Our greeting from someone who had worked in London for two years was very weak. We had booked a double room. Only three of the 21 'suites' were occupied and we were given a twin. It was very cold and the heater/air conditioner didn't work so we had to send for maintenance who got it to go on, but it wouldn't go off and made a racket all night. There was a wood burner in the tiny sitting area so the maintenance man lit that, once the 2 birds trapped in it had been released, and then the room and all our stuff smelled of smoke all night.
The food was awful and served by a patronising waitress who responded to every thank you with 'it's my pleasure' but it obviously wasn't. With a decent room, good food and reasonable staff it would have been super! The grounds were fabulous in the most beautiful setting.
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- Also Known As:
- De Opstal Hotel Oudtshoorn