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“Ideal location”
4 of 5 bubbles Review of The Rex Hotel

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The Rex Hotel
Ranked #14 of 30 Hotels in Knysna
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Ideal location”
4 of 5 bubbles Reviewed 6 December 2013

we stayed in the Rex hotel during the knysna Oyster Festival. Absolutely ideally because my husband did the cycle tour and myself the Coelecanth run. Bathroom is small, but bedroom, kitchenette and "tv room' make for a "homely' feel. The only disadvantage is the old houses and back yards that we saw from our room. Breakfast was also great and everything is within walking distance.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathrine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masuda M, General Manager at The Rex Hotel, responded to this review, 18 December 2013
Dear Catherine,

Thank you for taking the time to complete a review of our hotel on Tripadvisor. We value all comments received.

I am delighted to hear that you enjoyed your stay with us. We pride ourselves in our location and service, and it is lovely to have this affirmed by your comments. With regards to the houses and the back yards of our neighbours – I’m sure you may appreciate that we have little control over this factor, although we do attempt to communicate with our neighbours on the issue. I hope the rest of your stay made up for this small distraction.

We would love to welcome you back to The Rex Hotel in the not too distant future.

Yours Sincerely,
Masuda Mohamed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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407 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Plymouth, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 November 2013 via mobile

Nice stay in Knysna, the Rex hotel is in a prime location just a minutes walk from the waterfront. Staff extremely helpful. A few small issues with the room but dealt with by the staff in a timely manner. Breakfast was excellent. Would stay again & good value for money

Stayed November 2013, travelled as a couple
Helpful?
Thank Gibbo1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masuda M, General Manager at The Rex Hotel, responded to this review, 25 November 2013
Dear Nicole,

Thank you for taking the time to complete a review. We value all comments received.

I am delighted to hear that you have enjoyed your stay with us. My apologies for the lack of tourist information provided my the reception staff. I will most address the situation immediately as well as housekeeping.

We look forward to welcoming you back to The Rex Hotel.

Yours Sincerely,
Masuda Mohamed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hout Bay, South Africa
Level Contributor
244 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
2 of 5 bubbles Reviewed 21 November 2013 via mobile

The Rex hotel is close to the waterfront of Knysna . The hotel was not purpose build and seems to have been built as apartments or such like before being converted . The standard rooms are so tiny two people would not comfortably fit themselves and there luggage in the room . The room I had needed to be cleaned properly as it had unknown stains on tv stand and stains on carpet as well . When you shower water leaks out the door and onto the carpet . Breakfast was average with a small choice . At this price point there are numerous other options close by . Room hint . Do not take tiny standard room .

Stayed November 2013, travelled on business
Helpful?
1 Thank JohnFinchPhotography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masuda M, General Manager at The Rex Hotel, responded to this review, 26 November 2013
Dear Guest,

Thank you for taking the time to complete a review. We value all comments received.

My sincere apologies for your unpleasant stay. With regards to your comments we will take them under consideration however the general feedback we receive is positive of nature. I can assure you that we are currently in the process of having all our carpets cleaned. As per your comment for the stain on the dresser, this occurs when liquid penetrates through wax and polish and gets into the finish. We are however looking into having this replaced.

We look forward to welcoming you back to The Rex Hotel.

Yours Sincerely,
Masuda Mohamed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
WA
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 15 November 2013

Unfortunately for me the weather was windy, really windy and it rain. But I didn't mind because what better place to be in was to stay here and chill out which I did. The location was excellent and I love staying in my room for the two days. I was very comfortable and the décor was great. I love the chairs in the kitchen and the bed was very good. The balcony I loved because it bought the inside outside. A great place to stay and the reception staff were such lovely people. Left with fond memories of the place. Thank you! Breakfast was downstairs and the food was excellent.

  • Stayed September 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 696HelenS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masuda M, General Manager at The Rex Hotel, responded to this review, 25 April 2016
Dear Guest,

Thank you for choosing to stay at The Rex Hotel. I am delighted to hear that you had a wonderful stay with us.

We look forward to welcoming you back again.

Kind Regards,
Masuda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 November 2013

Pleasantly surprised indeed. Lovely modern deco. We stayed there for five nights and not once was I nostalgic. It was like living in a lovely home. The staff was very friendly. Special thanks to Michelle for taking an interest by engaging us and recommendations of what to do. She suggested an interesting Kynsna experience which is not largely known by tourists. Unfortunately it rained all day the day we were suppose to do it. It seems we missed out...next time!! The beautiful restaurant down stairs served lovely healthy foods. Excellently located, you can walk to the waterfront and the mall. If they can just put signage to the hotel. My husband and I enjoyed our stay in this lovely boutique hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mpho999s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masuda M, General Manager at The Rex Hotel, responded to this review, 12 November 2013
Dear Guest,

Thank you for taking the time to complete a review. We value all comments received.

I am delighted to hear that you have enjoyed your stay with us.

We look forward to welcoming you back to The Rex Hotel in the not too distant future.

Yours Sincerely,
Masuda Mohamed
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

Great location, fantastic room, nice staff, good food and free parking lot. The Rex is just two blocks from the Waterfront, one of the nice places in the amazing Knysna. The room size and style surprised us positively. Breakfast was also really good. Certainly one of the best options in town.

Room Tip: We were lucky and got a free room upgrade, which is very comfortable and really big - full kitchen a...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sergiobpais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masuda M, General Manager at The Rex Hotel, responded to this review, 17 October 2013
Dear Sir,

Thank you for taking the time to write a review. We value all comments received.

Many thanks for your kind words and I am delighted to hear that you have enjoyed your stay with us.

We look forward to welcoming you back to The Rex Hotel in the not too distant future.

Yours Sincerely,
Masuda Mohamed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 7 October 2013

We stayed here for 2 nights and had reserved a standard room but were upgraded to a larger room with a kitchenette. We really didn’t need the kitchen but it was nice to have a little more room. The room and bathroom were good size and clean. The location was walking distance to the water front and restaurants and shops. Although I wouldn’t feel comfortable walking at night for more than a block or two from the hotel.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goldfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masuda M, General Manager at The Rex Hotel, responded to this review, 11 October 2013
Dear Guest,

Many thanks for taking the time to complete a review. We value all comments received.

I am delighted to hear that you have enjoyed your stay with us.

We look forward to welcoming you back to The Rex Hotel in the not too distant future.

Yours Sincerely,
Masuda Mohamed
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Rex Hotel

Property: The Rex Hotel
Address: 8 Gray Street, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #14 of 30 Hotels in Knysna
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Rex Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
One of Knysna’s most elegant and sophisticated accommodation offerings, The Rex Hotel promises its guests superior service and exceptional comfort. Located on the World Famous Garden Route, The Rex Hotel is one of the most exhilarating getaways in its class. Capturing the essence of four-star luxury, the impeccably appointed Rex Hotel offers travelers a gateway to world-class restaurants, blossoming forests and the shores of the serene lagoon. ... more   less 
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