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“Luxury in Paarl”
Review of Grande Roche Hotel

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Grande Roche Hotel
Ranked #2 of 14 Hotels in Paarl
Certificate of Excellence
Jedburgh, United Kingdom
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Luxury in Paarl”
Reviewed 19 December 2013

The Grande Roche hotel has an impressive reputation which is richly deserved. The accommodation is of the highest standard, the service impeccable and the ambience outstanding with peace and quietness all around. It is set in a delightful area and has the most beautiful grounds. We were made to feel at home from the moment we arrived and could not have wished for more during our stay. The staff have a very friendly approach without being deferential - they all seemed to treat one as if you were the only person in the hotel. The front desk offers helpful advice about local amenities and attractions. This is a special place which provides a feast of memories. We can only hope to return at some time as it can't be faulted.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexander D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review, 30 December 2013
Dear Valued Guest,

My team and I were delighted to read your review of the Grande Roche Hotel.

We do hope that you will visit us again soon.
It is our passion to ensure that all guests leave the Winelands with happy memories.

Kind regards,
Anja Bosken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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481 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Somerset West, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 December 2013

We could not have made a better choice for our 44th wedding anniversary than spending the weekend at the Grande Roche. Anja, Onwaba and their team really went out of their way to make the experience unforgettable. The table on the stoep overlooking the valley was beautifully decorated. While we were busy with our desert Onwba sang a beautiful lovesong, and then we were served a heavenly chocolate cake specially decorated for us. Back in the room we had champagne waiting in a room ful of rose petals. All this would have been lovely in itself, but the friendlyness of the whole staff for the whole weekend made it just so very special.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anneli M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review, 18 December 2013
Dear Valued Guest,

My team and I were delighted to read your review of the Grande Roche Hotel. Thank you for sharing your special day with us.

It is our passion to ensure that all guests leave the Winelands with happy memories.Well done to Onwaba and the Grande Roche team.

Kind regards,
Anja Bosken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2013

My wife Sarah and I got married at Grand Roche on the 2nd of November and from start to finish we found the stay and the experienced to be beyond our expectations.
The hotel in itself is beautiful and the location gives stunning views over the nearby mountains. The rooms are very comfortable and tastefully furnished. The gardens are amazing and maintained to perfection and the staff seem to go the extra mile to make sure that your stay is special.
This is an exceptional wedding venue in terms of setting, service and accommodation.The food was delicious and the wine that we chose on a previous stay back in March with the help of the resident sommelier was excellent.
The experience was made more special due to the work that Onwaba and her events team put in to make the day flow from beginning to end,and the positive feedback from all of our guests is testament to the whole team at Grande Roche.
If you are looking for a special hotel to stay at in the Paarl area, then in our opinion, this is definitely the place to stay.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review, 4 December 2013
Dear Valued Guest,

My team and I were delighted to read your review of the Grande Roche Hotel. Thank you for choosing the Hotel for your special day and we are happy that we could deliver on our promise to impress.

It is our passion to ensure that all guests leave the Winelands with happy memories. Well done to Onwaba and the Grande Roche Team!

Kind regards,

Anja Bosken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 December 2013

This hotel is in the Small leading hotels of the world, and it deserves to be so... it starts at your arrival when you are asked to enjoy the views from the terrace with perhaps a glass of bubbly, red or white sir? whilst we take care of your check in..

you are then shown to your room which is absolutely fantastic, and the dinner just does the rest of the place some justice.... on top of that we enjoyed an spontaneous rendition of the "click" song, a traditional Xhosa song.

We were only lucky enough to stay one night at the Grande Roche, but even then we got memories to last us a life time. we hope you can stay for longer.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlvaroGlezR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review, 4 December 2013
Dear Valued Guest,

My team and I were delighted to read your review of the Grande Roche Hotel. Thank you for taking the time to share your positive experience with us and for the special mention of the rendition of the Xhosa song "click".

We do hope that you will come and visit again soon and stay for longer if time allows.
It is our passion to ensure that all guests leave the Winelands with happy memories.

Kind regards,
Anja Bosken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
150 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 November 2013

Three nights at the Grande Roche were the final destination on occasion of our visit to South Africa with my father and his wife.
When we arrived at Grand Roche, were shown to our rooms Dauphine and Victoria it was clear that this choice of SLH had been the right one. Peaceful surroundings, immaculately presented grounds and calm efficiency of the ever smiling staff was a joy. The rooms are well equipped and spotless. Breakfast, on the terrace looking out over the vineyard and distant mountains or in the restaurant. With close attention to detail (candles lit every night, a bottle of champagne for my father – incl rosepedals – for his birthday.
Dinner at the Bosmans was excellent, the restaurant manager’s attention outstanding – as well as all the staffs service.

The only criticism we have is that Wifi was primarily available in the lobby. What is available in the rooms requires repeated logins – which is really quite annoying. We will always come back.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timm1203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review, 4 December 2013
Dear Valued Guest,

My team and I were delighted to read your review of the Grande Roche Hotel. We know that it is the small details that count when you are on holiday and we are happy that we could make your stay such a pleasant one.

We do hope that you will return to South Africa soon and stay at the Hotel again.
It is our passion to ensure that all guests leave the Winelands with happy memories.

Kind regards,
Anja Bosken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 November 2013 via mobile

The Grande Roche Hotel is a very special place situated beautyfully in a historical farm house in the middle of the Vineyards of Paarl. From its terrace you have a gorgeous view over the entire valley. The rooms are located in various houses across the estate which is in fact a beautiful garden surrounded by vineyards. The staff and its service are outstanding. When we arrived we were greeted with a sparkling wine on the terasse while the check-in formalities were carried out. Meanwhile our luggage was brought to our room and we were guided around the estate and shown the young owls which were breeding in the hollow trunk of an old tree. We had a Duplex suite with a small appartment below and an en-suite room upstairs. We were a bit disappointed to learn that the famous Bosmans Restaurant was closed, but the dinner from the Bistro was excellent and the suggestions from the sommelier were entirely convincing.
The only criticism we had was that some of the installations in the room were a bit worn out and when trying to close the door of the bathroom I held the door knob in my hand. Having said that, the problem was immediately taken care of and the door was mended while we had dinner.
In a nutshell, this remains an excellent hotel, with a great Restaurant, outstanding service in an unique setting. We will always come back.

Stayed November 2013, travelled with family
Helpful?
Thank KMK001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review, 18 November 2013
Dear Valued Guest,

My team and I were delighted to read your review of the Grande Roche Hotel.Your feedback is highly appreciated and it helps us to improve on our services.

We know that it is the small details that make a difference when travelling and we are glad that you enjoyed your stay. We do hope that you will visit us again and experience Bosman's Restaurant next time.

It is our passion to ensure that all guests leave the Winelands with happy memories.

Kind regards,
Anja Bosken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 November 2013 via mobile

We really enjoyed our stay here - a combination of the stunning setting, lovely facilities, great food and lovely staff. Just a fabulous place.

The hotel is a tranquil place and Paarl is a lovely town, laid back. The hotel is a good place to explore Paarl and surrounding areas from. You can also walk to some good restaurants on foot, which is great.

The second swimming pool and gym are a bonus, v nice. I didn't find the massage particularly good but there are plenty of other places in Paarl.

I read before I arrived about the damp others mentioned and I can see what they mean. It's from the wooden beams in the roof which I think probably weren't treated. That being said, it wouldn't stop me staying again! The rooms are really nicely done.

I'd recommend this place. Lovely. (special thanks to Letitia who had such a lovely smile and made us feel so welcome!)

Stayed November 2013, travelled as a couple
Helpful?
Thank SilverMarvel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review, 18 November 2013
Dear Valued Guest,

My team and I were delighted to read your review of the Grande Roche Hotel.
Your feedback is greatly appreciated and it helps us to improve on our current services.

We do hope that you will visit us again soon.
It is our passion to ensure that all guests leave the Winelands with happy memories.

Kind regards,
Anja Bosken
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grande Roche Hotel

Property: Grande Roche Hotel
Address: Plantasie Street, Paarl 7646, South Africa
Region: South Africa > Western Cape > Paarl
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 14 Hotels in Paarl
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grande Roche Hotel 5*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to Grande Roche, celebrated international hotel, famous for its exquisite location in the heart of the beautiful Cape Winelands as well as for its luxurious, cosmopolitan accommodation, award-winning cuisine and matchless service and hospitality. The immaculately restored Cape Dutch homestead at Grande Roche dates back to the 18th century, and offers guests a variety of sumptuous accommodation which include 35 luxury suites. The Banqueting Venue with an open-air amphitheater sits on the upper slopes of the estates, in the midst of vineyards and plum orchards, with a backdrop of Paarl Rock. Whether it's an international conference, a board meeting, cutting-edge product launch or high-profile company summit, The Grande Roche will take care of your needs... we know it is the little details that matter. ... more   less 
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