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“NOT 5 STAR !”

Turbine Water Club Deli and Oyster Bar
Cuisines: Delicatessen
More restaurant details
Restaurant details
Good for: View
Dining options: Outdoor Seating, Reservations
Reviewed 7 January 2014

What a let down! We were a table of 6, and all had dissapointing meals. The butternut soup was not butternut soup! When we asked what was in the soup, no one wanted to tell us. The Chicken & prawn curry had 2 little prawns in it, and the Kingklip was very small and didn't even look like Kingklip.
It seems that everyone in Knysna says "Oh it's because of the season", but surely a 5 star restaurant should train their staff accordingly, ensure that service of both food & drinks is excellent, and then the food should be outstanding.
We asked to chat to the chef, but he never came out........ why?
We weren't looking for a fight - just wanted to find out if there was some reason why things weren't up to scratch.
Sorry Turbine - I won't be back despite being a local!

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1  Thank bozzies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (37)
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9 - 13 of 37 reviews

Reviewed 2 January 2014 via mobile

Awesome service in a good setting. Good wine list and balanced menu. Candice deserves a special mention for her friendliness.

Thank Werner R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

The previous Chef must have left, because we have NEVER experienced the food at the Trubine as bad as it was this seoson and we did try to give it a go. We went there 3 times to make sure. The lunch on the 30 was just as bad, they did not even put all the ingredients that was on the menu on the plate and it tasted like NOTHING. This is very bad for a 5 star Hotel. The chef needs to go learn a few lessons from the top Restaurants in South Africa. We have got such good Chefs in South Africa, but what a disappointment to get under seasoned food that looks like a 10 year old tried out on Master chef and fell out on the first round. We enjoy good cuisine throughout the world, this was one of the worst experiences. We also went to THE TASTING ROOM in Franschoek,, THE TEST KITCHEN in Woodstock Cape Town and JORDANS Restaurant in Stellenbosch. CAN YOU PLEASE SEND THE CHEF FOR PROPER TRAINING SEEING THAT IT IS A 5 STAR HOTEL. Or send him away ... it is definitely not good for your IMAGE. Even the cheesecake that we use to LOVE was deformed, it use to be one of the best baked cheesecakes....with two different layers, but the top layer that use to be a 1omm layer is now only 2mm thick and the crust was burned.

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1  Thank HantiePretorius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

A very nice venue,nice ambience good service by all staff,and a very nice meal.quite busy but still quiet enough to talk to one another,all told a delightful evening.

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Thank Royalscot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

Wonderful restaurant settting but they didn't have oysters..this Five Star hotel offers slow service but a wonderful setting and a reasonably priced breakfast menu. I didn't stay here overnight but wanted oysters - disappointing that an "Oyster Bar" doesn't have oysters..

Thank JasonCPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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