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Harbour House Hotel
Ranked #8 of 11 Hotels in Hermanus
Reviewed 28 October 2013

Stefan K. - Germany: We stayed in a luxury room with a perfect overlook of the bay and the wales. The room was very large equipped with modern furniture and an unexpected kitchenette. The personnell was very friendly and supportively.
We can really recommend this hotel without any constraint.

  • Stayed: October 2013, travelled with family
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Thank Stefan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this reviewResponded 11 November 2013

Dear Stefan K,

On behalf of our team we would like to thank you for taking the time to review your stay with us.
We will be sure to share your comments with our staff. We are most pleased to hear that you have enjoyed your stay with us.

We look forward welcoming you back to Harbour House Hotel

Kind Regards

Mariane Maree

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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578 - 584 of 977 reviews

Reviewed 27 October 2013

We stayed in an appartment rented out by the Harbour house hotel viwing just towards to the habour. We could see the whales just watching out from our bedroom. The rooms wre big and clean. The best thing was the washing machine in the kitchen. I can really recommend to stay there.

  • Stayed: October 2013, travelled with family
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Thank Urs H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this reviewResponded 11 November 2013

Dear Urs H,

Thank you for taking the time to share your recent experience with us. We are glad to hear that you enjoyed your stay with us.

We look forward welcoming you back in the near future.

Kind Regards

Mariane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2013 via mobile

We stayed in a Romantic Room for 2 nights. The room is like no other room I've ever stayed in, open plan so bath in the middle of the room, the bathroom is not closed off either (except the toilet) so it's a personal preference if u like that kind of thing. The hotel has though of everything - robes, slippers, L'Occtiane toiletries and electric heaters for when it gets cold. Great swimming pool but unfort it was too cold for us to use.

Couple of points for improvement:

1. Need to have free wi-fi for hotel guests

2. The safe needs to be in the room as opposed to in a common (locked) area in the hotel.

3. You can't get an outside line from your room, u need to ask the reception to put the call through for u ( but this makes the phone calls free)

4. Continental breakfast options could have a greater selection of pastries and cereals.

5. Reception staff although helpful could be a bit friendlier. Sometimes it felt like our requests were too much trouble.

Overall a good hotel if u are in Hermanus for a couple of days only and will be spending most of your time whale watching or shark cage diving etc.

Stayed: October 2013, travelled as a couple
Thank MissMDTravelChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this reviewResponded 11 November 2013

Dear MissMDtravelchick,

Thank you for sharing your experience with us. We are please that you enjoyed your stay at Harbour House Hotel and we appreciate your constructive comments, as it helps us improve.

We hope to welcome you back, should you one day return to Hermanus.

Kind Regards

Mariane Maree

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2013

Lovely hotel perfectly located for a view across the bay which was full of whales breaching or bobbing around. Rooms were very large with all the amenities you would expect and a well stocked kitchen which we had not expected.

It was a bit cold for a dip in the infinity pool overlooking the bay but if it was better weather that would have topped it all off.

Good breakfast and helpful staff as well.

If you are going to Hermanus, you need a good reason not to stay here.

Room Tip: Ask for one facing walker bay
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  • Stayed: October 2013, travelled as a couple
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Thank travelranger123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this reviewResponded 11 November 2013

Dear Travelranger,

Thank you for sharing your experience with us. We are please that you enjoyed your stay at Harbour House Hotel.

We look forward welcoming you back in the near future.

Kind Regards

Mariane Maree

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

We stayed at this hotel before, however it was right after it had opened and still had teething problems. Went again to find quite a few changes. One major one for us was that we could take our dogs. This was a real plus and I think a fairly recent decision by the hotel. The staff at reception has improved dramatically and so have the waiting staff. All are very friendly and helpful with noting too much trouble and service with a smile. Breakfast is very good, with a help yourself selection that is far above what is normally offered. The cooked breakfast is generous and freshly made. Breads, scones.muffins,croissants etc are all baked fresh every day. The rooms are modern and light, there is nothing cramped, everything is well spaced. One thing they do provide is top class toiletries from France. A nice gesture is the arrival of bottled water and a cupcake before bed. Nicely stocked mini bar with reasonable prices.
I think this hotel scores big points because of its location, the whales come right into the bay and are clearly visible from the bedroom. Everything in town is within walking distance, one is so central that after parking the car all you need to do is relax and lie at the lovely pool and order scones with cream & jam!
This place ticks all the boxes for a relaxing and enjoyable stay..

  • Stayed: October 2013, travelled as a couple
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Thank kat v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this reviewResponded 11 November 2013

Dear Kat V,

On behalf of our team we would like to thank you for taking the time to review your stay with us.
We will be sure to share your comments with our staff. We are most pleased to hear that you have enjoyed your stay with us.

We look forward welcoming you back to Harbour House Hotel

Kind Regards

Mariane Maree

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

This hotel surpassed all our expectations. It was absolutely superb. The rooms were decorated decadently, the reception staff were excellent and the breakfast was second to none. The hotel was situated right opposite the sea. We requested 2 sea view rooms on the off chance they were available a day before we arrived and we were delighted to have our wish come true. We were so happy. We even saw the whales from our balcony. There are not many places in the world where you could say that. I would highly recommend this hotel to anyone staying in Hermanus. You will not be disappointed. Hermanus as a town is excellent as well, the sea coast path is a wonderful walk.

Room Tip: Request a sea view!
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  • Stayed: October 2013, travelled with family
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Thank juliah_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this reviewResponded 11 November 2013

Dear Juliah_ 8,

Thank you for taking the time to share your recent experience with us. We are thrilled to hear that you enjoyed your stay at Harbour House during your recent visit to Hermanus.

We look forward welcoming you back in the near future.

Kind Regards

Mariane Maree

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

From the minute we arrived nothing was too much trouble for Karen the Duty Manager. I explained that my husband had had minor surgery on his back so the staff very kindly helped me with the luggage to the room and helped unpack. We stayed in room 2 which was situated in the older part of the hotel but had been completely refurbished after a fire had completely gutted the building in 2010. My goodness we were over the moon, the room is a suite which overlooked the ocean and is adjacent to the pool. This room also has it own patio area which leads on to the garden adjacent to the pool. The view was fantastic although there was vegetation on the road opposite the hotel that slightly obscured the view. We did not eat at the hotel in the evening as we had already booked to eat at La Pentola, but there was a braii that evening and it looked really good. The bed was a kingsize bed and so comfortable we managed to get a really goodnights sleep. Breakfast the following morning was buffet style. The staff were really efficient and again nothing was too much trouble. The only disappointing thing was that we only stayed for one night. It was really difficult to tear ourselves away. I would highly recommend the hotel to anyone visiting Hermanus for both accommodation and location it is hard to beat.

Room Tip: Room 2 (suite)is situated at the front of the hotel with its own patio that leads out to the pool ar...
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  • Stayed: October 2013, travelled as a couple
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Thank chrismasters2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour House Hotel

Address: 22 Harbour Road, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 11 Hotels in Hermanus
Price Range: £88 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Harbour House Hotel 5*
Number of rooms: 42
Official Description (provided by the hotel):
Harbour House Hotel enjoys the most prominent of positions in the heart of the Old Harbour area, flanked by the seaside and the bustling centre of this holiday town. The magnificent Lookout Terrace invites guests to revel in the soothing surrounds of the ocean ahead and enjoy a lunch from Selkirk's restaurant inspired by abundant local produce and fresh ingredients, alternatively savour a sundowner from the Wine Bar in the Pavilion. Guests are offered a choice of accommodation from the historical architecture of the thatched roof seaside Manor House built in 1920, to the contemporary New Wing and Harbour Square. Rooms are luxuriously appointed with sophisticated modern décor, all within easy walking distance of the town’s top attractions, whale watching sites, markets, restaurants, street cafés and an abundance of reserved natural splendour. ... more   less 
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