We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Perfect Start to Our Vacation in South Africa!”
Review of Auberge Provence

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Auberge Provence
Ranked #2 of 86 Hermanus B&B and Inns
Certificate of Excellence
Reviewed 21 September 2013

Our daughter is spending a semester abroad at the University of Cape Town, so this year's vacation was in South Africa. We arrived in Cape Town around noon on a Friday, where she met us at the airport with her roommate. Off we went to Hermanus, where we had reserved two nights at Auberge Provence. What a perfect start to a wonderful vacation!!! The rooms were gorgeous and clean. Breakfast was sumptuous and delicious. And we really did see the whales from our balconies the afternoon we checked in! Margee could not have been more welcoming and helpful!

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SarahR722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (514)
Traveller rating
Traveller type
Time of year
Language

349 - 355 of 514 reviews

Reviewed 10 August 2013

We stopped for one night at the Auberge on a spur of the moment decision. It was the holiday weekend, we had nothing planned, and the Auberge was one of the few better looking places to stay with availability.

Living in Cape Town and working in Rand, we thought that it was expensive, (circa R1,600 for a couple with an 11 year old in tow) so our expectations were high. The Auberge was easy to find and is located half way between the new harbour and the town, on the Ocean side of the street.

Being a Francophile and having travelled many times to Provence, I was very impressed with the authentic look and feel of the Auberge. It looks and feels like the real thing. Not faux or 'try hard'. From the layout and design of the building to the decor, paintings and exquisite Provencal linen, it is quite lovely. The garden area and pool outside are stylish and unobtrusive and the plethora of lavender bushes everywhere give this place some real French 'cache'.

We stayed in the 'Fynbos' suite on the upper level and our French windows opened out onto an unobscured view of the Ocean. It was absolutely stunning. This is a room of which it can genuinely be said that you can watch the whales from the comfort of your bed. You can. It was a marvelous vista, and we just loved it.

Breakfast was a triumph - freshly made and beautifully presented with a great choice.

Margie our host was extremely kind, efficient and helpful both with the administration beforehand and throughout our short stay.

There are only a few things which make this only a 'very good' and not 'excellent' review. Firstly, the room was cold when we arrived in the afternoon. The underfloor heating was on, but perhaps it had not been switched on early enough to warm up. I undestand that it is temperature and time controlled to avoid wastage of electricity (we have underfloor heating at home, and I know how it gobbles up Rands), but still, the room was cold. We sat for 2 hours wrapped in the fur blankets from the bed looking like Big Chief Sittingbull and Pocahontas, relaxing before our night out! By morning the room had warmed up a bit, but it was still not warm like we enjoy at home. So, BRRR.

Secondly, we could hear a LOT of what was going on in the room next door to us. Oh la! la! Maybe another layer of sound proofing could have spared our blushes all round....

Finally - the mini bar. Oh dear. Every single one of the mini tins (R10 a pop) was past the sell by date and the Coke tasted like it had come straight from the tin mine. One tin of tonic was from 2011. Margie was very kind in trying to sort it out and offered to go to the shop and buy replacements for us, but we didn't want them that badly.

Overall, a very pleasant experience and we will definitely come back - but this time in the Summer.

ps I was wondering about the name - L'Auberge Provencal, rather? (with correct punctuation, of course!)

Room Tip: Make sure you ask for an Ocean View.
See more room tips
  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maija63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraSteyn, Owner at Auberge Provence, responded to this reviewResponded 14 August 2013

We really appreciate your positive comments about our building,decor, layout and position. A lot of thought and planning went into the development of the guest house, which included a few trips to Provence, before the final design, building and decorating of the house took place. So your positive feedback is very rewarding indeed. We are very glad you enjoyed the beautiful, unobstructed views from your room of Walker Bay and its famous whales.

Thank you, too, for the compliments about our breakfasts and the service from our manager, Margie. In particular, thank you for bringing to our attention the areas where our service could be improved. We have taken note of your comments about the heating of the room, the out of date beverages (which have been replaced) and the sound proofing. We endeavour to improve our service wherever possible.

We are also very happy to hear that you are planning to visit again in the Summer and are pleased to let you know that we are planning to serve light lunches in our pool courtyard, which will allow guests to relax at the poolside and enjoy long, lazy summer afternoons. We hope they will be a great success, along with our high teas in the afternoons. Thank you, too, for the suggestion of the change of name. We will definitely take it into consideration!

We thank you for your stay and hope to welcome you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2013

Sherrie and I spent the last few days of our 3 week South African vacation with Erica and Margee at their beautifully appointed seaside hotel. Gracious service and warm smiles from the entire staff. Delicious breakfast each morning along with offers of port or sherry in the evening. The ocean view room was gorgeous - with a huge bath and outdoor deck for whale watching. Everything was perfect - and a wonderful way to cap off a magical visit. Thank you for making us feel so special. Stephen & Sherrie.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2013

We arrived in Hermanus with no reservations on a stormy Friday afternoon. We stopped at several recommended B & B's and hotels that had availability but not the right feel. We were greater by the staff and manager Erica with open arms. Once settled into our beautiful accommodation, we needed lunch for which we were given the recomendation of the Rock which was fantastic! For dinner, Erica recommended Burgandy which was a ten minute walk. phenomenal! We may have arrive in the rain under the clouds but everything cleared, literally and figuratively once we began our stay here. Highly recommend!

Stayed: May 2013, travelled with family
1  Thank sking81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2013

Unfortunately our stay here was short (just one night) but it was a really lovely place. The rooms are of a very high quality and spacious with wonderful views of the sea. Belinda was very accomodating and put in a spare bed in one room so our kids didn't need to share a double bed. Belinda gave us a great recommendation for dinner - La Pentola which was one of the best restaurants on our SA holiday.

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

We had a wonderful stay at the Auberge Provence. Belinda and her team are so kind and give you the best service you can expect. Belinda knows the best restaurants in town! Everything is very clean, the rooms are cosy and the choice of the breakfast buffet is perfect. Nice linen and china, it is a pleasure to enjoy the first meal in the morning.

  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank m_hunziker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2013

First, is the view from the bedroom window-the fantastic panorama of the sea,and the bay surrounding Hermanus. You feel you could virtually stretch out and touch the sea.
Follow this with the wonderful care and attention given by Belinda and her team-always, gracious, helpful and smiling.
The facilities, decor and furnishings are simple, tasteful,(yes, say it) exquisite.
Our breakfast, and the manner in which they were served, was our first treat of the day.

Finally, the exterior,. is less impressive perhaps, but one could not guess the treasures in store
The Smiths, , Scotland.

  • Stayed: February 2013, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Audrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hermanus hotels
0.8 mi away
The Marine Hermanus
The Marine Hermanus
#4 of 11 in Hermanus
708 reviews
0.3 mi away
Misty Waves Boutique Hotel Hermanus
0.6 mi away
Harbour House Hotel
Harbour House Hotel
#8 of 11 in Hermanus
946 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
One Marine Drive Boutique Hotel
2.8 mi away
Birkenhead House
Birkenhead House
#2 of 11 in Hermanus
418 reviews
0.8 mi away
The Whale Coast All Suite Hotel
Show Prices
Show Prices
Show Prices

Been to Auberge Provence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Auberge Provence

Address: 25 Westcliff Road, Hermanus 7200, South Africa
Phone Number:
Region: South Africa > Western Cape > Overberg District > Hermanus
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 86 B&Bs / Inns in Hermanus
Price Range: £164 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auberge Provence 5*
Number of rooms: 5
Official Description (provided by the hotel):
Set on the edge of the cliffs, overlooking the whale watcher’s paradise of Walker Bay is an intimate French Provencal retreat.Built around a romantic central courtyard, with a cool charcoal and travertine pool, you can enjoy sumptuous breakfasts under a grapevined terrace, on the seafront or opposite the fireplace in the stylish dining room. For a romantic getaway choose a suite with your own Jacuzzi or plunge pool ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travel Republic (UK), Hotels.com, Expedia, TripOnline SA, Ebookers, HotelsClick, Cancelon and Evoline ltd so you can book your Auberge Provence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing