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“nature poor and privacy”

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The Phantom Forest Eco-Reserve
Ranked #14 of 30 Hotels in Knysna
Certificate of Excellence
Reviewed 5 May 2014

Beautiful place if you are looking for a quite place and privacy. Very special rooms and ambient. The rooms are very nicely furnished. Taking a bath on the deck of your room is just faboulus. Friendly staff and delicious dinner and excellent breakfast.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank hprw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 - 158 of 351 reviews

Reviewed 4 May 2014

Friends recommended strongly that we stay at phantom forest during our recent trip to South Africa. I can't thank them enough, it was wonderful. We stayed in one of the well appointed tree houses. With cool evening temperatures it was great to have underfloor heating in the bathroom. The rooms are set in amongst the Knysna forest and are wonderfully quiet and peaceful.
We had a package that included breakfast and dinner. The food was excellent and innovative. The dining and bar areas were wonderfully decorated and the bar boasted a great view of the Knysna inlet. The service was exemplary, the staff could not do enough to make our stay a wonderful experience. We appreciated the breakfast pack they prepared for us to take on our early morning drive to Port Elizabeth.
It was worth the long drive from Port Elizabeth to stay there. I highly recommend it as a relaxing and indulgent experience.

Stayed: April 2014, travelled as a couple
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

Phantom Forest is an absolute gem. The cabins are beautifully designed, with interiors which are bright and spaciously and tastefully finished. Our cabin had a spa bath on the patio, which was cantilevered into the forest.

I must say the service and the food is what made the weekend for us. The staff were friendly and professional and were more than happy to assist us in whatever we needed. The food was exceptional - unpretentious, imaginative and delectable! The six course dinner was a culinary delight and the breakfast on our last day was the best I have ever had! I cannot complement the chef and her staff highly enough.

Lovely weekend and would definitely go back.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank TheSmithTribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014 via mobile

Phantom Forest left no stone unturned to make us feel special and to keep us happy! Spectacular views from the decks looking over the whole Knysna! The six course dinner was absolutely amazing and looking forward to the next menu!!! Rooms were lovely and we will definitely be returning soon!

Stayed: April 2014, travelled as a couple
Thank Lizette V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

What a beautiful location , hidden away in the Forest above the Knysna Lagoon. From the moment we arrived to our departure, nothing was too much of a problem for the staff. Very helpful and friendly , the location lends itself to a relaxing time in amongst nature. We had dinner there which was delicious as was the breakfast. Time was spent in the spa which is highly recommended and the Forest walk is a must ! I will return !

  • Stayed: April 2014, travelled as a couple
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2  Thank Willem S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

Exclusive, luxurious and secluded forest lodge accommodation. Staff friendly and attentive. Meals excellent, food of highest quality and beautifully presented. Loved the spa treatments that were on offer. Would definitely return.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Nicola & Wayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this reviewResponded 21 April 2014

Hi Nicola and Wayne

Thank you for your review of Phantom Forest, and we look forward to hosting you once again in the future!

Regards from the Phantom team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

The hotel is absolutely gorgeous and is designed with perfection. The rooms are named and give an absolutely private feel with a gorgeous view and a jacuzzi outside in the open under the stars. Te food however; the 6 course dinner is pretty bad for someone who is from Asia i guess cause i tried all kinds of things in all my travels in 16 countries but never been more disappointed with all 6 courses. And the staff would not even bother to ask whats wrong even tho i returned each course untouched. They definitely need to improve the service n food however the tree houses are absolutely to die for.

  • Stayed: March 2014, travelled solo
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1  Thank MyTravellingBoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhantomForest, Public Relations Manager at The Phantom Forest Eco-Reserve, responded to this reviewResponded 21 April 2014

Like any other negative criticism of Phantom Forest we do take this very seriously!
Your selection from our award winning cuisine (which changes daily) for this night was as follows .......

Curried butternut soup with vanilla toasted pumpkin seeds.
Starter ~ Moroccan spiced venison Carpaccio with minted melon salsa and sumac oil
Granadilla, pomegranate, lemongrass and berry sorbet
Main ~ Springbok with sweet potato, caramelized red cabbage, herb butter, mange tout
and red wine jus
Cumin boerenkaas with pineapple chutney and oven dried fruit crisps
Desert ~ Nougatina with roast figs, rose and quince paste cream, vanilla hazelnut syrup
and date and plum ice cream

We are contacting other diners on this particular evening for comments on their dining experience at Phantom Forest as well as a staff report for the night.

We are sorry that you did not enjoy our cuisine and thank you for this feedback.

We look forward to hosting you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Phantom Forest Eco-Reserve

Address: 27 Phantom River Street, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#12 Luxury Hotel in Knysna
Price Range: £61 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Phantom Forest Eco-Reserve 4*
Number of rooms: 14
Official Description (provided by the hotel):
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 
Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna

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