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“Hotel with a difference.”

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The Phantom Forest Eco-Reserve
Ranked #9 of 30 Hotels in Knysna
Certificate of Excellence
Whitstable
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hotel with a difference.”
Reviewed 23 October 2013

Luxury suites were excellent nicely hidden away. Food was very good over three days. Staff and drivers were very helpful and friendly. Views over estuary are breathtaking. Good location for Knysna and Plettenburg.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel

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Thank Trevor F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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350 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
elinmai
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 October 2013

Prepare to be wowed if you stay in this wonderful resort.

We stayed here on the Winter Warmer package and it proved to be a great deal. The resort is around a 10-15 minute drive west of Knysna and is set in a remarkable location overlooking a river estuary. When you arrive, you enter a secure car park from which you call reception. They then come down in a van to pick up you and your luggage and take you up to the impressive setting of this magnificent accommodation.

The service was excellent from start to finish. There was some confusion at first as the resort did not appear to have details of our Winter Warmer booking but it was resolved shortly afterwards.

As we were on our honeymoon, the resort kindly arranged for us to have sparkling wine in our room, which was a welcomed gesture.

The rooms are stunning. The wooden lodges have great views and original furnishings and the bath and shower are sights to behold. The his and hers sinks are brilliant and the bed very comfortable.

As part of the Winter Warmer package, we benefitted from an hour's massage each from a charming therapist in a cosy lodge. We also enjoyed a six course meal in the Boma restaurant each night and the food was utterly delicious. The service was also excellent and the wine refreshing. Breakfast was also great and it was fantastic to have it outdoors with the cheeky vervet monkeys dancing around you in the trees.

The staff are eager and ready to help you whenever you wish to travel down to the car park to explore the area. There are a few paths leading from the resort which you might wish to enjoy.

This is a gem of a place which deserves greater recognition. Thank you for a memorable stay!

Room Tip: I understand that Cheesewood was a basic lodge but it was fantastic nonetheless!
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank elinmai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 21 October 2013

Utterly fabulous, magical place in the forest! We got to the lodge and all plans in Knysna went out the window as this place is so good.. Wonderful views, fab food and stunning accommodation, highly recommended!

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel

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Thank Caroline & Rich... P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
Reviewed 21 October 2013

Magical. Time to reconnect. Fantastic service from all the staff. Delicious dinner and breakfast especially the sorbet between courses. The view from the bathroom into the forest is stunning. Peaceful.

  • Stayed October 2013, travelled as a couple
    • Value
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Review collected in partnership with this hotel

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Thank Jeanne & Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan, Usa
1 review
Reviewed 17 October 2013

We had the most lovely time in Knysna, topped off by staying at such a great property. The staff were absolutely wonderful and the rooms were gorgeous. Nothing like taking a bath while looking up at the stars!

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel

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Thank 720AnnArbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 October 2013

Stayed late Sept 2013 in a Villa! We had a stunning stay - the views are out of this world and its just so romantic to stay in the trees - away from everyone!
We had a villa and the outdoor whirlpool bath is simply amazing - sit and relax in the treetops in a steaming hot whirlpool - amazing!
Food is good - defo have dinner here if just one night (staying longer I wouldnt eat twice as lots of great local places to eat too).
One small thing - we ate at the restaurant and to agree with other reviews it is very cold (many diners had scarves and hats on....) - its a small thing but in a nice dinner setting it makes it a bit uncomfortable.

Room Tip: For the small extra the villas are amazing!
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  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank RichSmithUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
2 reviews
Reviewed 4 October 2013

Stayed for two nights with winter package. The service was beyond amazing. Staff members were genuinely friendly and extremely helpful! Our room was so stunning and the view was great! Could not be happier and wished we could have stayed longer. We would also recommend walking the forest trail down to the carpark as it is quite a lovely walk. Breakfast and dinner was again mindblowing! Thanks to everyone at the resort for making our stay so memorable!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JovVuuren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Phantom Forest Eco-Reserve

Property: The Phantom Forest Eco-Reserve
Address: 27 Phantom River Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#9 Luxury Hotel in Knysna
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Phantom Forest Eco-Reserve 4*
Number of rooms: 14
Official Description (provided by the hotel):
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna

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