Positives: 1. The secluded mountain cabins and breautiful views of nature was amazing. Negatives: 1. Extremely dirty carpets 2. Dirty kitchen (dead bugs in the kitchen cabinets and food stains on the counter) 3. Leak in the bathroom and no bath for small kids (although I specified we'd be bringing a 2 year old) 4. Bin in the kitchen had no lid and there we had to ask someone where we could place the black bags to be removed and for a replacement black bag. 5. Management continuously bad mouthed the owner 6. Website clearly indicates no cash to be given so we paid via EFT and balance via credit card on arrival. After payment was made we were asked for a R200 key deposit which would be refunded within 2 weeks of vacating the premises. 6 weeks later I'm still in heated debate with management to have the key deposit refunded. I apparently need to wait until the manager (Marty) had time to go to the bank to deposit my key deposit and on top of that I'm expected to carry the cash deposit fee on this transaction! 7. Management (Marty) came onto our private balcony via a locked door while we were on the premises to remove some deck furntire we had - as she described to the new arrivals - taken from their cabin. Fact is, this was on our deck when we arrived - leading me...More
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