Although the rooms were clean and neat, and most things were in place, it is the small differences one would expect from a 4 star establishment that was missing. We selected Isola Bella based on others glowing reviews and reports of hospitality. Marisa was on leave overseas during our 2 day stay, and left us in the hands of Maria. Although friendly, and seemingly helpful, I was still surprised when in the morning, it seems to be expected of the guests to prepare their own breakfast, with bread, eggs, a toaster and some fancy egg boiler left in the communal lounge, but no one to prepare anything. Needless to say we skipped breakfast the last morning. Which brings me to my last issue, even at 2 and 3 star rated guesthouses the rooms normally have private coffee and tea facilities. At Isola Bella this needs to be shared with everyone else. We were lucky that no other guest were around, because the fight in the evenings over the shared TV could be nasty. I would strongly recommend that you do not plan your visit when Marisa is on leave, as it seem to be a different experience.
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