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“Night reception and security is great !”
Review of Royal Hotel Knysna

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Royal Hotel Knysna
Ranked #28 of 30 Hotels in Knysna
Reviewed 25 December 2013

This is not the best choice in Knysna, pool was closed earlier, not an option for dinner, location is ok, parking quiet safe but we have got some misleading information, room was quiet big and beds comfortable, however the night staff is superb.

  • Stayed: November 2013, travelled as a couple
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Thank Lukas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (32)
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25 - 31 of 32 reviews

Reviewed 21 December 2013

A really hopeless B&B, and not a hotel.
Windows in room don't close, breakfast has several items not available e.g. cereal and bread!!
Parking is on the road with a car guard!
Management are in no hurry to help!

Room Tip: don't book here
  • Stayed: December 2013, travelled with family
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2  Thank 530devanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

Firstly there was a miscommunication when I deposited the full rental into the account number given. I scanned the deposit slip to the email address given.(Which by the way was not requested I did it on my own accord.) Only to promptly receive a return mail advising that they do not accept cheque deposits. This information was not conveyed up front. I had to place a stop payment on the cheque which cost me R40 in bank fees. They did however meet me half way and gave a R20 discount on the rental. When we arrived in Knysna to check in I was asked for a R200 key deposit, which was also not mentioned up front. After fussing about this they accepted R100 key deposit at this point I also made it quite clear that we had a tee off time of 7am and would there be someone available to refund the key deposit. I was emphatically assured that this would be the case, I also made them aware that we would have to forfeit breakfast, no compromise was offered not a sandwich or any other form of sustenance. The accommodation was adequate as we hardly spent any time there at all. Of course the photographs on the website were not what we got. Breakfast on the Saturday morning was more than sufficient and tasty. The staff was friendly. But no, The Royal Hotel Knysna SA would not be my first choice in future.

  • Stayed: February 2013, travelled as a couple
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2  Thank 24Howard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2017
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  • Stayed: October 2016, travelled as a couple
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Thank Luigi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2017
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  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Service
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2016 via mobile
Google Translation

Stayed: January 2016, travelled with friends
Thank Elisabeth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2015
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  • Stayed: February 2015, travelled with friends
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Thank roland v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Hotel Knysna

Address: 24 Queen Street, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #28 of 30 Hotels in Knysna
Price Range: £46 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Hotel Knysna 3*
Number of rooms: 7
Official Description (provided by the hotel):
Originally established in 1867 and now newly renovated, The Royal Hotel Knysna offers a charming colonial environment which is centrally situated in walking distance to restuarants, shops and the waterfront. With a central cobblestone courtyard, walkways and verandas, you will find yourself relaxing in this beautiful building and with wonderful staff to tend to your needs. ... more   less 
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