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“can't believe it's not more highly rated!”

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Windsor Hotel & Apartments
Ranked #7 of 11 Hotels in Hermanus
Reviewed 3 November 2013

You won't stay in a better 3 star in SA. I stayed here as part of a tour and found it a great antidote to the chain hotels we stayed in elsewhere. You can watch the whales from your balcony or cross the road if you want to get a bit nearer. The place is full of character and antique furniture - and friendly and helpful staff.

Room Tip: I think all rooms have a sea view and balcony but check
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  • Stayed: October 2013, travelled solo
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Thank kuepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this reviewResponded 8 November 2013

Dear Kuepper,

Wow, when someone who's well traveled like you (87 reviews) writes kind comments like this we are most humbled. My staff and I thank you very much for taking the time to write these comments. We are so happy you enjoyed your stay and look forward to welcoming you back to The Windsor Hotel.

Kind regards,
Blake and The Windsor Team

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481 - 487 of 730 reviews

Reviewed 24 October 2013

I had read the reviews and also the entertaining responses from the general manager at the Windsor Hotel, so knew what to expect and this hotel lived up to expectations in every way! Amazing location but sadly a hotel that needs a little love.
Clean and adequate rooms, good breakfast choices and helpful staff who were very prompt to deliver a wine cooler and glasses to our room, and also quickly changed our room from ground to first (I had read the review where someone's room was broken into and they we held at gunpoint!!! Hard to believe in sleepy Hermanus?!?). Unlike most rooms we had stayed in, this room had plenty of points to charge our camera batteries and phones but not sure they would meet the electrical standard in many countries!!
But please, whoever owns this hotel, you could make it really special rather than just a cheap and cheerful for coach parties!
Nothing bad to say, just generally rather dated, odd and we found ourselves practicing the Ministry of Silly Walks in the corridors!!!

Room Tip: Sea facing is a must and a first or second floor for the better views. We had 202 so only had one ne...
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  • Stayed: October 2013, travelled as a couple
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Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this reviewResponded 25 October 2013

Dear Julie B,

Thank you for taking the time to write about your experiences with us on Tripadvisor.

We appreciate your light hearted approach and we are extremely excited that all your research still brought you to The Windsor Hotel. As you have stated we're a clean, friendly, helpful hotel that still holds the best location in Hermanus.

There was just one point that concern me in regards to the electrical standards. Please rest assured Julie B, that all of our wiring meets South African standards which are amongst the highest in the world. Let me point out that the hotel has just done an extensive rewiring of all of our light fittings so as to move us to LED's and low energy saving globes- not bad for a Fawlty Tower. Not many hotels in the world could boast that.

As far as needing a little love is concerned, my staff and I are deeply infatuated by this building and progressively step by step we are giving her the full attention she deserves.

I love your review, personally I think it's a very honest review and I thoroughly look forward to welcoming you back to The Windsor Hotel.

Kind regards,
Basil, Sybil, Manuel and the rest of The Windsor Team (Fa_lty Towers)

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Reviewed 19 October 2013

Lovely olde worlde hotel. Perfect location on seafront. Get a sea view room if you can to enjoy the whales. If not the lobby has a perfect view of the bay. Stayed here for 3 nights. Good spread for the breakfast. Staff very pleasant. Rooms are clean but a bit dated. The location and other facilities make up for this. Would stay here again.

  • Stayed: October 2013, travelled as a couple
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Thank UpMayo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this reviewResponded 8 November 2013

Dear UpMayo2014,

Thank you for taking the time to write about your experience at The Windsor. We really enjoy the fact that you stayed with us for a few days and got a chance to experience us and the charm of Hermanus.

Looking forward to welcoming you back to The Windsor again soon.

Kind Regards,
Blake and The Windsor Hotel

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Reviewed 7 October 2013

I enjoyed the location as it was just a short walk to town and the rooms though dated were very clean. The foam mattress was comfortable and the breakfast not bad. The hotel has both sea view and parking lot view rooms so make sure you are staying in a sea view as the view is what Hermanus is all about.

Room Tip: Sea view a must
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  • Stayed: September 2013, travelled with friends
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Thank sandrapauwels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this reviewResponded 8 October 2013

Dear sandrapauwels,

Thank you so much for taking the time to write about your experiences with us on Tripadvisor.

I always really appreciate it when we get reviews from experienced travelers such as yourself you who are not afraid to use their real names. Somehow this makes us take your comments far more seriously than those that don't.

I appreciate your honest opinion and I assure you that my staff and I will do everything we possibly can to improve upon your comments.

The next time you find yourself in our beautiful part of our world, please come stay at The Windsor again to test whether I'd been true to my word or not.

Yours sincerely,
Blake and The Windsor Team

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Reviewed 26 September 2013

We were fortunate to have two whales in the bay directly in-front of the hotel. The hotel is nicely located close to the town centre which is within easy walking distance. The beach-side walking path is easily accessible from the hotel. There is free Wi-Fi within the hotel and is available throughout the hotel. Definitely a perfect whale watching hotel even if the weather turns bad. The hotel is a bit dated tho.

The included breakfast was fantastic. The omelette was a perfect start to the day.

Room Tip: Sea facing rooms. Watch out for speed traps on the Kleinmond road.
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  • Stayed: August 2013, travelled with family
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Thank AnandPillay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this reviewResponded 30 September 2013

Dear AnandPillay,

Awesome!! Welcome back and thank you very much for taking the time to writing this fantastic review.

It's always encouraging to get such high praise from an experienced reviewer, so thank you again and we look forward to seeing you again at The Windsor Hotel.

Kind regards,
Blake and The Windsor Team

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Reviewed 24 September 2013

My family and I stayed over the recent whale festival and I nothing but praise for the hotel. From Blake and every other member staff, words cannot do justice. Many times new trendy establishments look good but lack the human warmth, Blake thank you for the warm hospitality, you and your team just rounded off a memorable weekend, thanks again.

  • Stayed: September 2013, travelled with family
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Thank Philip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this reviewResponded 30 September 2013

Dear Philip A,

Thank you for you so much for your incredibly kind comments.

You have set the bar really high for us and we accept the challenge to replicate this review with all the future guests of our Hotel.

We thoroughly look forward to your return to the Hotel in the near future.

Kind regards,
Blake and The Windsor Team

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Reviewed 23 September 2013

Best location in a small town, great sea view from the room, very close to the best whales see point, nice support from the staff.
Better to ask for a front view room.
This town are very close to do a great shark diving and the staff of this hotel can provide you a best time to pick you up very early and enjoy all the diving day

  • Stayed: October 2012, travelled with family
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Thank Milamasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this reviewResponded 30 September 2013

Dear Milamasi,

Muito Obrigado for taking the time to write your review.

We are glad that you enjoyed your stay at The Windsor and in Hermanus. We look forward to welcoming you back!

Kind regards,
Blake and The Windsor Team

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Additional Information about Windsor Hotel & Apartments

Address: 49 Marine Drive, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites
Hotel Style:
Ranked #7 of 11 Hotels in Hermanus
Price Range: £53 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Windsor Hotel & Apartments 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Windsor Hotel and Self-Catering Apartments, a 120km drive from Cape Town, is renowned for its unparalleled vantage point to view the whales which breed and feed in Walker Bay (July – November) Independently owned, Hermanus’s oldest hotel has been modernised while retaining the charm and hospitality so cherished by our guests, who return time and again for their homely seaside holiday experience. ... more   less 
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Also Known As:
Windsor Hotel Hermanus

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