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“Beautiful location” 4 of 5 bubbles
Review of Windsor Hotel & Apartments

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Windsor Hotel & Apartments
Ranked #7 of 12 Hotels in Hermanus
Baltimore, Maryland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful location”
4 of 5 bubbles Reviewed 4 December 2012

My family stayed at the Windsor Hotel the night before going on a great white shark trip. We loved the hotel. It was quaint with the many sitting rooms, hallways and lovely dining room. The location right on the edge of the ocean was beautiful! It was also a short walk into town where there are many small restaurants and bars. The sound of the crashing waves lulled us to sleep. The hotel was quiet and the staff was very friendly. We had to leave early but wished we were staying longer to enjoy the town.

Room Tip: Splurge for an oceanfront room!
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lynda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 10 December 2012
Dear Lynda R,

Thank you for your awesome comments. We are also so sad you could only stay the one night and we sincerely hope that you get a chance to travel to Hermanus again so that we can welcome you back to The Windsor Hotel.

Kind regards,
Blake Albert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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597 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
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  • Dutch first
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English first
Hyderabad, India
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 21 November 2012

This hotel is located right on the bay overlooking the sea and we loved the sea facing room that we got. It was the right season for the whales and we did spot a couple from the huge window in our room.

We got the room on the second floor and it was spacious and neat. The ground floor rooms had more or less the same view but had a nice sit out which I think is a plus point. Plus there is no lift so if you are going with elders who have difficulty climbing up, its better to ask for the ground floor rooms.
Bathroom was also big and neat but we had some problems with the flush. There was a terrible sound every time we flushed which would continue for a long time. The wash basin had no hot water which was a major inconvenience. There was however hot water in the shower.

The breakfast was a very nice spread. The reception staff and well as the other staff were very helpful. The hotel has a nice back entrance which leads you into a street full of shops which was very useful. Overall it was a good hotel in a great location.

Room Tip: No lift so keep in mind while choosing rooms on the higher floors.
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  • Stayed September 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank WaterShadows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 10 December 2012
Dear WaterShadows,

Thank you very much for your positive and constructive remarks. The plumbing issues that you refer to have been identified and fixed thanks to your comments.

Reviews like these are extremely helpful to us. Thank you for taking your time to write them.

Kind regards,
Blake Alberts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 19 November 2012

The Windsor Hotel is right on the bay and if you have a sea view you can see whales from your bedroom window (at the right time of year).

Good sized bedroom with large double bed and sofa, bathroom had a bath and shower.

Hotel is old but comfortable, the breakfast was excellent

Good location within easy reach of shops, restaurants and waterfront.

Note that all the whale watching boats leave from the New Harbour about 2 miles away from the centre.

Room Tip: Insist on a sea view
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  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank matilda48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, Manager at Windsor Hotel & Apartments, responded to this review, 10 December 2012
Dear Matilda48,

Thank you for your fair comments. We really appreciate it when travelers write of positive experiences or give constructive criticism.

Your review goes a long way in terms of sustaining and growing the Hotel

Hope to see you again soon.

Blake Albert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Potters Bar, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
2 of 5 bubbles Reviewed 12 November 2012

We arrived here during gale force winds and pouring rain, so not a good start. We were directed (not escorted!) to our room on the second floor, only to find it hadn't been cleaned yet. When we eventually got in the room was adequate, but with the wind it was obvious we were not going to get any sleep that, it felt like the roof was going to blow off. We did manage to change rooms with no trouble! The plus point is the hotel is right on the sea-front and you can see whales from your room if you are in the front. The hotel has a history but it is tired and outdated and needs renovating. The town itself wasn't terribly inviting, either. The whales won this one !

  • Stayed October 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 395lynM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 14 November 2012
Dear 395LynM,
Wow, bit harsh. Thanks for the comments. Happy traveling for the future.
Kind regards,
Blake Albert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Hermanus hotels

Mississauga, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 8 November 2012

The hotel is very old and needs major renovation. I guess, it has good set up with mass booking travel agents and hence does well but nothing to boost about. We paid extra for the room with the sea view but were very disappointed when we got the room that practically booked the view. we requested to move and were advise it was full but they managed a room on the ground level. That did not help as we could not see the sea anyway. We did not see any whales thou it was prime season and apparently none had been spotted for few days earlier. Location of the hotel is good but everything else sucks. If you are staying at this hotel to simply have a look at the whales, I would recommend go farther to De Kelder instead of Hermanus, it is much more nicer and sure to see some whales there. De Kelder is a small quaint little town and you will love it. Windsor had nice spread for breakfast and staff was helpful. Just that the hotel needs major renovation.

Room Tip: Make sure to ask for undistraction sea-view on the higher floor.
See more room tips
  • Stayed August 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jagu D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 14 November 2012
Dear Jagu D,
I am sure that once the "euphoria" and excitement of writing a review on Tripadvisor has warn off and you look at this review again you will come to the realization that your comments are not just non nonsensical, badly written and a bit unfair, but even may not really be a true reflection of your stay at The Windsor.
Thanks anyway.
Happy traveling,
Blake Albert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
George
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 October 2012

The hotel is literally a few meters from the sea and a few minutes’ walk from all the restaurants, shops and bars in Hermanus.

This was the perfect spot to have as our base to explore the rest of Hermanus. Breakfast was good, rooms comfortable and service friendly

Room Tip: sea-facing is best
See more room tips
  • Stayed August 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Roland Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 14 November 2012
Dear Roland Y,
Thank you so much for your comments, you obviously understand what it is that we are about.
You are always welcome back, looking forward to seeing you again.
Happy travelling,
Blake Albert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 5 October 2012

We truly enjoyed our stay at The Windsor. We had everything we needed and more. Free wi-fi, parking, a scrumptious breakfast every morning and a comfortable room. We saw plenty of whales from our room and while having breakfast. I don't believe that you'll find a better view in Hermanus.

Stayed: Sept 2012

Room tip: Sea-facing room definitely recommended.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank quinin_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 14 November 2012
Dear Quinin_21,

Thank you very much for your kind comments and thank you for taking the time to write them.
You are always welcome back and we look forward to seeing you soon.

Happy traveling,
Blake Albert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Windsor Hotel & Apartments

Property: Windsor Hotel & Apartments
Address: 49 Marine Drive, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites
Hotel Style:
Ranked #7 of 12 Hotels in Hermanus
Price Range (Based on Average Rates): £
Hotel Class:3 star — Windsor Hotel & Apartments 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Windsor Hotel and Self-Catering Apartments, a 120km drive from Cape Town, is renowned for its unparalleled vantage point to view the whales which breed and feed in Walker Bay (July - November) Independently owned, Hermanus's oldest hotel has been modernised while retaining the charm and hospitality so cherished by our guests, who return time and again for their homely seaside holiday experience. ... more   less 
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Also Known As:
Windsor Hotel Hermanus

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