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“Very Disappointed!!” 1 of 5 bubbles
Review of Caledon 23 Country House

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Caledon 23 Country House
Ranked #10 of 59 George B&B and Inns
Certificate of Excellence
Cape Town
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Disappointed!!”
1 of 5 bubbles Reviewed 13 April 2014

We booked at Caledon23 months before. The rooms that we ordered online were not given to us. The lady who welcomed us was rude and unhelpful. We were "told" we should have breakfast before 8am otherwise a cooked breakfast would not be served and we would rather receive a continental breakfast. When we asked for a refund for our breakfast the lady said she didn't have cash on premises-really?! And didn't even make a plan to get some cash before we left, the next day. I will never stay here again, due to the unwelcome, rude and uncompromising hospitality.

  • Stayed April 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Claire R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

Traveller rating
    38
    10
    1
    1
    4
See reviews for
10
13
5
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
East London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 October 2013

There was an air of home away from home about Caledon 23.
Facilities were outstanding, comfy bed, very friendly staff.
I would definitely recommend it to anyone making their way to George. Thanks all!

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Justin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town, Western Cape, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 May 2013

Excellent. 10 out of 10! I stay over at Caledon 23. I have stayed there since they just opened. Very professional staff, great meals and o so tranquil. Allways feel very safe and secure. Have managed to get my staff to also stay there when they are in Garden Route for business and / pleasure.

Room Tip: Rooms at the back ar hidden away very nicely and very private.
See more room tips
  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Henni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 May 2013

My wife and I had the pleasure of staying at Caledon 23 Guest House in George for one night (unfortunately not longer). We were very pleasantly surprised at the quality of the accommodation and welcome from the owners, management and staff. I would certainly recommend Caledon 23 as a cost effective and awesome place to stay. It's on my to-do list again - for longer than one night.........

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 1 May 2013

Touring the land we discover gems of places to stay... running out of time and exhausted we stayed here - reluctantly. Yes they had a room but... it would cost... The lady at the desk made sure the card payment went through... then we got our room. WIFI? yes but it is only for emails not downloads came the reply...Restaurants... recommendations of two rather grim national franchises - Spur and Primi. Breakfast - A very rationed scrambled egg, 2 slender rashers of bacon and a sampler sausage.... very grim.

  • Stayed April 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank AlanJL61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda A, Owner at Caledon 23 Country House, responded to this review, 3 May 2013
Dear Sir, we are truly sorry that you feel your stay with us was not up to standard. We welcome any positive and negative feedback, as this always helps us understand and improve our customer experience and our service. We apologize for the problem with WIFI, this has now been rectified and guests are welcome to use this free service as they please. We are also constantly improving our breakfasts and encourage guests to ask for second or even third helpings, should the first not be sufficient. We would sincerely like to invite you to visit us again and believe that you will find your next stay to be perfect . Once again, thank you for your feedback and we do apologize for any problems.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rustenburg, South Africa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 April 2013

The Caledon 23 guest house in George is a first class establishment. We stayed there during the Easter weekend and discovered a venue to return to. The friendliness of Cathy and her staff, the spacious rooms, cosy dining room and covered outdoor braai, beautiful gardens and close proximity to shops and restaurants all contributed to a wonderful stay despite the cold fronts and the rain!

Room Tip: Rooms at the back are close to the dining room and outdoor braai. Some rooms have baths and showers.
See more room tips
  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank janopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germiston, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 February 2013

I can highly commend Caledon 23 in George. We stayed for 3 night's and had a great, comfortable stay. Cathy and the staff are very friendly and made us feel welcome from the moment we arrived until we left . Definitely worth a stay, whether for leisure or business. The rooms are comfortable and bathrooms modern. We cannot wait to return!

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Corne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Caledon 23 Country House

Property: Caledon 23 Country House
Address: 23 Caledon Street, George 6529, South Africa
Region: South Africa > Western Cape > George
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #10 of 59 B&Bs / Inns in George
Price Range (Based on Average Rates): £
Hotel Class:4 star — Caledon 23 Country House 4*
Number of rooms: 7
Official Description (provided by the hotel):
Nestled at the foot of the beautiful Outeniqua Mountains, in the heart of the Garden Route, lies die new 4 star home-away-from-home Guesthouse, Caledon Country House. Located in the charming residential Camphersdrift neighbourhood, it is within comfortable walking distance to the city centre of George. The individually decorated bedrooms are all stylishisly furnished with a focus on attention to detail. At Caledon Country House we welcome our guests to the ideal retreat for business and/or holiday travel. ... more   less 
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