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“Waterside tranqulity”

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The Lofts Boutique Hotel
Ranked #9 of 30 Hotels in Knysna
Certificate of Excellence
Reviewed 29 December 2013 via mobile

I know Knysna quite well but this the first time I've stayed on Thesen Island - and I loved being so close to the water! This boutique hotel has a wonderfully calming effect on its guests. With different rest areas to enjoy, an intimate bar/lounge overlooking the water, friendly staff (especially the receptionist) and great loungers on your private balcony there really isn't much more you could ask for. And for those guests who like to come 'home' a bit later there's always that decanter of something tasty to help yourself to before climbing the stairs to bed. Breakfast is served at the Turbine across the way - a good start to the day. Spa treatments are also avaialable on site. each treatment room looks onto the water for maximum stress release. Fabulous.

Stayed: November 2013, travelled solo
1  Thank Lexisb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoftsThesen, Marketing Manager at The Lofts Boutique Hotel, responded to this reviewResponded 15 January 2014

Hi Lexisb,

Thank you for the great review that you wrote about The Lofts Boutique Hotel.

We love getting feedback from our guests, especially good reviews as our staff pride themselves to give friendly and good service.

We are really happy that you had a truly relaxing experience with us and at Le Spa Tranquille. The location of The Lofts and the spa is truly unique and we strive to create a relaxing and tranquil feeling for our guests.

Kind Regards
Carla Meyer
Marketing Manager

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196 - 202 of 366 reviews

Reviewed 23 December 2013

We stayed in the loft room 1B. The room is beautiful and very comfortable, however there are a lot of negatives. The room has contstant noise from the entrance of the hotel and reception area, there is noise from the stairs coming from the reception area, and noise from a public bench oustide the hotel's entrance. Overall this room was a disappointmebt as we could not enjoy the views because of these shotrcomings. The breakfast set up was also disappointing as there was only one option as we left the hotel at 8am.

Room Tip: Dont choose room 1B if you want privacy and quiet
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  • Stayed: December 2013, travelled as a couple
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1  Thank TerryWilcox1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoftsThesen, Marketing Manager at The Lofts Boutique Hotel, responded to this reviewResponded 15 January 2014

Hi TerryWilcox1,

Thank you for writing your review.
It is always great getting feedback from guests as this helps us improve on issues you have mentioned. We are terribly sorry for the noise irritation that you experienced on your stay. On your next visit we would recommend trying Luxury Lagoon Suite 2 - Lagoon Brilliance as this room is situated on the water's edge, away from the reception area or if you prefer you can try one of the Luxury Loft Rooms which is situated further down into The Boatshed.

We will also work on controlling the noise levels in the reception area to reduce the noise levels you experienced.

Kind Regards
Carla Meyer
Marketing Manager

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Reviewed 30 November 2013

There is so much to love about this place, situated as it is on Thesen Island in the middle of the Knysna Lagoon. The Lofts is in a renovated boat-building shed and the transformation is superb! As a family we stayed in one of the two bedroom loft apartments, which provided our small person with her own bedroom and bathroom. This space, as it is up amongst the old cross-beams, is truly magical and provided our small person with hours of fun - it also allows mum and dad to have their own 'romantic' private space. The two bedroom apartments do not have a view but this is compensated for by the apartment's decoy and generous amounts of space. The other available types of rooms have views but vary in size and style. There is a (plunge-size) pool which looks out on the lagoon, a lounge with a bar and an 'honesty' system, and another lounge on the first floor that looks out over the lagoon. NB. You will need a car to reach the nearest swimming beaches. The two bedroom apartments allow you to cook and cater for yourself but The Lofts is located next to the fabulous Lle de Pain Cafe (see separate review), which is open for breakfast and lunch. There are also lots restaurants within easy walking distance. The Lofts reception is open from 7 am to 9 pm and the staff are helpful and friendly. Free WiFi is available throughout and there is also a computer in the lounge bar. Undercover parking is provided!

Room Tip: Depends on your needs. There are two bedroom loft apartments, 'luxury' one bedroom apartment...
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  • Stayed: November 2013, travelled with family
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Thank anactbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoftsThesen, Marketing Manager at The Lofts Boutique Hotel, responded to this reviewResponded 12 December 2013

Hi Anactbloke,

Thank you very much for your great review.
We love getting feedback from our guests, especially good reviews as our staff pride themselves to give friendly and good service.

Kind Regards
Carla Meyer
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

The hotel is located on Thesen Islands, and our room had a wonderful view of the lagoon. The room was very nicely decorated. The hotel was interesting and had a lovely interior, however Thesen Islands is an odd place, a collection of estate agents, a few high end tourist shops and five restaurants amongst a residential area (the pizza restaurant Col' Cacchio is highly recommended as is the breakfast place ile de pain). The area did seem to lack atmosphere.
Knysna is a good base for a wide range of outdoor activities.

The only irritation concerns the internet which was an ridiculous voucher based system where each voucher allowed 200MB, absolutely useless if on a laptop, I got through several over a 2 day stay. You also had to enter voucher details regularly as for some reason they were not stored on devices for more than a short period of time. One of the reasons we booked this hotel availability of wifi…

Room Tip: We stayed in Tower 1 and had great views of the lagoon
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  • Stayed: November 2013, travelled as a couple
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1  Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoftsThesen, Marketing Manager at The Lofts Boutique Hotel, responded to this reviewResponded 12 December 2013

Hi Tony D,

Thanks for writing your review.
It is always great getting feedback from guests as this helps us improve on issues you have mentioned. I will have made a note of to look into the Wireless Voucher system and we will try to improve this.

Kind Regards
Carla Meyer
Marketing Manager

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Reviewed 14 November 2013

My husband and I made use of the "Honeymoon Special" towards the end of September 2013, and we had an unbelievable time at the Lofts. The view of the Lagoon from our room was breathtaking, the amenities were lovely and the staff did everything they could to make our stay memorable. I would recommend this hotel to anyone looking for a 5-star experience in one of the most idyllic locations in South Africa!

Room Tip: The "Lagoon Charm" room is spacious, has a king-sized bed and a spectacular view of the la...
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  • Stayed: September 2013, travelled as a couple
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Thank Lauren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoftsThesen, Marketing Manager at The Lofts Boutique Hotel, responded to this reviewResponded 12 December 2013

Hi Lauren T,

Thank you very much for your amazing review.
The Lofts staff pride themselves in making guests' stay special and getting great feedback like this, is awesome!

Kind Regards
Carla Meyer
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

If you are looking for a place to be completely comfortable and feel like your not in an impersonal hotel, this is your spot!
I'm inlove with The Lofts as I always leave with a sense of sadness because my stay is always too short. Even waking to the smell of the freshly baked bread from the bakery close buy adds to the "home" feeling.
For someone who travels a lot and comes into contact with MANY types of impersonal spaces, The Lofts always makes me feel at home.

The rooms are fully sometimes over equipped and there isn't a shortage of anything.

Plus its located in Knysna!! Can't go wrong with that!!

Try it, you won't be sorry...

  • Stayed: October 2013
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Thank Carmen792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoftsThesen, Marketing Manager at The Lofts Boutique Hotel, responded to this reviewResponded 12 December 2013

Hi Carmen 792,

Thank you very much for your review.
Our staff pride themselves in giving friendly & good service and that is why we love hearing that you feel at home at The Lofts as this is the feeling we wish to provide to all our guests.

Kind Regards,
Carla Meyer
Marketing Manager

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Reviewed 4 November 2013

We arrived at the door to enquire about rates and got quite a reduction which brought it to within our price range. It really was exceptional. The room had three large picture windows which overlooked the bay - the water lapping just below. The bathroom was within the room - a bath with wash basins on either side and beyond a glass shower with two shower jets!
We met three girls at the reception desk during our two night stay and they were are very friendly and helpful.
We were surprised upon booking our B&B stay that breakfast was not served within The Lotfs itself but rather we were given a voucher to take to some nearby restaurants. Initially we were disappointed by this but we were very soon reassured on the first morning when we were directed to Ile du Pain next door. What a treat! They had a breakfast menu that far outstripped any hotel's. And it was absolutely delicious. The voucher was very generous and more than covered what we ordered. The next morning we were sent to the Island Cafe in the Turbine Hotel. Although it did not have the ambiance of the Ile du Pain, their breakfast menu too was very extensive but for us the continental spread more than satisfied our needs. Again our voucher was valued at more than we could eat.
The situation of The Lofts Hotel, although on Thesen Island, is very central to all that one would want to do in Knysna. It is a beautiful and unusual building in a most idyllic spot. We would thoroughly recommend it as a special place to stay.

  • Stayed: October 2013, travelled as a couple
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Thank N_IrelandMarmalade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoftsThesen, Marketing Manager at The Lofts Boutique Hotel, responded to this reviewResponded 12 December 2013

Hi N_IrelandMarmalade,

Thank you very much for your great review.
We love getting feedback from our guests as this helps us to measure our level of service. Our staff pride themselves at providing guests with friendly & good service and they are always happy to hear when our guests expectations were met.

Kind Regards
Carla Meyer
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lofts Boutique Hotel

Address: The Boatshed | Long Street, Thesen Harbour Town, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Knysna
#3 Family Hotel in Knysna
#7 Business Hotel in Knysna
#9 Luxury Hotel in Knysna
#13 Romantic Hotel in Knysna
Price Range: £114 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lofts Boutique Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
What better way to enjoy Knysna than a stay on an island, located not only in the heart of the Knysna Lagoon, but also in a Blue Flag Marina in the very centre of Knysna? Set within the remodelled timber frame of the old Knysna boatbuilding shed, the hotel rooms take one's breath away with their industrial refurbishment and design. This fresh, smart-casual approach is far from the ordinary, and caters well to every desire. Multiple room options are presented in various styles: Exclusive Lagoon Suites Luxury Loft Suites Luxury Units with Self-catering Facilities ... more   less 
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Also Known As:
Lofts Hotel Knysna

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