shower... room 22 does not have one. please advise if the other rooms have a propper shower and not just a hand held one in the bath? otherwise it was good.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with this hotel
Thank Brett V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reinette M, Owner at George Lodge International, responded to this reviewResponded 13 May 2014

Dear Guest

Thank you for taking the time to write the review and informing us of the shower situation, however we would like to point out that we have 11 rooms with showers only and 11 rooms with baths and shower in the bath. To make sure in future you do get one of the rooms with a shower, please indicate this when you make your reservation and we will make sure you get the correct room according to your specifications.

Kind Regards
Owner

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Reviewed 5 March 2014

I've stayed in many different places in George & George Lodge was by far the best welcome and service orientated accommodation I've had the pleasure to experience. The ladies at reception are brilliant.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with this hotel
Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reinette M, Owner at George Lodge International, responded to this reviewResponded 13 May 2014

Dear Guest

Wow it makes my heart very proud to hear such positive feedback about the Lodge and I will convert this message to my staff. Very glad we could make your stay with us a memorable one and surely not the last one.

Kind Regards
Owner

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Reviewed 18 February 2014

Thanks for the fan! Otherwise my "hot feet" would not have made it :) The location was close to my business meetings and the breakfast was great! All the staff were very friendly except for one grumpy old lady in the breakfast area. But I have stayed there before and am very happy!


  • Stayed: February 2014, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Angelique M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about George Lodge International

Address: 86 Davidson Road, George 6529, South Africa
Region: South Africa > Western Cape > George
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 30 Speciality Lodging in George
Price Range: £53 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — George Lodge International 3*
Number of rooms: 22
Official Description (provided by the hotel):
Lenie Stander and Reinette Marais form the mother-daughter team behind the success and allure of George Lodge International. With many combined years of experience within the hospitality industry, we appreciate the individual requirements of each guest – and go out of our way to reach and exceed your requirements and needs. Our personal and intimate knowledge of the area, along with our experience in managing wonderful weddings, fabulous functions and successful conferences, allows us to tailor-make your stay. While George Lodge International is a family run establishment and visitors may expect all the comforts of home, our professional team adheres to the highest of standards. This combination ensures that your stay will not only be exactly what you needed and expected, but so much more. We offer a truly value for money experience with 22 en suite rooms, a swimming pool and braai area, cooked breakfasts, packages for tour groups and complimentary WiFi connectivity. Our conference centre also offers wireless access to the Internet with various rooms available that would suit the specific needs of every corporate group – regardless of the size of the group. All Rooms are equipped with fridges, some have microwaves as well. DSTV - each room own decoder with 50 channels to view. Free wifi in all areas of the lodge. Communal lounge for relaxation and designated information area with information packs and brochures of all the areas in the Garden Route. For corporate traveller, we offer business services ie: copying, laminating, faxing, book binding etc. Airtime and Data purchasing for all the networks also available at reception. For convenience the following items are available to purchase from reception. Braai wood, Charcoal, Blitz, Sunscreen, Milk and Bottled Water. ... more   less 
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