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“Pezula Knysna”
5 of 5 bubbles Review of Conrad Pezula

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Conrad Pezula
Ranked #7 of 30 Hotels in Knysna
Certificate of Excellence
Knysna, South Africa
1 review
“Pezula Knysna”
5 of 5 bubbles Reviewed 2 October 2013

Good destination and great for the kids. Golf was superb and views from unit is amazing. Knysna as a destination offers a wide variety of extramural activities and is a nature lovers dream. Hiking and mountain biking is great.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Jan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier12, General Manager at Conrad Pezula, responded to this review, 11 October 2013
Dear Jan C,

I do appreciate your review and taking time to comment on your stay. Thank you fro recognising teh team for what they do. We have to agree with you about the activities, you can be as busy, or as relaxed as you like in Knysna and surrounds.

Looking forward to welcoming you back soon.

Best Regards

Gert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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777 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 1 October 2013

we couldn't get the right adress ,but it was worthy to get in ,very good enviroment ,people really helpful and the room fantastic . I would recommend all times just one thing negative it took long to get our diner in the room

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank Manuel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier12, General Manager at Conrad Pezula, responded to this review, 11 October 2013
Dear Manuel L,

Thank you for making us aware of the room service element that we may improve upon. Your feedback is invaluable and I appreciate it.

I am pleased that you enjoyed the stay and look forward to welcoming you back to Conrad Pezula soon.

Best Regards

Gert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Joburg
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 September 2013

I have never stayed at the hotel as I live on the golf estate! However, last night we attended our fourth Winemaker's Dinner at Zachary's Restaurant. Geoffrey Murray has to be the best chef in the Garden Route. His food is always so imaginative, using the freshest local produce and presented so beautifully. Not only that, it tastes wonderful as well! Thanks Geoffrey and the rest of the team - keep up the good work.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SueSKnysna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier12, General Manager at Conrad Pezula, responded to this review, 11 October 2013
Dear SueSJoburg,

Thank you so much for your review. We value your input and to have you, as a local support us is abslutely fantastic.

I look forward to welcoming you back to the next Gourmet Wine evening and keep an eye on the space for a couple of Epicurian evenings that we are working on.

BestRegards

Gert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg
2 reviews
5 of 5 bubbles Reviewed 25 September 2013 via mobile

What a memmorable experience! The rooms are so comfortable fitted with everthing you could possibly want - from a pod espresso coffee machine, to a gorgeous shower and relaxing bath, to a stunning fire place - you could not ask for more! You also get to view the best of both worlds by having views of thr lagoon on the one side and the magnificent golf course and sea on the other! Wow... this is a place you absolutely have to treat yourself to.

  • Stayed September 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier12, General Manager at Conrad Pezula, responded to this review, 11 October 2013
Dear Claire B,

We are pleased that you have such an impressionable stay. Thank you for taking the time to review us and telling us what you enjoyed. We love hearing the stories.

We look forward to welcoming you back.

Best Regards

Gert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
5 of 5 bubbles Reviewed 24 September 2013

Been at the Conrad for 3 nights and it was nothing short of spectacular. I would definitely recommend this to couples and businesses alike. The suites are top class, the service fantastic and the views are absolutely breathtaking. It’s often a rare find to get service of such quality. The dining room staff just knew what to do to make my visit to the restaurant worthwhile… always just being around toy top up a glass or remove some cutlery but never in your face. Not once did I feel that I had to search for someone to assist me. The barmen were the friendliest ever and the smoking lounge is absolutely luxurious. With the softest chairs and most comfortable couches. I truly felt as if I were at home. It helps to find places which still air the formulae 1 grand prix in a country that is soccer and rugby crazy. Be sure to try out their ranges of red wines. Delish…. Brandon

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Brandon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier12, General Manager at Conrad Pezula, responded to this review, 11 October 2013
Dear Brandon L,

Thank you for taking the time to to review us and tell fellow travellers what to expect when they decide to stay with us. We are humbled by your comment and appreciate the fact that you rate us so high.

I loof forward to welcoming you back to Conrad Pezula.

Best Regards

Gert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 20 September 2013

Definitely one of the best hotels I've experienced anywhere in the world. Service was faultless, good breakfast and very spacious rooms. You get complimentary access to the spa which is also of a very high standard. Location is un-beatable for Knysna. Would definitely return.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryHalb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier12, General Manager at Conrad Pezula, responded to this review, 11 October 2013
Dear GaryHalb,

We look forward to welcoming you back to Conrad Pezula. I am pleased when guest enjoy the resort and want to come back.

Thank you for taking the time to write a review and letting us know what you enjoyed.

Best regards

Gert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wil, Switzerland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 September 2013

Everything is great there. Great service, fantastic rooms, beautiful golf course. But the breakfast is poor. The first morning, I got one fresh orange juice. I ordered a second one. Failed. No more oranges... The second morning, We hadn't any napkins, we ordered some. "Sorry, we haven't napkins anymore." Ok. It's not 5 star like. We were there for 3 nights. 1 time breakfast buffet, 2 times no buffet.
The first evening we ordered a startet and a main course with sparkling wine and red wind. after the starter we got the sparkling wine, after the main course we got the red wine... no comments...

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wolgensinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier12, General Manager at Conrad Pezula, responded to this review, 11 October 2013
Dear Wolgensinger,

Thank you for the review and balancing it with constructive criticism as well as compliments.

We appreciate the comments and have already implemented corrective actions in the areas where we failed.

I am pleased that you enjoyed the resort and its setting and look forward to welcoming you back to Conrad Pezula.

Best Regards

Gert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Pezula

Property: Conrad Pezula
Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Phone Number:
Region: South Africa > Western Cape > Knysna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Knysna
#2 Spa Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Official Description (provided by the hotel):
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 
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Also Known As:
Pezula Hotel Knysna

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