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“Birthday extravaganza!”

Waterside Grill &Bar
Ranked #77 of 116 Restaurants in George
Cuisines: Seafood, Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 27 February 2014

Great food, friendly staff and a lovely birthday cake surprise and the staff sang happy birthday beautifully and the location is gorgeous, felt like we were back in the UAE at one of those gorgeous hotels!

1  Thank Buyse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OubaaiHyatt, General Manager at Waterside Grill &Bar, responded to this reviewResponded 12 March 2014

Dear Buyse
Thank you for sharing your wonderful feedback on TripAdvisor and we are thrilled you enjoyed your birthday bash in Waterside Grill!
Kind regards,
Jaco le Roux
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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62 - 66 of 97 reviews

Reviewed 19 February 2014

Very good food, nice location. Fresh and good quality. Nice people We liked it to had dinner there and we were 2 times there for dinner. you have to reservate

Thank Dina870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OubaaiHyatt, General Manager at Waterside Grill &Bar, responded to this reviewResponded 12 March 2014

Dear Dina870
Thank you for sharing your positive comments on TripAdvisor. We hope you will visit us again soon!
Kind regards,
Jaco le Roux
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

I had a fantastic meal at this restaurant thanks to our hospitable server Troy.....the whole experience was so enjoyable and it goes to show that customer service is so important for the overall experience of eating out.

    • Value
    • Atmosphere
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    • Food
Thank DKB A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OubaaiHyatt, General Manager at Waterside Grill &Bar, responded to this reviewResponded 8 January 2014

Dear DKB A
We are delighted you enjoyed your experience in our Waterside Restaurant and thank you for sharing your feedback on TripAdvisor!
Kind regards,
Jaco le Roux
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

What started off as a wonderful experience, soon turned into disappointment when we were presented by the most expensive item on the menu - the lobster. It was basically two spoons of meat, barely enough to satisfy the hunger of a small baby. When taking it up with the manager three times, he just scoffed us off and said that he took it up with the chef (it isn't the chef's fault) and left it there. Totally unprofessional and unexpected from a restaurant of this caliber. Had to order an extra plate of sushi because of that. Other than that, everything else was top notch and we still had a lovely evening. Great ambience and interior.

This place is definitely aimed at tourists as the prices are a bit inflated.

Thank Francellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OubaaiHyatt, General Manager at Waterside Grill &Bar, responded to this reviewResponded 2 January 2014

Dear Francellie
We are pleased to receive your positive responses, as well as the disappointments you experienced.
Please accept our apologies for the inconsistencies you experienced. It is only through detailed feedback like your own that we are able to measure and improve our performance and services.
Thank you again for your comments.
Kind regards,
Jaco le Roux
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013

I am absolutely blown away with my recent experience at this jewel in the Garden Route.I seriously can't get enough of Good. You might think it's a little pompous to be titled after such an adjective before even trying the food, but they do live up to their name.

My mouth watered when I got the menu, and they definitely lived up to every expectation, in actual fact exceeded every expectation!

The waitstaff are observant and considerate, yet not in-your-face-annoying. UGHHHH I wish there was a Good in Cape Town. Actually maybe it's better as a treat. Reassuring myself that this food and service of this standard should probably only be reserved for trips to Garden Route. Well done to management and staff, you understand the need and expectation of a dining customer in every attention to detail, thank you!

    • Value
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    • Service
    • Food
Thank boystarblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OubaaiHyatt, General Manager at Waterside Grill &Bar, responded to this reviewResponded 2 January 2014

Dear boystarblue
Thank you for sharing your positive feedback on TripAdvisor! We are thrilled with your positive comments and hope to welcome you back to the Resort again soon!
Kind regards,
Jaco le Roux
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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