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Auberge Provence
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Reviews (565)
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All reviewshigh tealavender suitethe cliffguest housewhale watchingdinner reservationsattention to detailsuperb locationplunge pooldirect accessrestaurant bookingscoastal pathexcellent breakfastoverlooking the seasmall hotelcape townwalker bay
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Reviewed 31 October 2013

Just returned from an amazing holiday in South Africa and had to write as one place in particular stood out - Auberge Provence! The warm welcome we received was wonderful - thank you ladies! The rooms with view straight out to sea with numerous sightings of mother whales and their calves is a memory to stay with me forever. And the breakfasts, well what can I say other than nothing at all was too much trouble and everything was perfect. Restaurants were suggested and all were fabulous, trips were suggested and all were fabulous, in fact the only thing I can say to sum up Auberge Provence is FABULOUS. We will be back!
Andrea xxx

Room Tip: The Southern Right and Fynbos Suite look right out to sea and well worth it!
  • Stayed: October 2013, travelled with friends
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Thank andrea m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

This is a first class B&B on the shoreline in Hermanus. We had uninterrupted views of the bay from our balcony, and were lucky enough to have numerous sightings of whales from our suite. Staff provided a warm and welcoming environment coupled with excellent service. We couldn't have asked for better.

Room Tip: Top floor facing ocean (3 to choose from).
  • Stayed: September 2013, travelled as a couple
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Thank Carmen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

Our daughter is spending a semester abroad at the University of Cape Town, so this year's vacation was in South Africa. We arrived in Cape Town around noon on a Friday, where she met us at the airport with her roommate. Off we went to Hermanus, where we had reserved two nights at Auberge Provence. What a perfect start to a wonderful vacation!!! The rooms were gorgeous and clean. Breakfast was sumptuous and delicious. And we really did see the whales from our balconies the afternoon we checked in! Margee could not have been more welcoming and helpful!

  • Stayed: August 2013, travelled with family
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1  Thank SarahR722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013

We stopped for one night at the Auberge on a spur of the moment decision. It was the holiday weekend, we had nothing planned, and the Auberge was one of the few better looking places to stay with availability.

Living in Cape Town and working in Rand, we thought that it was expensive, (circa R1,600 for a couple with an 11 year old in tow) so our expectations were high. The Auberge was easy to find and is located half way between the new harbour and the town, on the Ocean side of the street.

Being a Francophile and having travelled many times to Provence, I was very impressed with the authentic look and feel of the Auberge. It looks and feels like the real thing. Not faux or 'try hard'. From the layout and design of the building to the decor, paintings and exquisite Provencal linen, it is quite lovely. The garden area and pool outside are stylish and unobtrusive and the plethora of lavender bushes everywhere give this place some real French 'cache'.

We stayed in the 'Fynbos' suite on the upper level and our French windows opened out onto an unobscured view of the Ocean. It was absolutely stunning. This is a room of which it can genuinely be said that you can watch the whales from the comfort of your bed. You can. It was a marvelous vista, and we just loved it.

Breakfast was a triumph - freshly made and beautifully presented with a great choice.

Margie our host was extremely kind, efficient and helpful both with the administration beforehand and throughout our short stay.

There are only a few things which make this only a 'very good' and not 'excellent' review. Firstly, the room was cold when we arrived in the afternoon. The underfloor heating was on, but perhaps it had not been switched on early enough to warm up. I undestand that it is temperature and time controlled to avoid wastage of electricity (we have underfloor heating at home, and I know how it gobbles up Rands), but still, the room was cold. We sat for 2 hours wrapped in the fur blankets from the bed looking like Big Chief Sittingbull and Pocahontas, relaxing before our night out! By morning the room had warmed up a bit, but it was still not warm like we enjoy at home. So, BRRR.

Secondly, we could hear a LOT of what was going on in the room next door to us. Oh la! la! Maybe another layer of sound proofing could have spared our blushes all round....

Finally - the mini bar. Oh dear. Every single one of the mini tins (R10 a pop) was past the sell by date and the Coke tasted like it had come straight from the tin mine. One tin of tonic was from 2011. Margie was very kind in trying to sort it out and offered to go to the shop and buy replacements for us, but we didn't want them that badly.

Overall, a very pleasant experience and we will definitely come back - but this time in the Summer.

ps I was wondering about the name - L'Auberge Provencal, rather? (with correct punctuation, of course!)

Room Tip: Make sure you ask for an Ocean View.
  • Stayed: August 2013, travelled with family
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Thank Maija63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraSteyn, Owner at Auberge Provence, responded to this reviewResponded 14 August 2013

We really appreciate your positive comments about our building,decor, layout and position. A lot of thought and planning went into the development of the guest house, which included a few trips to Provence, before the final design, building and decorating of the house took place. So your positive feedback is very rewarding indeed. We are very glad you enjoyed the beautiful, unobstructed views from your room of Walker Bay and its famous whales.

Thank you, too, for the compliments about our breakfasts and the service from our manager, Margie. In particular, thank you for bringing to our attention the areas where our service could be improved. We have taken note of your comments about the heating of the room, the out of date beverages (which have been replaced) and the sound proofing. We endeavour to improve our service wherever possible.

We are also very happy to hear that you are planning to visit again in the Summer and are pleased to let you know that we are planning to serve light lunches in our pool courtyard, which will allow guests to relax at the poolside and enjoy long, lazy summer afternoons. We hope they will be a great success, along with our high teas in the afternoons. Thank you, too, for the suggestion of the change of name. We will definitely take it into consideration!

We thank you for your stay and hope to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2013

Sherrie and I spent the last few days of our 3 week South African vacation with Erica and Margee at their beautifully appointed seaside hotel. Gracious service and warm smiles from the entire staff. Delicious breakfast each morning along with offers of port or sherry in the evening. The ocean view room was gorgeous - with a huge bath and outdoor deck for whale watching. Everything was perfect - and a wonderful way to cap off a magical visit. Thank you for making us feel so special. Stephen & Sherrie.

  • Stayed: June 2013
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Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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