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“So very quaint and great location”

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Windsor Hotel & Apartments
Ranked #8 of 11 Hotels in Hermanus
Brisbane, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“So very quaint and great location”
Reviewed 10 July 2014

What a view!!! The Windsor Hotel looks out onto the ocean. We were there just before whale season officially started but apparently there was one whale swimming about the morning of our arrival.

Our room was lovely overlooking the ocean. Yes the Windsor is a little old and perhaps a little tired looking, but that is the beauty of the place. My husband and I took the time to wander around and check out the old paintings and find out some history of the hotel. Incredible. There are more modern hotels in Hermanus but none with the character of the Windsor.

The staff were very accommodation and friendly and the breakfast (which was part of our accommodation) could not be faulted.

It is very central to the markets and restaurants. We enjoyed our two day stay.

Room Tip: Ocean view room
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Tania C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 25 July 2014
Dear Tania C,

Thank you for taking the time to write your comments about The Windsor Hotel on Tripadvisor.

We appreciate constructive feedback and we are super excited to hear that you enjoyed your stay with us.

We really appreciate your comments about our accommodating and friendly staff. We all look forward to welcoming you back soon.

Kind regards,
Blake and The Windsor Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
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English first
Cape Town Central, South Africa
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 June 2014

Out on a long weekend to whale watch and stumbled upon this hotel overlooking the coast. It was one of the few that has a great unblocked view.
Walked in price was about 1/3 more than what Booking.com provided. To qualify, Booking.com did not list a sea-facing view and when I enquired, there were 2 of such rooms left. The service personnel was nice enough to give me a 10% discount, indicating that the price could be lower.
We traveled with 2 babies in tow. The hotel was kind enough to provide a cot and convert the sofa into a bed for us without additional charge. They sent 5 service staff to do all that to boot!
Room was a bit tired but cosy. The water kettle had some water in it which I drank, having assumed that my wife boiled it before. (I thought it ought to have been checked and cleaned by room service previously).
Toiletries and amenities were sparse, appropriate for its 3-star status but not for the price we paid.
Breakfast was great. Loved the mini croissants and there was a perpetual queue to egg station.
Hotel staff were friendly through and through and would definitely consider to visit again, if we can get a better rate.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulWongsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 25 July 2014
Dear PaulWongsh,

Thank you for taking your time to write your comments about The Windsor Hotel on Tripadvisor.

The points that you have raised have given us cause for thought and we will duly apply our minds to it. We are happy that you enjoyed your stay overall.

Please be aware though that our best available price is always available on our website and as a return customer from now on you will also be kept up to date with our best price offerings via SMS or e-mail. If you would like to update your details please feel free to e-mail your details to marketing@windsorhotel.co.za.

Looking forward to welcoming you back soon!

Kind regards,
Blake and The Windsor Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 June 2014

What a wonderful position in a lovely town. What a beautiful view from my room. Large crashing majestic waves just across the road. A safe long walking area along the famous cliff path on my doorstep. This was a little piece of heaven to start my holiday. For those reviewers who say the hotel is a bit old and jaded I beg of you to put your "snobbishness" behind you. This hotel is affordable, clean, neat and friendly and with ambiance and views that are comparable to the best Hermanus has to offer and all this within an affordable price range. Unfortunately was unable to spend the time here as a couple as my husband was un expectable hospitalized and will join me in a few days on my journey. One day I will bring him here. I am struggling to pull myself away......

Room Tip: A sea view is a must.
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lieselle56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 25 July 2014
Dear Lieselle56,

First of all I hope your husband has require well.

Thank you for your very humbling comments about The Windsor Hotel. We love it when guests get to experience what we are really all about. Hermanus is such a beautiful part of the world that we try to make it as affordable as possible for everybody to experience this little piece of heaven we get to call home.

I urge you to contact marketing@windsorhotel.co.za as soon as possible so that we can arrange for you and your husband to have this experience together.

Looking forward to hearing from you.

Kind regards,
Blake and The Windsor Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 May 2014

Interesting older hotel with a wonderful view of the sea. Rooms could do with some renovation, especially the bathrooms. We found our room stuffy as we did not want to leave sliding door to the balcony open. Thin sheets. Good breakfast.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaggyTfromOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 25 July 2014
Dear MaggyTfromOz,

Constructive criticism is always welcome. We appreciate your candid and honest review and will apply the necessary attention to rectify the situation.

We look forward to welcoming you back to The Windsor Hotel.

Kind regards,
Blake and The Windsor Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014 via mobile

Loved the old hotel with its rich heritage. The staff where friendly and attentive and the atmosphere with lounges and fires burning just made my evening, not to mention that its on the cliffs with wonderful sea views...

Stayed May 2014, travelled with friends
Helpful?
1 Thank Jacobus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 25 July 2014
Dear Jacobus S,

Thank you so much for your kind comment.

We love the fact that you enjoyed the new court yard lounge with the fireplace. It's become a big hit for our guests during the Winter Season.

We look forward to welcoming you back to The Windsor Hotel.

Kind regards,
Blake and The Windsor Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

I wouldn't call it Hermanus' finest but the view is definitely unrivaled. I stayed for a week in an ocean facing room and couldn't get my fill of the place. The drapery in my room was overly reminiscent of 80s kitsch but for the money, this was hardly an issue.

Worked as an excellent base for walks along the promenade and to local sights such as the old habour museum.... and yes, the breakfasts are something to look forward to. This is an excellent choice for any one looking for a no-frills, affordable lodging option in this enchanting town...

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Gilbert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 25 July 2014
Dear Gilbert E,

Thank you for your honest and candid review of The Windsor Hotel.

We love the fact that you refer to us as a base from which to experience the beauties of Hermanus, this is exactly how we like to place ourselves in the market.

Look forward to welcoming you back to The Windsor Hotel one day.

Kind regards,
Blake and The Windsor Team
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Citrusdal, South Africa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 May 2014

Big thank you to the owner and staff for our fantastic stay at your lovely, charming hotel. We had a sea facing room and loved hearing the rumble of the ocean. We enjoyed being walking distance from all the interesting little shops and restaurants. Your breakfasts are wonderful!
We hope that you will visit our resort again in the near future. Managers: Piekenierskloof Resort

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkresort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, General Manager at Windsor Hotel & Apartments, responded to this review, 25 July 2014
Dear pkresort,

Thank you so much for your kind comments.

We can't wait to come and see you and we look forward to welcoming you back soon.

Kind regards,

Blake and The Windsor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Windsor Hotel & Apartments

Property: Windsor Hotel & Apartments
Address: 49 Marine Drive, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites
Hotel Style:
Ranked #8 of 11 Hotels in Hermanus
Price Range (Based on Average Rates): £
Hotel Class:3 star — Windsor Hotel & Apartments 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Windsor Hotel and Self-Catering Apartments, a 120km drive from Cape Town, is renowned for its unparalleled vantage point to view the whales which breed and feed in Walker Bay (July - November) Independently owned, Hermanus's oldest hotel has been modernised while retaining the charm and hospitality so cherished by our guests, who return time and again for their homely seaside holiday experience. ... more   less 
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Also Known As:
Windsor Hotel Hermanus

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