Beware ~ Pet policy is False! Just because this listing states "No Pets Allowed" that does not mean that there are no pets on the premises. Due to allergies to animal dander we booked this B&B based on their "no pet" policy, but when we followed with an email to confirm, we were told that the owners' cats are on the premises and they "try to keep them out of the guest rooms." When we requested cancellation within a day of booking, we were rudely refused. When we suggested that they change their add to reflect pets on the premises, the owner refused. We got Expedia involved, and when the agent called the owner directly he went off on her, yelling and screaming. Long story short, Alba house kept half of our total 9-day booking, $500+ USD and we did not stay there. We DO NOT recommend booking with Alba House!! Beware of bad business practices!
- Official Description (provided by the hotel):
- WELCOME TO 4* ALBA HOUSE BED AND BREAKFAST: Situated within the golden triangle of Paarl, Stellenbosch and Franschhoek at the Western Cape. Surrounded by world renowned wine estates. Cape Town International airport 40 minutes drive, Cape Town only 30 minutes. Alba House offers spectacular views, en suite air conditioned rooms with king size beds, own private entrances and patios, huge salt water swimming pool with fresh water solar heated pool shower, beautiful garden. The picturesque town of Paarl, is one of the 3 oldest in South Africa. Ideally suited for Cape Town visits. The Cape Peninsular and the sea side towns near Cape Town easily accessible from us. We offer airport transfers, holiday planning and visits to local attractions.Special discounted "Play and Stay" golf packages at Paarl-Boschenmeer and Pearl Valley Golf Estates arranged. The amazing Val de Vie Polo Estate within easy reach. Walk to wine farms for wine tasting and leisurely lunches under oak trees. Paarl area produces 1/3 of South African wines. Great restaurants, cafes, shops, galleries, museums, mountain trips with picnic. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Travel Republic (UK), Hotels.com, TripOnline SA, Evoline ltd and Cancelon so you can book your Alba House Bed and Breakfast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.