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“Nice stay at Knysna River Club”
4 of 5 bubbles Review of Knysna River Club

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Knysna River Club
Ranked #28 of 100 Speciality Lodging in Knysna
Milnerton
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice stay at Knysna River Club”
4 of 5 bubbles Reviewed 14 July 2014

We stayed at Knysna River Club for 3 nights during the Oyster Festival in July. The accommodation was comfortable and serviced daily. I loved the location, as it is very central and close to the lagoon. The cottages are quite close to one another and my feeling was that it should be graded as 3 star and not 4 star. It does have all the extra's like electric blankets & DSTV, but it is a bit old on the inside. It was very comfortable though and we had a very pleasant stay.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank Ilse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krcKnysna, Guest Relations Manager at Knysna River Club, responded to this review, 17 July 2014
Thank you very much for the honest review on our resort. It is only with feedback from our guests that we can make positive changes so that your next visit with us can be unforgettable!!!
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156 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Cape Town Central, South Africa
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

We stayed at the river club for 4 nights (Monday to Friday) and really enjoyed the accommodation. We were warmly welcomed at reception after a long day on the road and book in was less than 3 minutes! We were offered a small snack, juice & some sherry...the sherry was a treat after a long day :-) We chose to stay in a downstairs chalet because of our 3 year old son. Once we got to the chalet it was slightly on the darker side (less light) and we then requested the upstairs chalet. We were gladly accommodated and we loved our new home; the chalet was bright & airy and very spacious. We had absolutely everything we needed. It was quite cold so the heater and the electric blanket on the bed was a nice plus! The kitchen is very well equipped & has everything we needed (included a wine bottle opener!). The bed was extremely comfortable & the cupboards in our room was quite large so we had ample space to pack all our clothing. There was nothing I needed...I was literally in my home away from home. The location of the river club is just perfect. You're close to the N2 but also close to the lagoon so you feel like you're away from the hustle and bustle of town. We took long walks on the lagoon & hired the bikes for sunset rides (including a small bike for our 3 year old). The staff are extremely friendly & ensured that we got helmets for our rides! We will definitely go back because our son was also comfortable and very happy with the kids pool & long walks. Was very enjoyable and would really recommend this place to couples & even families with little children. We also felt very safe here because the club is manned with 24 hour security.

Room Tip: Upstairs rooms are the best for views
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  • Stayed June 2014, travelled with family
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Helpful?
1 Thank NatalieP1205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krcKnysna, Guest Relations Manager at Knysna River Club, responded to this review, 17 July 2014
Thank you very much for the kind words!!! it is always a pleasure welcoming guests, that truly appreciate our staff going the extra mile to make your stay with us pleasant and comfortable!!! Your kind review will be distributed to all the staff !!!
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Johannesburg, South Africa
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 June 2014

Second family visit. Stayed for 2 weeks in a perfectly set out accommodation, fully equipped and beautifully serviced. The staff were all warm, friendly & helpful in all aspects during our visit. Location is just perfect for relaxing walks or run by the lagoon, close enough to walk to restaurants & Thesen Island. Sadly, 48 hours into our visit my grandchild became dangerously ill & had to have emergency surgery at the Knysna Pvt Hospital. It was touch & go for some days but the staff at River Club were very supportive and organised for us to extend our stay in order for the child to recover a little. We hope to return and finish the holiday which was interrupted. Well done River Club.

Room Tip: We have had the same room twice but think one on the lagoon would be the next choice. Only problem w...
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  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank lancsgrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krcKnysna, Marketer at Knysna River Club, responded to this review, 25 June 2014
Thank you so very much for the kind words, it is only a privilege for us to be of any assistance to our guests, we sincerely hope to welcome you back soon, accompanied by your precious grandchild! All of the best to you and your family!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

We found the chalets to be well equipped, beautifully cleaned and well maintained.
This is s great central venue to explore not only Knysna but from Storms River to George.
I found the staff at reception to be friendly and polite and on the way home I realised that I lost my phone. The staff located it and we soon had it couriered to Cape Town.
My only comment is that heater was too small for the lounge area and it was very cold. This needs to be replaced with a much bigger heater.
Certainly a place to recommend.

Room Tip: Try to get Rooms 1 to 4 which are on the edge of the lagoon.
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Mike_Mel_CapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska R, Marketer at Knysna River Club, responded to this review, 12 June 2014
Thank you for the very kind review, also the positive suggestion, we will definitely look into getting heaters that is both energy saving and provides more heat. Your positive comments will be relayed to our team as well!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gansbaai, South Africa
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

I do stayed for 4 nights, the bungalow are a roomy 2 bedroom with clean crisp linen. The staff where friendly and helpful. Canoe's are free to use.. You have to pay extra to use the hot tub next to the pool and cycles. Got no problem with the cycle hire, you can cycle right up tot he Knysna waterfront a 5 min cycle or even walk. Just do not use the walkway that lead on the lagoon to town at night... dark and it is close after dark. Hot tub I got a problem who want to pay R30 for an hour, you will look like a prune when you go outta there. The picture...featured on the pick of Knysna River Club are bungalow no 4. Besides 1-3 that is on the lagoon front and very nice to stay in. No 4. are situated next to a transformer that buzz the whole night and next to the security station that can make a noise if the security guard get hyper and start cleaning the shack out at 3h00 in the morning. Chucking the canoe ore's and stuff outside and spring clean it in the early hours of the morning 3 meters from your bedroom window. The whole complex are within walking distance 8 min to a shopping centre that sells everything and filling station. Nice central place to drive out and explore the Garden route. The other bungalows are up the hill and are all very well equiped.

Room Tip: Bungalow 1-4 are on the water edge best view, other higher up also very fine, you can lay in your be...
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank Johannes B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska R, Public Relations Manager at Knysna River Club, responded to this review, 14 May 2014
Thank you very much for your review, we appreciate the time you took to bring crucial points to our attention. Please note that an emergency meeting was called this morning with all security guards to discuss the matter of spring cleaning their office at 03:00 in the morning. I apologize for the inconvenience, and assure you that it will definitely not happen again. We do have an electrician coming in to investigate the matter of the transformer buzzing next to the chalet.
Once again thank you for bringing this to our attention, it is only with feedback from our guests that we learn of certain points that we can improve, to improve our guests stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 25 March 2014

We had a awesome stay - the cottages where clean comfortable and fully equipped. Management extremely helpful and staff friendly and prepared to go the extra mile. The lagoon side walks are fantastic and the sun set was beautiful. Close to amazing selection of restaurants and Thesen Island

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bob100cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska R, Guest Relations Manager at Knysna River Club, responded to this review, 27 March 2014
Thank you so very much for this wonderful review, we will communicate this to all our staff.
It is much appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Elizabeth, South Africa
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

I have stayed at the Knysna River club for both business and leisure purposes. With the current managers taking over approximately august 2013, every effort is made to ensure a hassle free relaxing stay in their self-catering units.
I have stayed in many self catering places but none have offered such a comfortable stay in such a pleasant environment, surrounded by peace & quiet amongst the trees, giving the feel of being in the country although you are located in the centre of town.

Room Tip: Lagoon view units are available, but I preferred the garden view units.
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  • Stayed January 2014, travelled on business
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Helpful?
2 Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariska R, Guest Relations Manager at Knysna River Club, responded to this review, 27 March 2014
Dear Jenny

Thank you for this most beautiful review it is much appreciated!!!! This beautiful review was communicated to all staff and they wish to express their gratitude!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Knysna River Club

Property: Knysna River Club
Address: Sun Valley Drive | Costa Sarda, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #28 of 100 Speciality Lodging in Knysna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Knysna River Club 4*
Number of rooms: 20
Official Description (provided by the hotel):
Situated on the water's edge of the Knysna Lagoon, Knysna River Club is a private enclave of charming, luxury self-catering log chalets in the heart of South Africa's Garden Route coast. Surrounded by shady trees and well-tended gardens, the resort offers security, privacy and comfort for guests looking to unwind, and is the ideal venue from which to explore the quaint lagoon-side town of Knysna. Whether you want an active holiday or the chance to relax in the tranquil surrounds, we offer you a value for money accommodation, in a convenient location close to all amenities, the warm hospitality of our friendly staff, the comfort of our upgraded chalets and the opportunity to experience an unforgettable holiday. ... more   less 
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Also Known As:
Knysna River Club Hotel Knysna

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