We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Monkey Valley Resort
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Tintswalo Atlantic(Hout Bay)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
The Last Word Long Beach(Kommetjie)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hout Bay Manor(Hout Bay)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Steenberg Hotel(Constantia)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Colona Castle(Lakeside)
View Hotel
  • Free Wifi
  • Free Parking
Tudor Hotel(Cape Town Central)
View Hotel
  • Free Wifi
  • Breakfast included
Reviews (258)
Filter reviews
258 results
Traveller rating
70
79
53
27
29
Traveller type
Time of year
LanguageAll languages
More languages
70
79
53
27
29
Show reviews that mention
All reviewsnoordhoek beachamazing viewstree housecrown eaglecape townoverlooking the seaexecutive suiteco ordinatorwonderful mealwooden deckbeautiful venuelaid backlong beachthe cottagesgreat spotthe hustle and bustlesouth africa
FilterAll languages
Updating list...
189 - 194 of 258 reviews
Reviewed 2 April 2014

We used Monkey Valley to hold a conference for 30 people in March. The rooms were very clean and the view spectacular. The food at Monkey Valley is suburb if you order from the restaurant (great seafood) - the buffet options have some room for improvement. We were very happy with Milton, Ifran and the receptionists for their high quality service.

Thanks Monkey Valley!!

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mary s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

What was meant to be a special evening turned into a very disappointing stay and we feel we need to warn others. The only saving grace is the view.

Where to start.

1) We were shown a lovely room and then went ahead to book it but on checking in given a totally different room not nearly the same or with same facilities.

2) Booking for a special stay/celebration but not being told before accepting the money that their restaurant is fully booked and there is nothing they can do. When asking for a room service option they were not even a little accommodating or trying to look for an alternative plan for their clients.

3) The TV not working. After 3 calls to reception, finally sent someone up and there was nothing they could do. 10pm that night they agreed something was wrong with the decoder and replaced it!! Not ideal

4) Sent feedback to the manager over 3 weeks ago and yet to receive some form of a reply or apology! Disgusting customer service.

These are just some of the points that made our stay and experience very disappointing. It could be such a stunning establishment with perfect location but definitely will not be staying again and no recommendations in the near future unless there is a serious change of management.

Be warned!

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank PAS287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

Beautiful room, location, delicious food, but it was really, really let down by its service.

When we went for dinner the service was so slow it seemed they had forgotten us - we had to keep going up to someone to order food, get our drinks, etc (waiting a good half an hour for someone to take our drinks or food order - the table next to us left). However the food came out on time (but before our drinks!) and was delicious.

We also had issues when trying to book - they asked for our bank details, then we didn't hear back from them until the night before our stay - despite us trying to get in touch several times to cancel over a month, and us therefore having to change our plans at the last minute. Not very reassuring giving your bank details and then not hearing back..

They also gave preferential treatment to visitors that were in a travel group (living up to the 'resort' in its name) - letting them be drunk and loud at midnight. I had to call to ask reception to ask them to make less noise (reception was right next to the pool where they were all sitting - so its not like they couldn't hear them). He mumbled and put the phone down on me.

As we left I mentioned the issues we'd had to the manager, and we even filled out one of those comment forms - he said he would read it and email us back - that was almost a month ago. Nice to be a valued customer.

Really such a shame, really nice room with a view, nice view from restaurant with lovely food, just everything else really dampened the enjoyment and will next time find somewhere else in Noordhoek.

Room Tip: If you want peace and quiet, probably best to go for a lodge as the other rooms are all very close together and you can hear your neighbours.
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014

We would all just like to say a huge thank you all the staff at Monkey Valley - we hosted our Team Building / New Year kick-off at this establishment and everything went perfectly.. The venue and accommodation was breathtaking and the staff truly went the extra mile - accommodating us for any and every extra request. All the staff was ever so helpful and friendly. Not to mention the extremely luxurious accommodation and delicious food. All very much appreciated and all our staff want to return - going to be hard to top this!

Room Tip: THE VILLA - absolutely breathtaking and you will not want to leave!!!!!!!!!!!
  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tammy_Macpherson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

Both last year and the year before Christmas day lunch we went to Monkey Valley for the wonderful Christmas buffet lunch. This last Buffet was even better than the year before and excellent value for money. The staff were constantly filling up the buffet dishes and all of the dishes were well presented and delicious.
Apart from the great food, the setting and spectacular beach and sea views are some of the best and the staff were there to please everyone.
Well done to the Monkey Valley Resort & Thorfynn's Restaurant Management, Staff and Kitchen!

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
2  Thank JennyJ777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews