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“Wonderful Wigwam”
Review of The Wigwam

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The Wigwam
Ranked #1 of 1 Hotels in Litchfield Park
Certificate of Excellence
GreenLeadersBronze level
Reviewed 8 September 2013

We booked a staycation at the Wigwam for our family with two pre-teen boys. With this property located on the far west side of town we were a little nervous about how to fill our time but it turned out not to be a problem. We arrived on Friday in time to take advantage of the "5 for 5 at 5" Happy Hour specials and had a great dinner at a deal of a price. On the way back to the room we played a round of bocce ball and enjoyed the 'dive in movie' at the pool. We booked a poolside cabana for Saturday and totally enjoyed ourselves ALL DAY LONG. Dylan was our 'cabana boy' and he made our day! He was not only an attentive server, he was also a GREAT entertainment value and pal to our boys. He not only catered to our every whim and need, he was everywhere IN and around the pool for everyone's enjoyment. We would go back to the Wigwam for Dylan alone (that guy needs a raise!) They had a live DJ with music and entertainment during the afternoon that only added to the fun. We had adjoining rooms so the kids had their own space, which was nice for everyone. We had front and rear patios that we enjoyed as well as an in room bar space that provided a mini refrigerator that WE could fill with our supplies (vs the dreaded high dollar snacks from the hotel). The grounds are lovely and quiet in a wonderful little neighborhood type environment with lots of options in and around the property for dining and entertainment. We thoroughly enjoyed out visit and can't wait to go back to enjoy Dylan's poolside dance moves and hospitality!

Room Tip: Ask for a renovated room close to whatever interests you - pool, golf, spa, as the grounds are expan...
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  • Stayed: August 2013, travelled with family
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Thank Hamman2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded 9 September 2013

All of us here truly appreciate your review of The Wigwam. It appears that you and your family had an enjoyable and memorable resort experience. Thank you for sharing the relationship that you have developed with our staff. We are always pleased to read when a member of our team provides exceptional service and we will be sure our associate receives the recognition he deserves. Please come back and visit us again soon.

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748 - 754 of 1,372 reviews

Reviewed 6 September 2013

The Wigwam resort really was a gem in the west side of the Valley of the Sun. The pool is beautiful with amazing cabanas that light up at night and an array of fountains that just make it all the more enjoyable. The food was high quality each and every time and the front desk service was amazing. I would love to go back and I recommend this place to anyone looking for a retreat with Southwest Charm and ambiance. Enjoy yourselves!!

  • Stayed: August 2013, travelled with family
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1  Thank Valencia d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded 9 September 2013

Thank you for choosing The Wigwam and for your recommendation. We loved reading your review and finding out how much you enjoyed our grounds, our front desk staff and your dining experience. Please come back and visit us again soon.

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Reviewed 4 September 2013

This was our second stay at the Wigwam and it was just as wonderful as the first time. When we checked in (at about midnight ). The staff was great! From the warm welcome to great service in driving you to your room, it is a great start to your stay. Our room was lovely and we dined at two of the restaurants, both were great! I would recommend the Wigwam to anyone!

  • Stayed: August 2013, travelled with family
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Thank schoena02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded 9 September 2013

We are glad that you enjoyed your stay at The Wigwam; it was wonderful to welcome you back for a second visit. It is always our desire to satisfy guests with our accommodations, amenities and our professional and courteous service. Thank you for your recommendation. Please visit us again soon.

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Reviewed 3 September 2013

This was the first time I had been a guest at the Wigwam, although it came highly recommended from family and friends. It was a staycation and worth every penny. The resort mixed classic style with modern conveniences. The staff was warm and welcoming. From the moment of check in we felt like our arrival was anticipated and our questions or needs were met before we even needed to ask. The rooms were large, accommodating, and very clean. The pool was as advertised, sparkling and luxurious. The area around the pool was clean and well attended too. The landscaping surrounding and throughout the grounds was beautiful. I told my husband several times, that if there was option to live on the premises I would take it in a heartbeat. We loved our stay!!

Room Tip: You can't go wrong with any of the rooms at this resort. They are all beautiful and large.
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  • Stayed: August 2013, travelled as a couple
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Thank Brcrmh1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded 9 September 2013

We are truly humbled by your gracious comments and we offer our heartfelt thanks for the time you have taken to share your experiences. It pleases us greatly to learn that your stay-cation at The wigwam was so great and that our associates took such good care of you. We hope that we can welcome you back soon for another wonderful getaway!

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Reviewed 3 September 2013

Beautiful grounds, Nice Restaurants and Pools, Red Door Spa was excellent, Rooms need a bit of updating but still very nice. Main Bldg is full of historical photos and artwork. Make sure to read thru the posters that show brochures from days past. Staff very Friendly, See Amy Beth in the bar and she will take care of you. Eat Breakfast at Reds Bar and Grill, Great Food. The grounds are very big, 3 championship golf courses, be prepared to do some walking. Beautiful landscaping.

Room Tip: Make sure to ask if your room overlooks the pool.
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  • Stayed: August 2013, travelled with family
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Thank Dennis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded 9 September 2013

Thank you for your review of The Wigwam. It is delightful that you had the opportunity to visit Red Door Spa during your stay and enjoyed learning about our history through our posters and brochures. We are delighted you had a wonderful experience and hope that you will return soon for another great stay.

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Reviewed 3 September 2013

We stayed at the resort for three nights. The hotel facility and gounds were beautiful and the staff was amazing. Every employee went out of their way to assist us during our stay. The emphasis on customer service speaks volumes as to the quality of management at this resort. We highly recommend this resort for both couples and families with childen.

  • Stayed: September 2013, travelled with friends
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Thank SBCB2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded 9 September 2013

Thank you so much for your review and recommendation of The Wigwam. It is always our pleasure to provide guests with a high level of personalized service to ensure their stay is the best it can be. We’re thrilled you enjoyed your time here so much and thank you for your praise for our staff. Please visit us again soon!

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Reviewed 2 September 2013

Our family decided to spend a night here in celebration for my husbands 30th birthday. In all we reserved four rooms, two pool suites and two smaller rooms. The lady that checked us in was rude to not only myself but my sister as well, and all she asked was "can I upgrade my room to a suite". The lady rolled her eyes, was rude to the other staff that was trying to help her out, and would not give us a pool key even though we were told to show up early for swimming, though our room might not be ready, when we made the reservations. On another note the property is beautiful and we had a lot of fun at the tower pool, the room was newly renovated, so that was nice. All-in-all not bad, just needs some customer oriented employees and hotter water for showers in the morning.

  • Stayed: September 2013, travelled with family
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Thank June G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWigwam, General Manager at The Wigwam, responded to this reviewResponded 9 September 2013

Thank you for taking the time to post a review and to share comments on your recent stay. It is always our goal to provide exceptional service to our guests and should we learn of any inconsistencies we are eager to address them. We apologize for the level of service you encountered at check in and appreciate you letting us know about it. We sincerely hope that you will have a chance to stay with us again, and give us an opportunity to provide the kind of service you should expect from our resort.

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Additional Information about The Wigwam

Address: 300 E Wigwam Blvd, Litchfield Park, AZ 85340-4410
Phone Number:
Region: United States > Arizona > Central Arizona > Litchfield Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Litchfield Park
Price Range: £136 - £532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Wigwam 4*
Number of rooms: 331
Official Description (provided by the hotel):
Beloved by generations, this Arizona landmark, Historic Hotel of America and AAA 4 Diamond property couples historic charm with a truly modern sense of adventure. Relax in the elegant comfort of 331 casitas and suites, but be sure to carve out time for our legendary golf, superb spa, four pools - including a new 25-foot tower with twisting water slides -distinctive cuisine and innovative, Arizona-inspired programming. The Wigwam is the ideal choice for both locals and guests who seek exceptional accommodations, amenities, activities and service that are enriched by the genuine flavors and real character of Arizona’s past and present. Rich with over 80 years of tradition, The Wigwam inspires locals and guests to “Make Some History” by creating memorable stories and cherished new traditions of their very own. ... more   less 
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Also Known As:
The Wigwam Golf Resort And Spa
The Wigwam Golf Hotel Litchfield Park
The Wigwam Hotel
Wigwam Hotel Litchfield Park
The Wigwam Arizona/Litchfield Park

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