We have been in the REX in March 2014 for 3 nights Room 102+103
the establishment of the apartment was beautiful, but:
the lights by the beds are too dark to read a book!
the Toilet wiggles on the flowing ground, making noise when you sit down and stand up in Room 103
the cushions are worn out.
the light in the bathroom-mirror is too dark, you can not shave or put on makeup.
the Internet is limited, very difficult to use! not according to a **** standard of a hotel, about I feel really sad, not for businesspeople! should be free.
rooms of the permanent guests should be ready ca.13h, because personnel lack it is impossible, although the girls are very hard working and clean. they are working till the late afternoon cleaning the rooms.
No toiletbrush in Bath
breakfast no fresh bakery, cheape cheese, bacon and sausage -no real Quality for ****Hotel
in the extra things the managmentcompany is just looking unfortunately saved cost much as possible-conscious - too bad!
Im sure other people have also complain, but there are just answera from the Management: " We are sorry..........."
The wi-fi was 'complementary' but could never connect properly and so did not work.
Look around at other hotels before choosing the Rex.
Of course there is no free wireless.
Breakfast was average with a small choice .
Standard rooms really not suitable for two people with luggages and there is no shower in the rooms. Just a bath.
The wi-fi was 'complementary' but could never connect properly
Masuda M, General Manager at The Rex Hotel, responded to this review
- Official Description (provided by the hotel):
- One of Knysna’s most elegant and sophisticated accommodation offerings, The Rex Hotel promises its guests superior service and exceptional comfort. Located on the World Famous Garden Route, The Rex Hotel is one of the most exhilarating getaways in its class. Capturing the essence of four-star luxury, the impeccably appointed Rex Hotel offers travelers a gateway to world-class restaurants, blossoming forests and the shores of the serene lagoon. ... more less
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