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“Great venue : slow service” 3 of 5 bubbles
Review of Mon Petit Pain

Mon Petit Pain
Ranked #51 of 157 Restaurants in Knysna
Cuisines: Cafe, International
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Lunch, Brunch, Breakfast, Free Wifi, Outdoor Seating, Seating, Takeout, Waitstaff
Description: Sister restaurant to Ile De Pain. One of the most popular breakfast spots in town!
south africa
Level Contributor
50 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Great venue : slow service”
3 of 5 bubbles Reviewed 21 June 2014

I have supported Mon Petit Pain for 4 years now - in fact I would call myself a faithful regular.
The new venue is fantastic BUT what happened to the service.
When you double the tables then maybe you should double the staff & get another Barrister or an assistant.
We wait in a queue to place our order, then wait a long time for coffee & then only the meal comes.
With serious new competition I would like to plead with these guys the pull up their socks & improve in their service.....
Please otherwise I may just have to find a new coffee place as my local!

  • Visited June 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank bozzies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 reviews from our community

Visitor rating
    91
    59
    17
    15
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Knysna, South Africa
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Chat with friends”
5 of 5 bubbles Reviewed 16 June 2014

Coffee and chat with friends. I did not like standing in a queue to order and pay when there were lots of customers. The service is friendly and the food well prepared. Limited menu and they only prepare so much for the day so if the croissants are finished that is your loss!

Visited May 2014
Helpful?
Thank 59Ester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town
Level Contributor
61 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“New location even better”
5 of 5 bubbles Reviewed 27 May 2014

Our first time at the new location, and had a great lunch. I actually prefer the new location to the old, and it has taken an already good recipe and made it even better. Some of the previous reviewers have complained about service, but at Petit Pain you order and pay at the counter before even taking a seat, and the only "service" is when your order is later brought to the table with a smile. It surprises me then that anyone can complain about service in this type of setup.

Great menu, food is certainly on par with Ile de Pain. I recommend trying the quiche and some of the fresh salads of the day. I'd also say its the best cappucino in Knysna.

  • Visited May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank AdviceTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town
Level Contributor
95 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“We Kneaded to Visit Agai”
5 of 5 bubbles Reviewed 20 May 2014

We make Mon Petit Pain (or its sister , Isle de Pain on Thesen Island) one of our obligatory stops when traveling the Garden Route. We have yet to be disappointed. They have maintained very high standards and this trip we found that they had moved to bigger premises. The pastries and small cakes/confectionery are superb, always fresh and the artisan breads are made each morning. Our disappointment was that their Companje bread was sold out by 12h00. We enjoyed chicken mayonnaise sandwich on their oat bread, complemented by a great coffee.

  • Visited May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Andre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
64 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Was that a black cat I saw as I walked under the ladder?”
2 of 5 bubbles Reviewed 17 May 2014

Being Knysna regulars we always ate at their sister restaurant. Unfortunately Ile de Pain was closed for a month so our hotel suggested we eat here. Hindsight is 20/20 and I wish we hadn't taken our hotel's advice. It was a monumental disappointment. The welcome was good and we could choose our table. We had our 2 year old with us so we choose a table right in the corner on the veranda with a little space between ourselves and others. My wife went inside to order. A simple order, 2 items straight off their breakfast menu and a plate of 2 portions (4 rashers) of bacon for the little guy. The first hint of trouble came when my elaborate French toast arrived first, yes, before the 4 rashers of bacon. Then my wife's scrambled eggs and bacon arrived, cold. Still no bacon for the little guy and we were feeding him from my plate. He is allergic to eggs so he couldn't eat the bacon off my wife's plate. My wife went to inquire as to where his bacon was. This made her breakfast even colder than it was when it arrived. The waitress came out to our table to tell us that his portion of bacon was on my plate with the French toast. This is where this establishment just lost any and all credibility. Why? Because this was a blatant lie. Either that or their wait staff desperately require training on their own menu. The French toast reads "French toast with caramel and bacon". I've been there once and I can repeat it, but our waitress didn't know the French toast breakfast came with bacon. Not only that but my wife ordered 2 portions of bacon, 4 rashers. There is only one portion, 2 rashers, with the French toast breakfast. We both then insist on her delivering what we ordered for our son. Too many minutes later (how long does it take to take 4 rashers of bacon out of the queue for a toddler who is waiting to eat?) only half our order arrives. Yes, after all this, our waitress still only brings us 1 portion, 2 rashers, of bacon. Well we told her to forget trying to get our order right, we would finish eating and leave. We get to the till and guess what? They have put 3 portions of bacon on our bill, plus my French toast and my wife's eggs & bacon. It was at this time that I decided it would be better for my blood pressure if I took my son's hand any quickly left this restaurant. My wife informed the cashier of the problem with the bill, and that we would not be returning. The problem with the bill was corrected, but what we were quite surprised at was the complete and utter lack of an apology. With a clutch of breakfast spots in Knysna we can afford to go elsewhere. The Island Cafe at the Turbine Hotel on Thesen Island is one such place and this morning restored our faith in decent service at breakfast time.

  • Visited May 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank PTCooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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