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“Lagoon beach hotel stay over”

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Lagoon Beach Hotel & Spa
Ranked #1 of 3 Hotels in Milnerton
Jeffreys Bay, South Africa
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lagoon beach hotel stay over”
Reviewed 23 November 2013

I recently had to fly down to Cape Town to collect a vehicle that I had purchased. I contacted Lagoon Beach Hotel and within no time I was sorted out with accommodation, a shuttle service from the airport and very friendly reception staff.
To top it all, the hotel general manager, Andre Turnbull, allowed my vehicle to be parked on the hotel premises until I arrived to collect it.
The food in the restaurant was awesome and I can not thank the staff and management enough for all the friendliness and assistance that I received from them.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ceciljones01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review, 20 March 2014
Dear ceciljones01

Thank you for your review on Trip Advisor.

Please would you be so kind as to repost your review using Lagoon Beach Hotel & Apartments instead of Lagoon Beach Hotel & Spa.

Thank you kindly.

Yours in hospitality,

Lagoon Beach Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
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English first
Durban, KwaZulu-Natal, South Africa
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 November 2013

I was fortunate enough to stay at the Lagoon Beach Apartments during the launch of an Induction Programme. Fantastic setting and unbelievable service! Awesome breakfast room with fantastice views. Mike the conference Manager was absolutely outstanding! Cannot wait to return!

Room Tip: The apartments are perfect for a family holiday in Cape Town. Apartments have evrything you need!
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Shelley-Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, 4 December 2013
Dear Shelly-Ann T

I am so glad you enjoyed your conference with us and I will be sure to pass on your compliment to Mike.

We definitely hope to see you again soon.

Regards,

Andre Turnbull
General Manager
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Blenheim, New Zealand
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 November 2013 via mobile

We stayed here on our first night in South Africa. The staff were fantastic they were willing to help with any requests. The view was amazing as was the food.
The Hotel is a bit further out than we had anticipated but once we got there it was worth it. Excellent value for money.

Stayed November 2013, travelled as a couple
Helpful?
Thank JVR_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, 4 December 2013
Dear JVR_27

Thank you for your most valued review. I am so glad you enjoyed your stay with us and I hope that the rest of your stay in South Africa was a good one and they you arrived safely back in New Zealand.

When you visit South Africa again, please ensure to stop by Lagoon Beach Hotel again.

Regards,

Andre Turnbull
General Manager
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Sandton, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 November 2013

Booked with them for 3 nights for my honeymoon and I would ask for more. The service was on point and the view to the ocean was spectacular. I also have to mention their breakfast is top class. I would recommend them to any couple seeking a romantic experience in Cape Town.

Room Tip: Make sure you request for a room with a view!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank 0027742653202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, 4 December 2013
Dear 0027742653202

Thanks for your comments on TA. Its always amazing to hear positive feedback and I am delighted that you enjoyed your honeymoon with us.

We look forward to seeing you again soon.

Regards,

Andre Turnbull
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 November 2013

Stayed before but in the hotel part. This time stayed in the apartments , due to the fully equiped kitchen gives you the time to relax and look at the sea and the sunset. Eat when you want to , fully serviced so you dont need to wash up afterwards. Great size the two rooms plus to full bathrooms. One with bath and the other with shower. Great views of Robben Island, Table Mountan and the sea. Beach is 10 m away from opening you sliding doors. Bedroom looking ont othe sea has sliding windows. Downside 2nd bedroom only a blind which is very light so the whole night the room is quite light . TV channels very limited , no SKY . Spacious unit . Close to Waterfront with curtisy transport. Golf course near by. All round nice place to stay with easy axcess to highways and airport.

Room Tip: ground floor facing the sea
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ianpat2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, 4 December 2013
Dear ianpat2013

Thank you so much for your positive review and I am glad you enjoyed your stay with us in our apartments.

We do hope to welcome you back very soon. We are almost finished with our hotel rooms refurbishment so you will be able to experience virtually brand new bedrooms.

Regards,

Andre Turnbull
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
2 reviews
Reviewed 27 October 2013

The room was great and service was quite good. You can have a great eat, drink out in the La Mizu bar and enjoy the view of Cape Town and the ocean.

A plus is that they offer complimentary rides to and from Waterfront.

The problem with this hotel that its far from the City Bowl and there is nothing around it, which makes it not suitable to stay more than a day or two (more like a convention center and a hotel)

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashraf_Altalleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review, 20 March 2014
Dear Ashraf_Attalleh

Thank you for your review on Trip Advisor.

Please would you be so kind as to repost your review using Lagoon Beach Hotel & Apartments instead of Lagoon Beach Hotel & Spa.

Thank you kindly.

Yours in hospitality,

Lagoon Beach Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 October 2013

We booked 2 rooms and paid extra for the view. We got two rooms with a view to the highway and parking lot, in a section under renovation. After complaining we ended up with a penthouse with a nice view to the beach and (if you tip toed) table mountain over the roofs. Actually the staff at the reception was very helpful. It's an hotel for conferences and big groups, in need of renovation. The breakfast was fine, just needed fruit salad (not canned fruit or fruits in a basket!), proper juices and good croissants. The location is nice - about 10 min. drive from the V&A - but you will need to make use of the shuttle or have a car, because there's nothing around, except the beach. Next time we will look for other options.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaoJao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LagoonBeachTeam, General Manager at Lagoon Beach Hotel & Spa, responded to this review, 4 December 2013
Dear JaoJao

Thank you for your comments. Please accept my sincere apologies for putting you into rooms you did not book but I am glad that we were able to rectify our mistake quickly.

Regards,

Andre Turnbull
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lagoon Beach Hotel & Spa

Property: Lagoon Beach Hotel & Spa
Address: Lagoon Gate Drive, Lagoon Beach, Milnerton 8000, South Africa (Formerly Lagoon Beach Hotel & Apartments)
Phone Number:
Region: South Africa > Western Cape > Cape Town > Milnerton
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Milnerton
Price Range (Based on Average Rates): £
Hotel Class:4 star — Lagoon Beach Hotel & Spa 4*
Number of rooms: 211
Official Description (provided by the hotel):
Lagoon Beach Hotel offers unequalled vistas of Table Mountain and Atlantic Ocean. Immersed in an atmosphere of contemporary minimalist design and neutral tones, reflecting the natural surrounding environment. Decor is typical of a stylishly appointed modern city hotel. The hotel's 32 beach frontage deluxe suites offer a breathtakingly unique oceanside experience. Ten minutes from Cape Town's Waterfront, with direct access to the beach. Abalone Brassiere is a culinary delight to savour. ... more   less 
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Also Known As:
Lagoon Beach Hotel And Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Hotel & Spa Cape Town/Milnerton

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