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“Dreary and dreadful” 2 of 5 bubbles
Review of The Wigwam

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The Wigwam
Ranked #1 of 1 Hotels in Litchfield Park
Certificate of Excellence
GreenLeadersBronze level
Tucson, Arizona
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Dreary and dreadful”
2 of 5 bubbles Reviewed 7 June 2010

I had to spend one night at the Wigwam since its location, while inconvenient to almost everything in the Phoenix area, was convenient to an event I was attending. Every aspect of my stay was a disappointment. The front desk staff was unfriendly. The room, which the reservation agent assured me was one of their renovated rooms, appeared to have last been renovated in 1985. The lobby appears to be of a similar vintage.

My room was the noisiest I have ever stayed in. At 1 a.m. I was awakened by a party in the room next door, footsteps from the room upstairs, and hooting and howling from the pool outside. I called the front desk twice to ask that they send security to address the issues but it never really got any quieter. The front desk was unapologetic about the noise and upon check-out had the good sense to not even ask me how my stay was (perhaps this is a policy since they always get an earful when they do ask about guests' stays). Adding to my restful stay was an incredibly uncomfortable bed and loud air conditioning.

The only staff members who seemed friendly and competent were the valets. They could teach the front desk staff a thing or two.

  • Stayed June 2010, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank ncinaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,236 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (416)
Date | Rating
  • Dutch first
  • English first
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English first
Oakland, California
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 30 May 2010

I booked this place on Hotwire at the last minute for $95 plus tax and drove in late in the evening after a very long drive. This is a beatiful and clean resort with magnificent rooms that evoke yesteryear while still having modern amenities. It's a little out of the way in Litchfield (near Goodyear), but, it's away from the hustle and bustle. Highly recommended.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Raffi101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mesa, Arizona
1 review
5 of 5 bubbles Reviewed 16 May 2010

after staying one week for a training meeting and then periodically with customers i loved loved the wigwam. now most of us from world marketing are retired. we have time to visit, go for dinner etc. it is my favorite place. when my husband has a meeting there..its the only time i don't miss the dinners just to walk thru the hotel.
that said..we dont' go by ourselves or even friends because of the drive home. we live in mesa. even when we lived in scottsdale. drinking and driving doesn't go. that said i read your article this morning in the az republic. what if you had a van and the person had to purchase 2 drinks..and there was no charge. i dont' drink. but would be willing to pay for 2 drinks.
drinks have alot of profit in them. might pay for the ride for you, and make it available to get out there for us....just a thought.
judith Stih
p.s ( not for publication) my husband is CEO of East Valley Board of Realtors...and he is constantly in touch with 14k of his people not to mention other business people..they always ask him ' where do you go with your wife for a night out'. which we rarely get since my 95 year old mom is here under hospice. but i would love to go to the wigwam..for whatever reason..i have always just loved driving onto the grounds. anyway..just trying to help you here......thanks.

  • Stayed March 2007, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank judystih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big Sky, Montana
Level Contributor
200 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed 15 April 2010

not real sure if the last reviewer stayed at the same place, we found this resort to be absolutely outstanding! We stayed for NASCAR weekend in April and had a blast! We had breakfast at the AZ kitchen each day and it was excellent. Pool was great and even has a water slide, didn't get a chance to golf but definitely plan on returning and golfing. This place is close to the track so if want a resort type stay for nascar book here!

  • Stayed April 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank buffaloMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kemah texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 28 March 2010

Booked and expected a 4 Star Hotel.
This was tacky, plastic, cheap, DEFINITELY NOT a 4 Star, very very poor representation.
Not another thing to say, except, if you want a 1 or 2 Star, stay here, although this is too expensive for that caliber. Don't pay for this Hotel.

  • Stayed March 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank louise801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2010

Hav en't spent the night yet, but frequent the resort for special events, dining and bar. Everyone is helpful and friendly and we love the atmosphere!

  • Stayed March 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suzyqnlouis2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Wigwam

Property: The Wigwam
Address: 300 Wigwam Boulevard, Litchfield Park, AZ 85340
Phone Number:
Region: United States > Arizona > Central Arizona > Litchfield Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Litchfield Park
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Wigwam 4*
Number of rooms: 331
Official Description (provided by the hotel):
Beloved by generations, this Arizona landmark, Historic Hotel of America and AAA 4 Diamond property couples historic charm with a truly modern sense of adventure. Relax in the elegant comfort of 331 casitas and suites, but be sure to carve out time for our legendary golf, superb spa, four pools - including a new 25-foot tower with twisting water slides -distinctive cuisine and innovative, Arizona-inspired programming. The Wigwam is the ideal choice for both locals and guests who seek exceptional accommodations, amenities, activities and service that are enriched by the genuine flavors and real character of Arizona’s past and present. Rich with over 80 years of tradition, The Wigwam inspires locals and guests to “Make Some History” by creating memorable stories and cherished new traditions of their very own. ... more   less 
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Also Known As:
The Wigwam Golf Resort And Spa
The Wigwam Golf Hotel Litchfield Park
The Wigwam Hotel
Wigwam Hotel Litchfield Park
The Wigwam Arizona/Litchfield Park

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