We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lagoon Beach apartments”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sunstays Lagoon Beach Apartments
Certificate of Excellence
Vanderbijlpark, South Africa
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lagoon Beach apartments”
Reviewed 9 March 2014

Booked through RCI but told we couldn't use our points so had to pay. On arrival I thought we were walking into a municipality office block. Check in OK but then taken to our room which was booked as a sea view room, it was bottom a floor apartment with one of the bedrooms on to a corridor so no fresh air (and no aircon in any of the rooms) & in an area of the garden which hardly got sun, just the same litter blowing around all week!! When we mentioned this to the man who took us to the apartment we were told 'we only give RCI our standard rooms!!' & were told that all of the other rooms around us were fully booked all week. strange, 2 weren't used at all most of the week, the other one only used on the Thursday as we left on the Friday!! I eventually picked litter up from blowing around myself on Wednesday evening. We were told the apartment was privately owned so to take care of things, wall tiles were cracked in the bathroom, fridge didn't get cold, freezer melted ice every day, dishwasher door wouldn't open because of the freezer door. no inventory sheets to check, no resort/tv information available. Curtesy bus advertised on internet but was supposedly R180 PER BUS to V&A yet for 2 couples it cost us R180 there & although we shared it back with 2 other couples (4 couples in all) it cost us R150 back. We were told about the public bus at the top of the road but not that we had to get a card at R30pp then have more money put on it to cover the cost, but, we were unable to do this as we were only told this at 5.20pm on the day we wanted it & then told we could only get it during office hours (before 5pm). corridors & other public areas were dirty & obviously only cleaned up the middle of the walkways, the access door & passage way to the pool / bar area used as smokers areas & the tab ends left everywhere on the floor. The apartments pool area only had 2 sun beds of which one couldn't have been used as it was broken. Dogs were taken into this area also. The very few better things about the place - we were helped with our luggage to the apartment but that was where the helpfulness ended I'm afraid. It was ok for access to V&A, Blobourgstrand etc providing you had a vehicle & didn't mind driving all the time. Will we return or recommend it VERY LIKELY NOT!!!!!!!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LindaCM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

135 reviews from our community

Traveller rating
    40
    53
    33
    5
    4
See reviews for
68
21
2
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Exeter, United Kingdom
1 review
Reviewed 5 March 2014

Excellent accommodation, we travelled with a young famils and the aprtments were spacious, clean, well equiped. There were 2 pools we used, one on the roof top with views of Table Mountain and another right next to the beach and a cocktail bar. Staff really friendly, always hepled us with everything we needed. Underground parking, excellent security. We would definitely recommend and stay again if we returned to Cape Town. You need a car to get anywhere, but by being just outside Cape Town the traffic was usually OK.

Room Tip: Try to get a view, we had a partial view of the beach which was stunning. The rooms without a view w...
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank helen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 March 2014

Its a very good beach location but the rooms are so outdated. There is no air-conditioning, the internet is apologetic and the gym is more like a museum of old gym equipment. The TV channels selection was very poor. The furnishing of the room was outdated. But closeness to the beach was a very exciting experience for the family.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Kunle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level 1 Contributor
3 reviews
Reviewed 3 March 2014

I booked an apartment on a business trip as I could not get space in the Lagoon Beach Hotel.
This was a great alternative as I had more space than I would have had in the hotel, but all the hotel facilities were a short walk away.

Room Tip: The building layout meant that a non-sea facing room still had a view of the lagoon.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank vGrunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2014

Great location away from the city, but a close drive to everything. Beach, view of Table Mountain and pool area beautiful. We were initially given a 2 bedroom/2 bath that was dated and worn with stains. After a lengthy discussion with 2 levels of management, we were moved to a much cleaner & updated room, and provided with fans as there is no air condintioning and it was hot! Only warning is that there seems to be quite a variety in the quality of rooms that are offered at this property, hopefully you get a good one!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank cauchbavie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level 6 Contributor
152 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 31 January 2014 via mobile

Great views of table mountain. A little out of town so a car is a necessity. No wifi in the rooms. It is only really available in the lobby of the hotel. The room was dated. Old and tired carpet and couch. No airconditioning though it is probably not commonly required. The sliding door to the balcony would not lock. The front door had been forced open and the timber around the lock had been pushed back into place. The safe showed signs of previously being forced open also. There was cracking around the tiles, basin and cupboard in the bathroom. Mould in the shower and tiled floor was pretty bad. The room was serviceable but next time I'd stay at camps bay somewhere.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matt_kal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerhardBeukes, Owner at Sunstays Lagoon Beach Apartments, responded to this review, 13 February 2014
Dear Mat,

Thank you for your review. Our sincere apology that your recent stay was not satisfactory. Sunstays strives to delight our guests and we manage to do this more often than not. Your review is disconcerting and I am investigating what went wrong but unfortunately am unable to find you on our system. We would appreciate your feedback on who you booked through and who the operator was. Is it at all possible that you actually did not stay in a Sunstays Lagoon beach apartment and perhaps stayed in an apartment operated by a non graded agency in the same complex?

The vast majority of our two bedroom self catering apartments have been refurbished and re-decorated by a renown artist/interior decorator. We also have WiFi access to all rooms through a login system. Our front desk are on call 24 hours a day to assist with any matters you may be unhappy with - be that WiFi connection, security, maintenance etc.

Please feel free to contact me directly so that we may rectify the situation.
Kind regards, Gerhard Beukes CEO

Could it be at all possible that

In the Lagoon Beach Apartment complex, Sunstays is the main operator of self catering apartments and we are certified as a four star establishment with the Hotel Grading Council. We are committed and obliged to maintain their standards. Is it at all possible that you actually did not stay in a Sunstays apartment and perhaps stayed in an apartment operated by a non graded agency.


Kind regards, Gerhard Beukes CEO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 January 2014

Wonderful location with breathtaking views. Lovely resort with good central location from all of Cape town. More care needs to be taken with the supervision of the cleaning of the units. All in all you can have a very enjoyable vacation.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaminie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Milnerton
0.1 mi away
Lagoon Beach Hotel & Spa
4.1 mi away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#29 of 109 in Cape Town Central
1,714 reviews
1.4 mi away
Cape Town Marriott Hotel Crystal Towers
Show Prices
Show Prices
Show Prices
4.8 mi away
Aquarius Luxury Suites
Aquarius Luxury Suites
#2 of 7 in Bloubergstrand
293 reviews
1.4 mi away
StayEasy Century City
StayEasy Century City
#2 of 3 in Milnerton
380 reviews
4.6 mi away
Road Lodge Cape Town N1 City
Show Prices
Show Prices
Show Prices

Been to Sunstays Lagoon Beach Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunstays Lagoon Beach Apartments

Property: Sunstays Lagoon Beach Apartments
Address: Lagoon Beach Road | Lagoon Gate drive, Milnerton 7441, South Africa
Region: South Africa > Western Cape > Cape Town > Milnerton
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Speciality Lodging in Milnerton
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sunstays Lagoon Beach Apartments 4*
Number of rooms: 60
Official Description (provided by the hotel):
Sunstays Lagoon Beach four star accommodation consists of a variety of self-catering apartments and Superior Suites on the beach. A mere 10 minutes drive from the Cape Town city bowl with private balconies with views of table mountain. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Travel Republic (UK), Agoda, Hotels.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Sunstays Lagoon Beach Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunstays Lagoon Beach Apartments Hotel Milnerton
Lagoon Beach Apartments Milnerton
Sunstays Lagoon Beach Apartments Cape Town/Milnerton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing