We went and made a reservation for the evening with a specific table requested. The table was completely separate from the others, and was situated on like a little platform. It was in a windy area but we thought that, that table is seclude from the wind. If we known better we would have chosen to rather sit in the main building. When we arrived we were informed that we cannot have that table due to musician performing. That is quit understandable. They gave us a table on the lower area right next to the door. Then the waiter disappeared. After a very long time my wife went to look for somebody to serve us. We asked for a menu once again the waiter disappeared. I had to go and look for him once again. We order the wine and as he pour the wine he asked us if we were ready with the order for our food. We asked if he was crazy because he is only pouring the wine and we want to have time to enjoy our wine. Shortly he was back for the order. We gave him the order with clear instruction that we do not want to eat before a certain time. We both ordered the filet steak. Its served with a sauce on the meat. We requested that the sauce must be separate. 10 minutes later our food arrived with the sauce on the meat. We told the person who brought the food that the order is not right. She said she will call our waiter. We waited and waited and once again my wife had to go and look for the waiter. They took the food and brought it back after a while. My wife's sauce still on the meat. She said just leave it like that. It was cold and the meat was taste less. Terrible never ever had a steak like that and the steak is there flagship supposedly? The performer start her show 20 minutes late. She was supposed to start at 20h00, it was 20h20 when we asked the waiter where she is. The answer was she went to freshen up and will be here shortly. Now remember we had our supper already and it was bad. We said no thank you for pudding. We order coffee with the idea nothing can go wrong with coffee. Surprise ..We ordered 2 Americanos . Wait for this it came in a small espresso cup after we clearly requested hot milk and water. We sat with this tiny cups in front of us and waiting for the waiter once again. Eventually I called the manager after I tried to pour my milk, the milk was sour blots of milk fell in this tiny cup, it was horrible. We wanted to leave and we waited and waited for the waiter once again. It was a dreadful experience. Bad food, bad service. The worse restaurant on Oudtshoorn do not waist your money there are to many other good restaurants to go to. 0/10
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