I booked to go to Phantom Forest for dinner with a friend on my birthday. I had eaten there before, and had enjoyed it very much, but this time was a disappointment. When you are paying R400 for a 6 course meal, with drinks extra, you expect the food and service to be perfect. There was no one in charge of the lounge where you place your meal orders, and have a drink before the meal, and also in the restaurant no visible management.
We walked from the car park to the bar, down a very slipperier boardwalk with huge gaps between the wooden slats, which made it very difficult for me to walk on my heels as they would have fallen between the gaps.
We had a drink in the lounge first and then went to the restaurant. Our actual food served on the plate did not match the menu description, and quite honestly all the courses were bland and unexciting. The smoked trout was poached trout, and a thumbnail size of cheese served on a Chinese spoon with fresh herbs was pointless. There was absolutely no passion behind the cooking or serving of the food. The waiters served my partner before me, and also brought the different courses hot on the heels of the previous one.
It really was most disappointing, and an experience that will not be repeated.
- Official Description (provided by the hotel):
- The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more less
- Also Known As:
- The Phantom Forest Eco-Reserve Hotel Knysna
- Phantom Forest Eco Reserve Knysna