A very clean and nicely decorated guest house, yet a bit too quiet for our taste. After standing outside for quite a while, buzzing the door bell and honking the horn of our car, we were greeted and felt welcome. However, we didn't really get a full presentation of the property and services and as soon as we had any questions it was quite difficult to find anybody to ask, either at the reception or at the breakfast area. It was as quiet as if the house was totally empty. At breakfast the manager would ask us about our day and we’d usually have a nice chat. Sometimes however it felt like we were in the way and just bothering staff at breakfast so we skipped ordering hot meals after the first day.
We did appreciate that the manager made restaurant reservations for us, yet at check out they actually charged us for the phone calls and e-mails they had done?! Really?! Local phone calls and free e-mails. I have never encountered that before. Besides a leaking air conditioner in our room it was, as mentioned, a clean and nicely designed place, but in comparison to lots of places to stay in South Africa that are rated 5-stars, I disagree with Selkirk being one of them.
By the way, besides the charge for the restaurant bookings, no drinks (besides water, tea, coffee and juice) are complimentary at this place. The sad thing is that we had a plan on what to tip, but when these extra charges were presented to us, we reduced our tipping with 50%.
- Official Description (provided by the hotel):
- Selkirk House is a thoroughly modern 5-star guesthouse nestling high against the Hermanus mountain. The new 27-hole Hermanus Golf Course is close by, while the Arabella Golf Course is a mere 20 minutes drive away.The house is fully automated and furnished in a contemporary style. All the bedrooms have breathtaking mountain or ocean views. Stone and wooden terraces create a sense of spaciousness, while the white American blinds ensure cool privacy. All the generous en-suite bathrooms boast his and her hand basins, heated rails and comfortable baths and showers. ... more less
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