Stayed at this hotel on honeymoon for three nights in honeymoon. It had a great location on the waterfront at Knysna. We were disappointed to find that the hotel does not serve lunch or dinner and there is no room service available. We found the breakfast at the hotel to be average at best. The pool which was heated was quiet dirty on the floor which was a bit off putting. On checking out we found the staff member to be quiet rude. We were not asked how we enjoyed or stay but simply told to 'fill this out' which was a customer review sheet. Overall I could only describe this hotel is average at best. It is a push to be a four star hotel and after staying in fantastic guesthouses and hotels through out our stay in South Africa this was well down the pecking order.
- Official Description (provided by the hotel):
- One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more less
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- Also Known As:
- Protea Hotel Knysna Quays