I was expecting a complete 5 star experience and as a stealthy traveller my expectations were high, especially for the prices which are over board completely. I ended up very disappointed.
The room service was possible the worst meal I've ever had, I remember the soggy fries were literally in a pool of oil. And boy where they some expensive soggy fries.
Service was friendly but slacking. Called a couple of time to be collected from our room to be taken to the reception area before actually being collected.
But my worst was that the spa prices were by far the most expensive I've ever seen ( even on an international level ). To a point where I had to call to confirm the prices twice to believe it. However, on a short getaway you can look past it and just try enjoy everything so my boyfriend and I went for a hot stone massage which was nothing short of average. Below, actually. My masseuse took her shoes off and her feet smelt awful, with my face directly above I wanted to throw up until I turned over.
Just felt like the biggest waste of money. Not returning, sadly.
- Official Description (provided by the hotel):
- Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom and 5 two bedroom villas. ... more less
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- Also Known As:
- Pezula Hotel Knysna