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“The perfect hotel” 5 of 5 bubbles
Review of The Marine Hermanus

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The Marine Hermanus
Ranked #3 of 12 Hotels in Hermanus
Certificate of Excellence
Cape Town
Level Contributor
3 reviews
“The perfect hotel”
5 of 5 bubbles Reviewed 3 October 2012

We (my husband and I) spent last weekend at the Marine and it was a highlight.
From check in to check out there was not a single thing we could fault.
The suite was just perfect with a spectacular view of the bay and the whales which we were so lucky to observe. What a privilege to stand at the window and see them so close at hand - it was thrilling.
The staff were attentive and efficient and willing to go the extra mile.
The food in both restaurants - The Pavilion and the Seafood was excellent and the service likewise.
Breakfast each day was a treat - we were wanting for nothing.
During the weekend my husband celebrated his birthday and a charming touch was a plate of sweetmeats placed in the room with birthday greetings - much appreciated.
All in all a lovely weekend with the cherry on the top having our car washed before we departed - a most thoughtful gesture.
We will definitely return, sooner hopefully rather than later!!!
JUNE D

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank June D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamishhofmeyr, General Manager at The Marine Hermanus, responded to this review, 13 October 2012
What better setting could you have chosen for your special occasion. The whales are active in the bay and the weather has been great of late.
We are delighted that you enjoyed your stay with us and hope to welcome you back soon.
Warm regards
HamishHofmeyr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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649 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Krugersdorp, Gauteng, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 October 2012

Excellent position to view whales from your bedroom window.
Walking distance to all the main attractions and restuarants in town.
Exceptionally friendly staff made our stay special.
It is quite pricey, but we had a wonderful experience and will
definitely go back for another spoil !

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamishhofmeyr, General Manager at The Marine Hermanus, responded to this review, 13 October 2012
Thank you for your positive comments. We strive to be the best but not to lose the human touch and it is fantastic to hear that our staff are doing so well.
We look forward to welcoming you back soon.
Warm Regards
Hamish Hofmeyr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 September 2012 via mobile

Great hotel. Nothing quite like watching the whales putting on a show of breaching from your bedroom windows while sipping champagne.

The service however is the most impressive from the moment we were greeted at our car they couldn't do enough. Claudia in reception went above and beyond the call of duty helping us to be reunited with treasured item that was foolish left behind due to a 4.30am check out going to see sharks! She couldn't have done more for us and we were reunited with our lost item in port Elizabeth just before leaving for safari.

Thanks so much

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trinitygirl82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamishhofmeyr, General Manager at The Marine Hermanus, responded to this review, 13 October 2012
I am so glad you enjoyed your stay with us. We set high goals for ourselves in service and it is great to hear that we are achieving this.
I will most definitely give Claudia your feedback.
We hope to welcome you back to The Marine Hotel soon.
Warm Regards
Hamish Hofmeyr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harare
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 28 September 2012

I had a fabulous stay at the Hermanus with my family. The view is fantastic and out of this world. It was during the whale season and you could see whales right from the room and it was awesome. The rooms are lovely and well furnished and decorated such that you just feel at home. The food is fresh and well prepared.The hotel location is perfect as you just walk to all the restaurants and shops

Room Tip: please choose sea facing room on the first floor for a perfect view
See more room tips
  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jackie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamishhofmeyr, General Manager at The Marine Hermanus, responded to this review, 30 September 2012
Thank you for your positive comments and we are delighted that you enjoyed your stay with us.
As you mentioned, the whales have been putting on a magnificent show in Hermanus and this coupled with a an exquisite nights sleep and the freshest ingredients on the menu, makes for an unforgettable experience.
We look forward to welcoming you back.
Warm regards
Hamish Hofmeyr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 21 September 2012

Stayed one night to see the whales and was fortunate that they put on a grand display by leaping from the water. The hotel was a good standard and the welcome was outstanding. A bottle of wine in the room just added to the good feelings. We would certainly se this hotel again and aim to stay longer next time.

Stayed September 2012, travelled as a couple
Helpful?
1 Thank Applegate138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamishhofmeyr, General Manager at The Marine Hermanus, responded to this review, 30 September 2012
Indeed the Southern Right Whales have been putting on a fantastic show in Hermanus and we are delighted that you were able to share this with us at The marine.
When next you return, try and stay for 3 nights instead of 1 as this will enable you to apreciate Hermanus and it`s surrounds to a much greater extent.
We look forward to welcoming you back.
Warm regards
Hamish Hofmey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
intergoal
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 20 September 2012

Stayed at the Marine some years ago and it was good to see that standards remain high. The room was spacious, with a nice lounge, excellent bathroom and comfortable bed. The restaurant was very good, well-presented food and an excellent wine list. Other public areas in the hotel were comfortable and not over stuffy, as they can be in Hotels of this class. Internet in the room was not reliable but that was the only negative in a very relaxing stay.

  • Stayed August 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank intergoal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamishhofmeyr, General Manager at The Marine Hermanus, responded to this review, 30 September 2012
Thank you for your positive comments. I am delighted to hear that your experience was as good as it was 3 years ago.
We are busy phasing in a new wireless system that should be up and running by the end of the year so when you return, I am sure you will find a great improvement.
We look forward to welcoming you back soon.
Warm regards
Hamish Hofmeyr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 September 2012

We recently spent 3 nights at the Marine celebrating our 25 th Wedding Anniversary. The location is superb. Watching whales from your bedroom and balcony is a humbling experience.
But the difference between a nice stay and a superb one was the outstanding service of Amanda who simply made our stay unforgettable. Her service was superb,from sorting out our tv and fridge to a wonderful garden breakfast. She made the time to chat to us and make us feel at home.
The General Manager, Hamish Hofmeyer also took the time and effort to engage with us on a personal level.
A truly superb experience which is highly recommended. The team overall is outstanding.
On the negative side the menu at the Seafood restaurant requires an overall and was disappointing.
The Pavillion restaurant in contrast was brilliant.

Room Tip: A sea view is a must. Beautiful views. Exceptional sightings of southern right whales from your bedr...
See more room tips
  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Silverkeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamishhofmeyr, General Manager at The Marine Hermanus, responded to this review, 30 September 2012
What a pleasure it was to have you all stay with us and allow us to make your 25th wedding anniversary unforgettable.
I am sorry to hear that you did not enjoy our Seafood menu. We try to keep the menu uncomplicated while using the freshest ingredients available in the area. Perhaps you could let me know what you would like to see on the menu as customer feedback is the only way to improve a service or product.
We look forward to welcoming you back soon.
Warm regards
Hamish Hofmeyr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marine Hermanus

Property: The Marine Hermanus
Address: Marine Drive, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hermanus
#2 Romantic Hotel in Hermanus
#3 Luxury Hotel in Hermanus
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Marine Hermanus 5*
Number of rooms: 40
Official Description (provided by the hotel):
The Marine is one of the southern hemisphere's most spectacular seaside Relais & Chateaux properties. Perched on the cliffs, overlooking Hermanus's Walker Bay, The Marine boasts 40 individually decorated bedrooms and suites. This unforgettable property overlooks South Africa's most pristine whale sanctuary, and it is just a stone's throw from one of the greatest densities of the endangered Great White Shark, and selection of fynbos species in the Cape. The Marine offers guests the unique opportunity to experience the finest land-based whale watching in the world. From June to September guests are able to view these majestic creatures from the comfort of their beautiful sea-facing bedroom. The attention to detail is apparent in every aspect of this remarkable owner managed property - from the personal service to the exceptional cuisine which is overseen by The Collection by Liz McGrath's Grand Chef, Peter Tempelhoff, the perfect-for-sundowners Sun Lounge and the in-house Carchele Beauty Spa. Each piece of The Marine story adds another element to an unforgettable stay. ... more   less 
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Also Known As:
The Marine Hermanus Hotel Hermanus
The Marine Hotel Hermanus

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